ACCESS TO HEALTH SERVICES IN THE CONTEXT OF FINANCIAL AND SOCIAL FACTORS FOR SYRIANS IN TURKEY

Dilek Uçkaç; Cuma Sungur; Aziz Belli

Makale detayları

ACCESS TO HEALTH SERVICES IN THE CONTEXT OF FINANCIAL AND SOCIAL FACTORS FOR SYRIANS IN TURKEY

Yazarlar:

Dilek Uçkaç | Cuma Sungur | Aziz Belli

Yayıncı:

Hacettepe University

Ana Başlıklar:

Sağlık Kurumları Yönetimi

Dergi:

Hacettepe Sağlık İdaresi Dergisi Vol.26 Issue 3, pp.535-556

Belge Tipi:

Makale

Yayın Tarihi:

9/2023

Belge Dili:

Türkçe

Document ID (Org No.):

2001299489

pISSN:

2148-9041

Anahtar kelimeler:

Özet:

 The aim of this study is to determine possible problems and to offer solutions for these problems by taking the opinions of both Syrian individuals and healthcare professionals regarding the access and use of healthcare services by Syrians living in Turkey. The questions used in the study were created by making use of domestic and foreign sources, and the validity of the questions was ensured by taking the opinions of five experts who could make opinions and evaluations on the subject. In addition to Syrian refugees under temporary protection in Kahramanmaraş province, interviews were conducted with physicians and pharmacists, who are the main stakeholders of health service delivery. In the study, descriptive and content analysis research techniques, which are qualitative research techniques, were used as a method. In the content analysis, the data were analyzed twice and the results were compared and tried to increase its reliability. The data obtained by the content analysis method were explained conceptually, and in the descriptive analysis stage, an in-depth analysis was made on the subject, and general trends were tried to be reached by interpreting the data in the light of the information obtained. It was filled in by the researcher through interviews with the relevant people and the data obtained were analyzed with MAXQDA Version 20. According to pharmacists, Syrian health care users do not have a serious limiting factor in their access to health services, and most of the time, they obtain most of their medicines easily and free of charge, without the need for any support. According to physicians, the fact that Syrian patients do not have enough information about the functioning of the health system in Turkey restricts access to health services and may lead to an increase in costs. Although the findings of the interviews conducted with the Syrian health service users themselves showed that the Syrians in Turkey experienced problems partially due to language and cultural differences, it was concluded that generally having health insurance and ease of financing significantly increased the access and use of health services.

 The aim of this study is to determine possible problems and to offer solutions for these problems by taking the opinions of both Syrian individuals and healthcare professionals regarding the access and use of healthcare services by Syrians living in Turkey. The questions used in the study were created by making use of domestic and foreign sources, and the validity of the questions was ensured by taking the opinions of five experts who could make opinions and evaluations on the subject. In addition to Syrian refugees under temporary protection in Kahramanmaraş province, interviews were conducted with physicians and pharmacists, who are the main stakeholders of health service delivery. In the study, descriptive and content analysis research techniques, which are qualitative research techniques, were used as a method. In the content analysis, the data were analyzed twice and the results were compared and tried to increase its reliability. The data obtained by the content analysis method were explained conceptually, and in the descriptive analysis stage, an in-depth analysis was made on the subject, and general trends were tried to be reached by interpreting the data in the light of the information obtained. It was filled in by the researcher through interviews with the relevant people and the data obtained were analyzed with MAXQDA Version 20. According to pharmacists, Syrian health care users do not have a serious limiting factor in their access to health services, and most of the time, they obtain most of their medicines easily and free of charge, without the need for any support. According to physicians, the fact that Syrian patients do not have enough information about the functioning of the health system in Turkey restricts access to health services and may lead to an increase in costs. Although the findings of the interviews conducted with the Syrian health service users themselves showed that the Syrians in Turkey experienced problems partially due to language and cultural differences, it was concluded that generally having health insurance and ease of financing significantly increased the access and use of health services.

 The aim of this study is to determine possible problems and to offer solutions for these problems by taking the opinions of both Syrian individuals and healthcare professionals regarding the access and use of healthcare services by Syrians living in Turkey. The questions used in the study were created by making use of domestic and foreign sources, and the validity of the questions was ensured by taking the opinions of five experts who could make opinions and evaluations on the subject. In addition to Syrian refugees under temporary protection in Kahramanmaraş province, interviews were conducted with physicians and pharmacists, who are the main stakeholders of health service delivery. In the study, descriptive and content analysis research techniques, which are qualitative research techniques, were used as a method. In the content analysis, the data were analyzed twice and the results were compared and tried to increase its reliability. The data obtained by the content analysis method were explained conceptually, and in the descriptive analysis stage, an in-depth analysis was made on the subject, and general trends were tried to be reached by interpreting the data in the light of the information obtained. It was filled in by the researcher through interviews with the relevant people and the data obtained were analyzed with MAXQDA Version 20. According to pharmacists, Syrian health care users do not have a serious limiting factor in their access to health services, and most of the time, they obtain most of their medicines easily and free of charge, without the need for any support. According to physicians, the fact that Syrian patients do not have enough information about the functioning of the health system in Turkey restricts access to health services and may lead to an increase in costs. Although the findings of the interviews conducted with the Syrian health service users themselves showed that the Syrians in Turkey experienced problems partially due to language and cultural differences, it was concluded that generally having health insurance and ease of financing significantly increased the access and use of health services.

