Investigation of Digital Mobbing and Quiet Quitting Experiences of Executive Assistants

Hatice Karaca; Ayşenur Açıkel; Hatice Ay

Makale detayları

Investigation of Digital Mobbing and Quiet Quitting Experiences of Executive Assistants

Yazarlar:

Hatice Karaca | Ayşenur Açıkel | Hatice Ay

Yayıncı:

Süleyman Demirel University

Ana Başlıklar:

Örgütsel Davranış

Dergi:

Süleyman Demirel Üniversitesi Vizyoner Dergisi Vol.15 Issue 44, pp.1299-1323

Belge Tipi:

Makale

Yayın Tarihi:

11/2024

Belge Dili:

Türkçe

Document ID (Org No.):

2001332071

pISSN:

1308-9552

Anahtar kelimeler:

Özet:

 The Covid-19 pandemic that emerged in 2019 led to radical changes in working conditions and procedures, and this situation has not disappeared after the pandemic, on the contrary, it has become permanent. Executive assistants are office workers who organize all the work of managers, provide internal and external communication through communication technologies, and are exposed to dealing with work at any time outside of working hours. Considering such intensity and workload, executive assistants are more likely to be exposed to digital mobbing and may slow down their work. The study is prepared to reveal the experiences of executive assistants with digital mobbing and silent resignation. Phenomenology design and purposive sampling method, one of the qualitative research methods, are used in the study. The study group of the research consists of 11 executive assistants. The data of the study are obtained using a semi-structured interview form and the data are analyzed by content analysis method. Participants who experienced the effects of digital mobbing on their lives state that their work-life balance is disrupted and their motivation decreased. It is determined that the participants perceptions of silent resignation are not working more, keeping silentwithdrawing oneself and spiritually disconnecting from work, and silent resignation is explained by the participants as self-harminjustice to oneself.

 The Covid-19 pandemic that emerged in 2019 led to radical changes in working conditions and procedures, and this situation has not disappeared after the pandemic, on the contrary, it has become permanent. Executive assistants are office workers who organize all the work of managers, provide internal and external communication through communication technologies, and are exposed to dealing with work at any time outside of working hours. Considering such intensity and workload, executive assistants are more likely to be exposed to digital mobbing and may slow down their work. The study is prepared to reveal the experiences of executive assistants with digital mobbing and silent resignation. Phenomenology design and purposive sampling method, one of the qualitative research methods, are used in the study. The study group of the research consists of 11 executive assistants. The data of the study are obtained using a semi-structured interview form and the data are analyzed by content analysis method. Participants who experienced the effects of digital mobbing on their lives state that their work-life balance is disrupted and their motivation decreased. It is determined that the participants perceptions of silent resignation are not working more, keeping silentwithdrawing oneself and spiritually disconnecting from work, and silent resignation is explained by the participants as self-harminjustice to oneself.

 The Covid-19 pandemic that emerged in 2019 led to radical changes in working conditions and procedures, and this situation has not disappeared after the pandemic, on the contrary, it has become permanent. Executive assistants are office workers who organize all the work of managers, provide internal and external communication through communication technologies, and are exposed to dealing with work at any time outside of working hours. Considering such intensity and workload, executive assistants are more likely to be exposed to digital mobbing and may slow down their work. The study is prepared to reveal the experiences of executive assistants with digital mobbing and silent resignation. Phenomenology design and purposive sampling method, one of the qualitative research methods, are used in the study. The study group of the research consists of 11 executive assistants. The data of the study are obtained using a semi-structured interview form and the data are analyzed by content analysis method. Participants who experienced the effects of digital mobbing on their lives state that their work-life balance is disrupted and their motivation decreased. It is determined that the participants perceptions of silent resignation are not working more, keeping silentwithdrawing oneself and spiritually disconnecting from work, and silent resignation is explained by the participants as self-harminjustice to oneself.

 2019 yılında ortaya çıkan Covid-19 Pandemisi nedeniyle çalışma koşullarında ve prosedürlerinde oldukça köklü değişiklikler meydana gelmiş ve bu durum pandemi sonrasında da ortadan kalkmamış, aksine kalıcı hale gelmiştir. Yönetici asistanları, yöneticilerin tüm işlerini organize eden, iletişim teknolojileri aracılığıyla kurum içi ve dışı iletişimi sağlayan, mesai saatleri dışında da her an işle ilgilenmeye maruz kalan büro çalışanlarıdır. Böylesi bir yoğunluk ve iş yükü düşünüldüğünde yönetici asistanlarının dijital mobbinge maruz kalma ihtimalleri artmakta ve işlerini yavaşlatabilmektedirler. Bu araştırma yönetici asistanlarının dijital mobbing ve sessiz istifa deneyimlerini ortaya koymak amacıyla hazırlanmıştır. Araştırmada nitel araştırma yöntemlerinden fenomenoloji deseni ve amaçlı örnekleme yöntemi kullanılmıştır. Araştırmanın çalışma grubunu 11 yönetici asistanı oluşturmaktadır. Araştırmanın verileri, yarı yapılandırılmış görüşme formu kullanılarak elde edilmiş olup veriler içerik analizi yöntemi ile çözümlenmiştir. Dijital mobbingin hayata etkilerini deneyimleyen katılımcılar iş-yaşam dengesinin bozulduğunu ve motivasyonlarının azaldığını belirtmiştirler. Katılımcıların sessiz istifa algılarının daha çok çalışmamak, susmakkendini geri çekmek ve ruhen işten kopmak olduğu tespit edilmiş olup, sessiz istifa katılımcılar tarafından, çalışanın kendine zarar vermesikendine haksızlık etmesi olarak açıklanmıştır.

Makale detayları

Investigation of Digital Mobbing and Quiet Quitting Experiences of Executive Assistants

Yazarlar:

Hatice Karaca | Ayşenur Açıkel | Hatice Ay

Yayıncı:

Süleyman Demirel University

Ana Başlıklar:

Örgütsel Davranış

Dergi:

Süleyman Demirel Üniversitesi Vizyoner Dergisi Vol.15 Issue 44, pp.1299-1323

Belge Tipi:

Makale

Yayın Tarihi:

11/2024

Belge Dili:

Türkçe

Document ID (Org No.):

2001332071

pISSN:

1308-9552

Digital Mobbing

Quiet Quitting

Executive AssistantDijital Mobbing

Sessiz İstifa

Yönetici Asistanı

Sayı

Makale detayları

Investigation of Digital Mobbing and Quiet Quitting Experiences of Executive Assistants

Yazarlar: Hatice Karaca | Ayşenur Açıkel | Hatice Ay

Yayıncı: Süleyman Demirel University

Ana Başlıklar: Örgütsel Davranış

Dergi: Süleyman Demirel Üniversitesi Vizyoner Dergisi Vol.15 Issue 44, pp.1299-1323

Belge Tipi: Makale

Yayın Tarihi: 11/2024

Belge Dili: Türkçe

Document ID (Org No.): 2001332071

pISSN: 1308-9552

Digital Mobbing

Quiet Quitting

Executive AssistantDijital Mobbing

Sessiz İstifa

Yönetici Asistanı

Sayı

Yazarlar:

Hatice Karaca | Ayşenur Açıkel | Hatice Ay

Yayıncı:

Süleyman Demirel University

Ana Başlıklar:

Örgütsel Davranış

Dergi:

Süleyman Demirel Üniversitesi Vizyoner Dergisi Vol.15 Issue 44, pp.1299-1323

Belge Tipi:

Makale

Yayın Tarihi:

11/2024

Belge Dili:

Türkçe

Document ID (Org No.):

2001332071

pISSN:

1308-9552