A QUALITATIVE INQIRY INTO THE USE OF ARTIFICIAL INTELLIGENCE IN PUBLIC ADMINISTRATION: BENEFITS, RISKS AND IMPLICATIONS IN THE CONTEXT OF TURKISH PUBLIC ADMINISTRATION

Abdurrahman Muhammet Banazılı

Makale detayları

A QUALITATIVE INQIRY INTO THE USE OF ARTIFICIAL INTELLIGENCE IN PUBLIC ADMINISTRATION: BENEFITS, RISKS AND IMPLICATIONS IN THE CONTEXT OF TURKISH PUBLIC ADMINISTRATION

Yazarlar:

Abdurrahman Muhammet Banazılı

Yayıncı:

Cukurova University

Ana Başlıklar:

Siyaset Bilimi (Diğer)

Dergi:

Çukurova Üniversitesi Sosyal Bilimler Enstitüsü Dergisi Vol.34 Issue Uygarlığın Dönüşümü: Yapay Zekâ, pp.538-563

Belge Tipi:

Makale

Yayın Tarihi:

7/2025

Belge Dili:

Türkçe

Document ID (Org No.):

2001348591

pISSN:

1304-8899

Anahtar kelimeler:

Özet:

 Artificial intelligence technology is no longer a vision of the future, but a reality that needs to be accepted and implemented in all areas of society and government. Public administration is one of the areas where AI will improve the efficiency, accuracy and transparency of administrative services for the public and businesses. Thanks to its self-learning ability and fast data processing capacity, artificial intelligence will be able to predict the demand for certain services and thus positively change the strategy of the states interaction with society. This elevates the significance of the present study, as initiatives aligned with global trends toward AI adoption in public administration may bring government-society interaction to an entirely new level. At the same time, it will raise the status of each state among progressive countries that keep up with the demands of the times. However, such practices may also entail certain risks for society. In this context, the aim of the research is to examine the main benefits and risks of artificial intelligence in public administration and to provide practical policy implications for the further implementation of artificial intelligence in the Turkish Public Administration TPA. In this study, the technique of systematic literature review, one of the qualitative research methods, has been employed. The findings of the research are intended to serve as a guiding resource for policymakers, practitioners, and other stakeholders involved in the public policy-making process.

 Artificial intelligence technology is no longer a vision of the future, but a reality that needs to be accepted and implemented in all areas of society and government. Public administration is one of the areas where AI will improve the efficiency, accuracy and transparency of administrative services for the public and businesses. Thanks to its self-learning ability and fast data processing capacity, artificial intelligence will be able to predict the demand for certain services and thus positively change the strategy of the states interaction with society. This elevates the significance of the present study, as initiatives aligned with global trends toward AI adoption in public administration may bring government-society interaction to an entirely new level. At the same time, it will raise the status of each state among progressive countries that keep up with the demands of the times. However, such practices may also entail certain risks for society. In this context, the aim of the research is to examine the main benefits and risks of artificial intelligence in public administration and to provide practical policy implications for the further implementation of artificial intelligence in the Turkish Public Administration TPA. In this study, the technique of systematic literature review, one of the qualitative research methods, has been employed. The findings of the research are intended to serve as a guiding resource for policymakers, practitioners, and other stakeholders involved in the public policy-making process.

 Artificial intelligence technology is no longer a vision of the future, but a reality that needs to be accepted and implemented in all areas of society and government. Public administration is one of the areas where AI will improve the efficiency, accuracy and transparency of administrative services for the public and businesses. Thanks to its self-learning ability and fast data processing capacity, artificial intelligence will be able to predict the demand for certain services and thus positively change the strategy of the states interaction with society. This elevates the significance of the present study, as initiatives aligned with global trends toward AI adoption in public administration may bring government-society interaction to an entirely new level. At the same time, it will raise the status of each state among progressive countries that keep up with the demands of the times. However, such practices may also entail certain risks for society. In this context, the aim of the research is to examine the main benefits and risks of artificial intelligence in public administration and to provide practical policy implications for the further implementation of artificial intelligence in the Turkish Public Administration TPA. In this study, the technique of systematic literature review, one of the qualitative research methods, has been employed. The findings of the research are intended to serve as a guiding resource for policymakers, practitioners, and other stakeholders involved in the public policy-making process.