 Bu çalışmanın amacı, Türkiyede yaşayan Suriyelilerin sağlık hizmetlerine erişim ve hizmetleri kullanımı ile ilgili hem Suriyeli bireylerin hem de sağlık çalışanlarının görüşleri alınarak olası sorunların saptanması ve bu sorunlara yönelik çözüm önerileri sunmaktır. Çalışmada kullanılan sorular yerli ve yabancı kaynaklardan faydalanarak oluşturulmuş ve soruların geçerliliği konu hakkında fikir ve değerlendirmelerde bulunabilecek beş uzmanın görüşü alınarak sağlanmıştır. Kahramanmaraş ili bünyesinde geçici koruma altındaki Suriyeli sığınmacıların yanı sıra sağlık hizmeti sunumunun temel paydaşları olan hekim ve eczacılar ile mülakat yapılmıştır. Çalışmada yöntem olarak birer nitel araştırma tekniği olan betimsel ve içerik analizi araştırma tekniğinden yararlanılmıştır. İçerik analizinde veriler iki kez analiz edilmiş ve elde edilen sonuçlar karşılaştırılarak güvenilirliği artırılmaya çalışılmıştır. İçerik analizi yöntemi ile edinilen veriler kavramsal olarak açıklanmış, betimsel analiz aşamasında ise konu ile ilgili derinlemesine inceleme yapılarak, elde edilen bilgiler ışığında verilerin yorumlanılarak genel eğilimlere ulaşmaya çalışılmıştır. Araştırmacı tarafından ilgililer ile görüşmeler yapılarak doldurulmuş ve elde edilen veriler MAXQDA Version 20 ile analiz edilmiştir. Eczacılara göre Suriyeli sağlık hizmeti kullanıcıların sağlık hizmetlerine erişim önünde ciddi bir kısıtlayıcı faktörün olmadığı, taleplerini çoğu kez herhangi bir desteği ihtiyaç duymadan, çoğu ilaçları kolay ve ücretsiz olarak temin etmektedirler. Hekimlere göre Suriyeli hastaların Türkiyedeki sağlık sisteminin işleyişi hakkında yeteri kadar bilgi sahibi olmamaları sağlık hizmetlerine erişimi kısıtlarken, maliyet artışına neden olabilmektedir. Suriyeli sağlık hizmeti kullanıcıların kendileri ile yapılan görüşme bulguları Türkiyedeki Suriyelilerin kısmen dil ve kültürel farklılıklara bağlı sorunlar yaşanıldığını gösterse de genelde sağlık güvencelerinin olması ve finansman kolaylığı sağlık hizmetlerine erişimi ve kullanımı önemli ölçüde artırdığı sonucuna ulaşılmıştır.

Makale detayları

ACCESS TO HEALTH SERVICES IN THE CONTEXT OF FINANCIAL AND SOCIAL FACTORS FOR SYRIANS IN TURKEY

Yazarlar:

Dilek Uçkaç | Cuma Sungur | Aziz Belli

Yayıncı:

Hacettepe University

Ana Başlıklar:

Sağlık Kurumları Yönetimi

Dergi:

Hacettepe Sağlık İdaresi Dergisi Vol.26 Issue 3, pp.535-556

Belge Tipi:

Makale

Yayın Tarihi:

9/2023

Belge Dili:

Türkçe

Document ID (Org No.):

2001299489

pISSN:

2148-9041

Migration

Syrian Population

Temporary Protection

HealthServices

Kahramanmaras.Göç

Suriyeli Nüfus

Geçici Koruma

Sağlık Hizmetleri

Kahramanmaraş.

Sayı

Makale detayları

Yazarlar: Dilek Uçkaç | Cuma Sungur | Aziz Belli

Yayıncı: Hacettepe University

Ana Başlıklar: Sağlık Kurumları Yönetimi

Dergi: Hacettepe Sağlık İdaresi Dergisi Vol.26 Issue 3, pp.535-556

Belge Tipi: Makale

Yayın Tarihi: 9/2023

Belge Dili: Türkçe

Document ID (Org No.): 2001299489

pISSN: 2148-9041

Sayı

Yazarlar:

Dilek Uçkaç | Cuma Sungur | Aziz Belli

Yayıncı:

Hacettepe University

Ana Başlıklar:

Sağlık Kurumları Yönetimi

Dergi:

Hacettepe Sağlık İdaresi Dergisi Vol.26 Issue 3, pp.535-556

Belge Tipi:

Makale

Yayın Tarihi:

9/2023

Belge Dili:

Türkçe

Document ID (Org No.):

2001299489

pISSN:

2148-9041