Artificial Intelligence Anxiety Among Employees: The Moderating Role of Resistance to Change in the Effect of AI Anxiety on Innovative Behavior

İsmail Özdemir

Makale detayları

Artificial Intelligence Anxiety Among Employees: The Moderating Role of Resistance to Change in the Effect of AI Anxiety on Innovative Behavior

Yazarlar:

İsmail Özdemir

Yayıncı:

İdeal Kent Yayınları

Ana Başlıklar:

Örgütsel Davranış

Dergi:

OPUS Toplum Araştırmaları Dergisi Vol.22 Issue 5, pp.1088-1103

Belge Tipi:

Makale

Yayın Tarihi:

9/2025

Belge Dili:

İngilizce

Document ID (Org No.):

2001358624

pISSN:

2791-9862

Anahtar kelimeler:

Özet:

 Artificial intelligence AI, which offers significant opportunities today, has fundamentally impacted numerous elements, from the way businesses operate to the employee profile. While AI contributes to growth through its efficiency, speed, and cost advantages, these developments also create anxiety, unease, and worry in many employees. On the other hand, individuals with high levels of innovative behavior are expected to perceive AI as an opportunity rather than a threat and experience less anxiety. However, the level of psychological resistance employees develop against technological transformation in organizations influences this relationship. This research aims to analyze how anxiety about AI affects innovative behavior and to examine the moderating effect of resistance to change within this dynamic. It focuses on employees in financial services, technology, manufacturing, and service sector organizations operating in Istanbul. No previous research has been found in the literature that addresses these three concepts together. The study used demographic information from 281 participants and data obtained through a survey consisting of three different scales. Descriptive statistics, reliability analysis, validity, normality assessment, Pearson correlation analysis, and regression analysis were applied to analyze the data. The study results revealed that AI anxiety had a significantly negative effect on employees innovative behavior β  -0.54, p  0.001, resistance to change served as a moderator in the relationship between AI anxiety and innovative behavior β  -0.09, p  0.121, and financial services and technology sectors exhibited higher AI anxiety M  3.45, M  3.38 than manufacturing M  2.98 and service M  3.12 sectors.

 Artificial intelligence AI, which offers significant opportunities today, has fundamentally impacted numerous elements, from the way businesses operate to the employee profile. While AI contributes to growth through its efficiency, speed, and cost advantages, these developments also create anxiety, unease, and worry in many employees. On the other hand, individuals with high levels of innovative behavior are expected to perceive AI as an opportunity rather than a threat and experience less anxiety. However, the level of psychological resistance employees develop against technological transformation in organizations influences this relationship. This research aims to analyze how anxiety about AI affects innovative behavior and to examine the moderating effect of resistance to change within this dynamic. It focuses on employees in financial services, technology, manufacturing, and service sector organizations operating in Istanbul. No previous research has been found in the literature that addresses these three concepts together. The study used demographic information from 281 participants and data obtained through a survey consisting of three different scales. Descriptive statistics, reliability analysis, validity, normality assessment, Pearson correlation analysis, and regression analysis were applied to analyze the data. The study results revealed that AI anxiety had a significantly negative effect on employees innovative behavior β  -0.54, p  0.001, resistance to change served as a moderator in the relationship between AI anxiety and innovative behavior β  -0.09, p  0.121, and financial services and technology sectors exhibited higher AI anxiety M  3.45, M  3.38 than manufacturing M  2.98 and service M  3.12 sectors.

 Artificial intelligence AI, which offers significant opportunities today, has fundamentally impacted numerous elements, from the way businesses operate to the employee profile. While AI contributes to growth through its efficiency, speed, and cost advantages, these developments also create anxiety, unease, and worry in many employees. On the other hand, individuals with high levels of innovative behavior are expected to perceive AI as an opportunity rather than a threat and experience less anxiety. However, the level of psychological resistance employees develop against technological transformation in organizations influences this relationship. This research aims to analyze how anxiety about AI affects innovative behavior and to examine the moderating effect of resistance to change within this dynamic. It focuses on employees in financial services, technology, manufacturing, and service sector organizations operating in Istanbul. No previous research has been found in the literature that addresses these three concepts together. The study used demographic information from 281 participants and data obtained through a survey consisting of three different scales. Descriptive statistics, reliability analysis, validity, normality assessment, Pearson correlation analysis, and regression analysis were applied to analyze the data. The study results revealed that AI anxiety had a significantly negative effect on employees innovative behavior β  -0.54, p  0.001, resistance to change served as a moderator in the relationship between AI anxiety and innovative behavior β  -0.09, p  0.121, and financial services and technology sectors exhibited higher AI anxiety M  3.45, M  3.38 than manufacturing M  2.98 and service M  3.12 sectors.

