A Model Proposal for Resolving Local Disputes in Turkey: England Local Government and Social Care ombudsman

Salih Batal

Makale detayları

A Model Proposal for Resolving Local Disputes in Turkey: England Local Government and Social Care ombudsman

Yazarlar:

Salih Batal

Yayıncı:

Ahmet FİDAN

Ana Başlıklar:

Yerel Yönetimler

Dergi:

Kent Akademisi Vol.16 Issue 4, pp.2290-2308

Belge Tipi:

Makale

Yayın Tarihi:

12/2023

Belge Dili:

Türkçe

Document ID (Org No.):

2001303101

pISSN:

2146-9229

Anahtar kelimeler:

Özet:

 The ombudsman was first established in Sweden in 1713 by King Karl, the XIIth King of Sweden. While creating the ombudsman, King Karl was influenced by institutions such as Divan-ı Hümayun, Divan-ı Mezalim, Kazasker, Kadi and Muhtesip, which examined complaints on behalf of the sultan in the Ottoman Empire and resolved them urgently. As a result, it established the ombudsman institution in order to solve the problems occurring in its own country. The successful operation of the institution attracted the attention of other countries. Over time, the ombudsman started to operate in many different countries. Countries have made some changes while implementing the ombudsman and created special ombudsman institutions for specific areas. Childrens ombudsman, health ombudsman, prison ombudsman, police ombudsman, press ombudsman and local government ombudsman, which form the basis of our study, are examples of different ombudsman practices. Local governments are very essential organizations for countries. The fact that they are the closest, fastest and most effective service providers to citizens makes local governments important. The fact that local governments are so close to the public may create some disadvantages. The negative consequences of incomplete inaccurate or defective service delivery can quickly affect citizens. For this reason, some countries have established the local government ombudsman to protect citizens from the mistakes made by local government units and local organizations.The UK is among the countries that have established this institution. Within the scope of the study, the local government and social care ombudsman in the UK is examined. The structure of the institution and detailed information about the institution are discussed in the study. The aim is to examine the effectiveness of the ombudsman institution established for local governments and to propose a model for Turkey within this framework. The study was prepared with the information obtained through literature review.

 The ombudsman was first established in Sweden in 1713 by King Karl, the XIIth King of Sweden. While creating the ombudsman, King Karl was influenced by institutions such as Divan-ı Hümayun, Divan-ı Mezalim, Kazasker, Kadi and Muhtesip, which examined complaints on behalf of the sultan in the Ottoman Empire and resolved them urgently. As a result, it established the ombudsman institution in order to solve the problems occurring in its own country. The successful operation of the institution attracted the attention of other countries. Over time, the ombudsman started to operate in many different countries. Countries have made some changes while implementing the ombudsman and created special ombudsman institutions for specific areas. Childrens ombudsman, health ombudsman, prison ombudsman, police ombudsman, press ombudsman and local government ombudsman, which form the basis of our study, are examples of different ombudsman practices. Local governments are very essential organizations for countries. The fact that they are the closest, fastest and most effective service providers to citizens makes local governments important. The fact that local governments are so close to the public may create some disadvantages. The negative consequences of incomplete inaccurate or defective service delivery can quickly affect citizens. For this reason, some countries have established the local government ombudsman to protect citizens from the mistakes made by local government units and local organizations.The UK is among the countries that have established this institution. Within the scope of the study, the local government and social care ombudsman in the UK is examined. The structure of the institution and detailed information about the institution are discussed in the study. The aim is to examine the effectiveness of the ombudsman institution established for local governments and to propose a model for Turkey within this framework. The study was prepared with the information obtained through literature review.

 The ombudsman was first established in Sweden in 1713 by King Karl, the XIIth King of Sweden. While creating the ombudsman, King Karl was influenced by institutions such as Divan-ı Hümayun, Divan-ı Mezalim, Kazasker, Kadi and Muhtesip, which examined complaints on behalf of the sultan in the Ottoman Empire and resolved them urgently. As a result, it established the ombudsman institution in order to solve the problems occurring in its own country. The successful operation of the institution attracted the attention of other countries. Over time, the ombudsman started to operate in many different countries. Countries have made some changes while implementing the ombudsman and created special ombudsman institutions for specific areas. Childrens ombudsman, health ombudsman, prison ombudsman, police ombudsman, press ombudsman and local government ombudsman, which form the basis of our study, are examples of different ombudsman practices. Local governments are very essential organizations for countries. The fact that they are the closest, fastest and most effective service providers to citizens makes local governments important. The fact that local governments are so close to the public may create some disadvantages. The negative consequences of incomplete inaccurate or defective service delivery can quickly affect citizens. For this reason, some countries have established the local government ombudsman to protect citizens from the mistakes made by local government units and local organizations.The UK is among the countries that have established this institution. Within the scope of the study, the local government and social care ombudsman in the UK is examined. The structure of the institution and detailed information about the institution are discussed in the study. The aim is to examine the effectiveness of the ombudsman institution established for local governments and to propose a model for Turkey within this framework. The study was prepared with the information obtained through literature review.