 Yapay zekâ AI teknolojisi artık yalnızca geleceğin vizyonu değil aynı zamanda toplumun ve devletin tüm alanlarında kabul edilmesi ve uygulanması gereken bir gerçekliktir. Kamu yönetimi yapay zekânın kamuya ve işletmelere yönelik idari hizmetlerin verimliliğini, doğruluğunu ve şeffaflığını artıracağı alanlardan biridir. Kendi kendine öğrenme yeteneği ve hızlı veri işleme kapasitesi sayesinde yapay zekâ belirli hizmetlere olan talebi öngörebilecek ve böylece devletin toplumla olan etkileşim stratejisi de olumlu yönde değişebilecektir. Bu da araştırmanın önemini artırmaktadır. Zira kamu yönetiminde yapay zekâya geçişe yönelik küresel eğilimler doğrultusunda atılan adımlar devlet ile toplum arasındaki etkileşimi yeni bir seviyeye taşıyabilecektir. Aynı zamanda her bir devletin çağın gereklerine ayak uyduran ilerici ülkeler arasındaki statüsünü yükseltebilecektir. Ancak bu tür uygulamalar toplum için belirli riskler de barındırabilmektedir. Bu bağlamda araştırmanın amacı kamu yönetiminde yapay zekânın temel faydalarını ve risklerini irdelemek ve Türk Kamu Yönetimi TKY için yapay zekânın daha ileri düzeyde uygulanmasına yönelik pratik politika çıkarımlarında bulunabilmektedir. Araştırmada nitel araştırma yöntemlerinden olan sistematik literatür incelemesi tekniğinden istifade edilmiştir. Araştırmanın sonuçlarının politika yapıcılarına, uygulayıcılara ve kamu politikası oluşturma sürecindeki diğer paydaşlara yol gösterici mahiyette olması arzulanmaktadır.

Makale detayları

A QUALITATIVE INQIRY INTO THE USE OF ARTIFICIAL INTELLIGENCE IN PUBLIC ADMINISTRATION: BENEFITS, RISKS AND IMPLICATIONS IN THE CONTEXT OF TURKISH PUBLIC ADMINISTRATION

Yazarlar:

Abdurrahman Muhammet Banazılı

Yayıncı:

Cukurova University

Ana Başlıklar:

Siyaset Bilimi (Diğer)

Dergi:

Çukurova Üniversitesi Sosyal Bilimler Enstitüsü Dergisi Vol.34 Issue Uygarlığın Dönüşümü: Yapay Zekâ, pp.538-563

Belge Tipi:

Makale

Yayın Tarihi:

7/2025

Belge Dili:

Türkçe

Document ID (Org No.):

2001348591

pISSN:

1304-8899

Artificial Intelligence

Public Administration

Benefits and Risks

Turkish Public AdministrationYapay Zekâ

Kamu Yönetimi

Faydalar ve Riskler

Türk Kamu Yönetimi

Sayı

Makale detayları

Yazarlar: Abdurrahman Muhammet Banazılı

Yayıncı: Cukurova University

Ana Başlıklar: Siyaset Bilimi (Diğer)

Dergi: Çukurova Üniversitesi Sosyal Bilimler Enstitüsü Dergisi Vol.34 Issue Uygarlığın Dönüşümü: Yapay Zekâ, pp.538-563

Belge Tipi: Makale

Yayın Tarihi: 7/2025

Belge Dili: Türkçe

Document ID (Org No.): 2001348591

pISSN: 1304-8899

Sayı

Yazarlar:

Abdurrahman Muhammet Banazılı

Yayıncı:

Cukurova University

Ana Başlıklar:

Siyaset Bilimi (Diğer)

Dergi:

Çukurova Üniversitesi Sosyal Bilimler Enstitüsü Dergisi Vol.34 Issue Uygarlığın Dönüşümü: Yapay Zekâ, pp.538-563

Belge Tipi:

Makale

Yayın Tarihi:

7/2025

Belge Dili:

Türkçe

Document ID (Org No.):

2001348591

pISSN:

1304-8899