The Mediating Role of Workplace Ostracism in the Effect of Workplace Incivility on Job Performance

Serkan Deniz

Makale detayları

The Mediating Role of Workplace Ostracism in the Effect of Workplace Incivility on Job Performance

Yazarlar:

Serkan Deniz

Yayıncı:

Sakarya University

Ana Başlıklar:

Sağlık Yönetimi

Dergi:

İşletme Bilimi Dergisi Vol.12 Issue 3, pp.374-388

Belge Tipi:

Makale

Yayın Tarihi:

12/2024

Belge Dili:

Türkçe

Document ID (Org No.):

2001331147

pISSN:

2148-0737

Anahtar kelimeler:

Özet:

 Negative relationships in the workplace might result in emergence of undesirable attitudes and behaviors. These attitudes and behaviors can have negative effects on employees, organizations and stakeholders. This study aimed to determine the mediating role of workplace ostracism in the effect of workplace incivility on job performance. The research was conducted in Istanbul between 22 November 2023 and 30 September 2024. Data were gathered using the online survey method from contactable individuals working in private hospitals operating in this province. The study determined that workplace incivility positively affects workplace ostracism. It was also determined that workplace incivility and workplace ostracism negatively affect job performance. Finally, the study determined that workplace ostracism had a mediating role in the effect of workplace incivility on job performance. In conclusion, this study showed that workplace incivility and workplace ostracism are among the determinants of job performance.

 Negative relationships in the workplace might result in emergence of undesirable attitudes and behaviors. These attitudes and behaviors can have negative effects on employees, organizations and stakeholders. This study aimed to determine the mediating role of workplace ostracism in the effect of workplace incivility on job performance. The research was conducted in Istanbul between 22 November 2023 and 30 September 2024. Data were gathered using the online survey method from contactable individuals working in private hospitals operating in this province. The study determined that workplace incivility positively affects workplace ostracism. It was also determined that workplace incivility and workplace ostracism negatively affect job performance. Finally, the study determined that workplace ostracism had a mediating role in the effect of workplace incivility on job performance. In conclusion, this study showed that workplace incivility and workplace ostracism are among the determinants of job performance.

 Negative relationships in the workplace might result in emergence of undesirable attitudes and behaviors. These attitudes and behaviors can have negative effects on employees, organizations and stakeholders. This study aimed to determine the mediating role of workplace ostracism in the effect of workplace incivility on job performance. The research was conducted in Istanbul between 22 November 2023 and 30 September 2024. Data were gathered using the online survey method from contactable individuals working in private hospitals operating in this province. The study determined that workplace incivility positively affects workplace ostracism. It was also determined that workplace incivility and workplace ostracism negatively affect job performance. Finally, the study determined that workplace ostracism had a mediating role in the effect of workplace incivility on job performance. In conclusion, this study showed that workplace incivility and workplace ostracism are among the determinants of job performance.

 İşyerindeki olumsuz ilişkiler istenmeyen tutum ve davranışların ortaya çıkmasına neden olabilmektedir. Bu tutum ve davranışların, çalışanlara, örgütlere ve paydaşlara olumsuz etkileri olabilmektedir. Bu çalışmayla işyeri nezaketsizliğinin iş performansına etkisinde işyerinde dışlanmanın aracılık rolünün belirlenmesi amaçlanmıştır. Araştırma 22 Kasım 2023  30 Eylül 2024 tarihleri arasında İstanbulda yürütülmüştür. Veriler bu ilde faaliyette bulunan özel hastanelerde çalışan ve iletişim kurulabilen bireylerden online anket yöntemi kullanılarak toplanmıştır. Araştırma ile işyeri nezaketsizliğinin işyerinde dışlanmayı pozitif yönde etkilediği belirlenmiştir. Ayrıca işyeri nezaketsizliği ve işyerinde dışlanmanın iş performansını negatif yönde etkilediği belirlenmiştir. Son olarak araştırmayla, işyeri nezaketsizliğinin iş performansına etkisinde işyerinde dışlanmanın aracılık rolünün olduğu belirlenmiştir. Sonuç olarak bu çalışma işyeri nezaketsizliği ve işyerinde dışlanmanın, iş performansının belirleyicileri arasında olduğunu göstermiştir.

Makale detayları

The Mediating Role of Workplace Ostracism in the Effect of Workplace Incivility on Job Performance

Yazarlar:

Serkan Deniz

Yayıncı:

Sakarya University

Ana Başlıklar:

Sağlık Yönetimi

Dergi:

İşletme Bilimi Dergisi Vol.12 Issue 3, pp.374-388

Belge Tipi:

Makale

Yayın Tarihi:

12/2024

Belge Dili:

Türkçe

Document ID (Org No.):

2001331147

pISSN:

2148-0737

Workplace Incivility

Workplace Ostracism

Job Performance

Hospitalİşyeri Nezaketsizliği

İşyerinde Dışlanma

İş Performansı

Hastane

Sayı

Makale detayları

Yazarlar: Serkan Deniz

Yayıncı: Sakarya University

Ana Başlıklar: Sağlık Yönetimi

Dergi: İşletme Bilimi Dergisi Vol.12 Issue 3, pp.374-388

Belge Tipi: Makale

Yayın Tarihi: 12/2024

Belge Dili: Türkçe

Document ID (Org No.): 2001331147

pISSN: 2148-0737

Sayı

Yazarlar:

Serkan Deniz

Yayıncı:

Sakarya University

Ana Başlıklar:

Sağlık Yönetimi

Dergi:

İşletme Bilimi Dergisi Vol.12 Issue 3, pp.374-388

Belge Tipi:

Makale

Yayın Tarihi:

12/2024

Belge Dili:

Türkçe

Document ID (Org No.):

2001331147

pISSN:

2148-0737