 Ombudsmanlık, tarihte ilk olarak İsveçte 1713 yılında XII. İsveç Kralı Kral Karl tarafından kurulmuştur. Kral Karl ombudsmanı oluştururken Osmanlı Devletinde padişah adına şikayetleri inceleyip ivedilikle karara bağlayan; Divan-ı Hümayun, Divan-ı Mezalim, Kazasker, Kadı ve Muhtesip gibi kurumlardan etkilenmiştir. Bunun neticesinde kendi ülkesinde meydana gelen sorunları çözmek için de ombudsman kurumunu oluşturmuştur. Kurumun başarılı faaliyet göstermesi diğer ülkelerin dikkatini çekmiştir. Zaman içerisinde ombudsman birçok farklı ülkede faaliyet göstermeye başlamıştır. Ülkeler ombudsmanlığı hayata geçirirken bazı değişiklikler yapmış ve belirli alanlara yönelik özel ombudsman kurumları oluşturmuştur. Çocuk ombudsmanı, sağlık ombudsmanı, cezaevi ombudsmanı, polis ombudsmanı, basın ombudsmanı ve çalışmamızın temelini oluşturan yerel yönetim ombudsmanı farklı ombudsmanlık uygulamalarına örnektir. Yerel yönetimler ülkeler için oldukça elzem kuruluşlardır. Vatandaşlara en yakın, en hızlı ve en etkin hizmet sunan kuruluş olmaları yerel yönetimleri önemli kılmaktadır. Yerel yönetimlerin halka bu kadar yakın olması bazı dezavantajlarda oluşturabilmektedir. Hizmeti eksik, yanlış ya da kusurlu yapmasının olumsuz sonucu da vatandaşlara hızlı bir şekilde tesir etmektedir. Bu nedenle bazı ülkeler yerel yönetim kuruluşlarının yaptığı hatalardan vatandaşları korumak için yerel yönetim ombudsmanlığını oluşturmuştur. İngilterede bu kurumu oluşturan ülkeler arasında yer almaktadır. Çalışma kapsamında İngilterede bulunan yerel yönetim ve sosyal bakım ombudsmanlığı incelenmiştir. Kurumun yapısı ve kurum hakkındaki detaylı bilgiler çalışmada ele alınmıştır. Amaç, yerel yönetimlere dair oluşturulan ombudsmanlık kurumunun etkinliğini incelemek ve bu çerçevede Türkiye için bir model önerisi sunmaktır. Çalışma literatür taraması yoluyla elde edilen bilgiler ile hazırlanmıştır.

Makale detayları

A Model Proposal for Resolving Local Disputes in Turkey: England Local Government and Social Care ombudsman

Yazarlar:

Salih Batal

Yayıncı:

Ahmet FİDAN

Ana Başlıklar:

Yerel Yönetimler

Dergi:

Kent Akademisi Vol.16 Issue 4, pp.2290-2308

Belge Tipi:

Makale

Yayın Tarihi:

12/2023

Belge Dili:

Türkçe

Document ID (Org No.):

2001303101

pISSN:

2146-9229

England

Ombudsman

Local Government

Local Government and Social Care OmbudsmanYerel Yönetimler

İngiltere

Ombudsmanlık

Yerel Yönetim ve Sosyal Bakım Ombudsmanlığı

Sayı

Makale detayları

Yazarlar: Salih Batal

Yayıncı: Ahmet FİDAN

Ana Başlıklar: Yerel Yönetimler

Dergi: Kent Akademisi Vol.16 Issue 4, pp.2290-2308

Belge Tipi: Makale

Yayın Tarihi: 12/2023

Belge Dili: Türkçe

Document ID (Org No.): 2001303101

pISSN: 2146-9229

Sayı

Yazarlar:

Salih Batal

Yayıncı:

Ahmet FİDAN

Ana Başlıklar:

Yerel Yönetimler

Dergi:

Kent Akademisi Vol.16 Issue 4, pp.2290-2308

Belge Tipi:

Makale

Yayın Tarihi:

12/2023

Belge Dili:

Türkçe

Document ID (Org No.):

2001303101

pISSN:

2146-9229