 Günümüzde önemli fırsatlar sunan ve yapay zekâ YZ, işletmelerin iş yapış biçimlerinden, çalışan profiline kadar pek çok unsuru temelden etkilemiştir. YZ, verimlilik, hız ve maliyet avantajı ile büyümeye katkı sağlamakla birlikte, bu gelişmeler birçok çalışanda kaygı, tedirginlik ve endişe yaratmaktadır. Öte yandan, yüksek yenilikçi davranış seviyesine sahip bireylerin, YZyı tehdit yerine fırsat olarak algılaması ve daha az kaygı yaşaması beklenir. Bununla birlikte, çalışanların örgütlerde teknolojik dönüşüme karşı geliştirdiği psikolojik direnç düzeyleri, söz konusu ilişkiyi etkilemektedir. Bu çalışma, Istanbulda faaliyet yürüten ﬁnans, teknoloji, imalat ve hizmet sektörü kuruluşlarının çalışanları arasında, yapay zekâya yönelik kaygının, yenilikçi davranışlara etkisini ve bu ilişkide değişime direncin düzenleyici rolünü araştırmayı hedeﬂemektedir. Literatürde, daha önce bu üç kavramı birarada ele alan bir araştırmaya rastlanmamıştır. Araştırmada, demografik bilgiler ve üç farklı ölçekten oluşan anketle, 281 katılımcıdan elde edilen veriler kullanılmıştır. Verilerinin analizinde sırasıyla; betimsel istatistikler, güvenilirlik ve geçerlilik analizi, normallik değerlendirmesi, Pearson korelasyon analizi, regresyon analizi uygulanmıştır. Araştırma bulguları, yapay zekâ kaygısının çalışanların yenilikçi davranışları üzerinde güçlü bir negatif etkiye sahip olduğunu β -0.54, p 0.001, değişime direncin, yapay zekâ kaygısı ile yenilikçi davranış arasındaki ilişkide düzenleyici bir rol oynadığını β -0.09, p  0.121, finans ve teknoloji sektörleri, imalat M2,98 ve hizmetler M3,12 sektörlerine kıyasla daha yüksek yapay zeka kaygısı M3,45, M3,38 göstermiştir.

Makale detayları

Artificial Intelligence Anxiety Among Employees: The Moderating Role of Resistance to Change in the Effect of AI Anxiety on Innovative Behavior

Yazarlar:

İsmail Özdemir

Yayıncı:

İdeal Kent Yayınları

Ana Başlıklar:

Örgütsel Davranış

Dergi:

OPUS Toplum Araştırmaları Dergisi Vol.22 Issue 5, pp.1088-1103

Belge Tipi:

Makale

Yayın Tarihi:

9/2025

Belge Dili:

İngilizce

Document ID (Org No.):

2001358624

pISSN:

2791-9862

Disruptive Technologies

Artificial Intelligence Anxiety

Innovative Behavior

Resistance to ChangeYıkıcı Teknolojiler

Yapay Zekâ Kaygısı

Yenilikçi Davranış

Değişime Direnç

Sayı

Makale detayları

Yazarlar: İsmail Özdemir

Yayıncı: İdeal Kent Yayınları

Ana Başlıklar: Örgütsel Davranış

Dergi: OPUS Toplum Araştırmaları Dergisi Vol.22 Issue 5, pp.1088-1103

Belge Tipi: Makale

Yayın Tarihi: 9/2025

Belge Dili: İngilizce

Document ID (Org No.): 2001358624

pISSN: 2791-9862

Sayı

Yazarlar:

İsmail Özdemir

Yayıncı:

İdeal Kent Yayınları

Ana Başlıklar:

Örgütsel Davranış

Dergi:

OPUS Toplum Araştırmaları Dergisi Vol.22 Issue 5, pp.1088-1103

Belge Tipi:

Makale

Yayın Tarihi:

9/2025

Belge Dili:

İngilizce

Document ID (Org No.):

2001358624

pISSN:

2791-9862