A Study on Job Satisfaction Levels of Employees Working in 112 Emergency Health Services

Kemal Temel

Makale detayları

A Study on Job Satisfaction Levels of Employees Working in 112 Emergency Health Services

Yazarlar:

Kemal Temel

Yayıncı:

Bandirma Onyedi Eylul University

Ana Başlıklar:

Politika ve Yönetim (Diğer)

Dergi:

Yönetim ve Ekonomi Araştırmaları Dergisi Vol.23 Issue 2, pp.259-275

Belge Tipi:

Makale

Yayın Tarihi:

7/2025

Belge Dili:

İngilizce

Document ID (Org No.):

2001354380

pISSN:

2148-029X

Anahtar kelimeler:

Özet:

 The information asymmetry, non substitutability, and non storability inherent in healthcare services highlight the importance of examining organizational concepts, paving the way for scientific studies that address similar issues in diverse ways. Employee job satisfaction levels are considered a significant factor in patient intervention and diagnosis. In this context, the research investigates the job satisfaction levels of personnel working in 112 emergency ambulance services across eight provinces in Turkey. Data from 595 participants were analyzed using the job satisfaction scale developed by Weiss et al. 1967 and reliable tests Mann-Whitney U. The study aims to gain a deeper understanding of organizational behavior in stressful work environments by focusing on demographic factors, intrinsic and extrinsic satisfaction dimensions, and job related variables. In this regard, the research contributes to the fields of health management and organizational behavior by providing new findings on regional differences among provinces, the role of hobbies, and variations based on job titles. These contributions are significant in the context of the limited number of studies related to prehospital emergency health services.

 The information asymmetry, non substitutability, and non storability inherent in healthcare services highlight the importance of examining organizational concepts, paving the way for scientific studies that address similar issues in diverse ways. Employee job satisfaction levels are considered a significant factor in patient intervention and diagnosis. In this context, the research investigates the job satisfaction levels of personnel working in 112 emergency ambulance services across eight provinces in Turkey. Data from 595 participants were analyzed using the job satisfaction scale developed by Weiss et al. 1967 and reliable tests Mann-Whitney U. The study aims to gain a deeper understanding of organizational behavior in stressful work environments by focusing on demographic factors, intrinsic and extrinsic satisfaction dimensions, and job related variables. In this regard, the research contributes to the fields of health management and organizational behavior by providing new findings on regional differences among provinces, the role of hobbies, and variations based on job titles. These contributions are significant in the context of the limited number of studies related to prehospital emergency health services.

 The information asymmetry, non substitutability, and non storability inherent in healthcare services highlight the importance of examining organizational concepts, paving the way for scientific studies that address similar issues in diverse ways. Employee job satisfaction levels are considered a significant factor in patient intervention and diagnosis. In this context, the research investigates the job satisfaction levels of personnel working in 112 emergency ambulance services across eight provinces in Turkey. Data from 595 participants were analyzed using the job satisfaction scale developed by Weiss et al. 1967 and reliable tests Mann-Whitney U. The study aims to gain a deeper understanding of organizational behavior in stressful work environments by focusing on demographic factors, intrinsic and extrinsic satisfaction dimensions, and job related variables. In this regard, the research contributes to the fields of health management and organizational behavior by providing new findings on regional differences among provinces, the role of hobbies, and variations based on job titles. These contributions are significant in the context of the limited number of studies related to prehospital emergency health services.

 Sağlık hizmetlerinin bilgi asimetrisi, ikamesizlik, depo edilmezlik gibi kendine özgü sektörel özellikleri, benzer konuların farklı biçimde ele alındığı bilimsel çalışmaların önünü açarak örgütsel kavramların irdelenmesini daha da önemli hale getirmektedir. Çalışanların iş tatmin düzeyleri, hasta müdahalesi ve teşhisi açısından önemli bir faktör olarak değerlendirilmektedir. Bu kapsamda araştırma, Türkiyedeki sekiz ilde 112 acil ambulans hizmetlerinde hizmet veren personellerin iş tatmin düzeylerini incelemektedir. Weiss vd., 1967 tarafından geliştirilen iş tatmin ölçeği ve güvenilir testler Mann-Whitney U kullanılarak 595 katılımcının verileri analiz edilmiştir. Çalışma, demografik, içsel ve dışsal doyum boyutu ve iş ile ilgili değişkenlere odaklanarak stresli çalışma ortamlarında örgütsel davranışı derinlemesine anlamayı hedeflemektedir. Bu kapsamda çalışma, iller arasındaki bölgesel farklılıklar, hobilerin rolü ve unvanlara göre farklılıklar gibi konulara yönelik yeni bulgular ile sağlık yönetimi ve örgütsel davranış alanındaki çalışmalara katkı sağlamaktadır. Hastane öncesi acil sağlık hizmetlerine yönelik az sayıdaki çalışma bağlamında bu katkılar önemlidir.

Makale detayları

A Study on Job Satisfaction Levels of Employees Working in 112 Emergency Health Services

Yazarlar:

Kemal Temel

Yayıncı:

Bandirma Onyedi Eylul University

Ana Başlıklar:

Politika ve Yönetim (Diğer)

Dergi:

Yönetim ve Ekonomi Araştırmaları Dergisi Vol.23 Issue 2, pp.259-275

Belge Tipi:

Makale

Yayın Tarihi:

7/2025

Belge Dili:

İngilizce

Document ID (Org No.):

2001354380

pISSN:

2148-029X

Job satisfaction

Organizational commitment

Organizational behaviorİş tatmini

Aidiyet

Örgütsel davranış

Sayı

Makale detayları

A Study on Job Satisfaction Levels of Employees Working in 112 Emergency Health Services

Yazarlar: Kemal Temel

Yayıncı: Bandirma Onyedi Eylul University

Ana Başlıklar: Politika ve Yönetim (Diğer)

Dergi: Yönetim ve Ekonomi Araştırmaları Dergisi Vol.23 Issue 2, pp.259-275

Belge Tipi: Makale

Yayın Tarihi: 7/2025

Belge Dili: İngilizce

Document ID (Org No.): 2001354380

pISSN: 2148-029X

Job satisfaction

Organizational commitment

Organizational behaviorİş tatmini

Aidiyet

Örgütsel davranış

Sayı

Yazarlar:

Kemal Temel

Yayıncı:

Bandirma Onyedi Eylul University

Ana Başlıklar:

Politika ve Yönetim (Diğer)

Dergi:

Yönetim ve Ekonomi Araştırmaları Dergisi Vol.23 Issue 2, pp.259-275

Belge Tipi:

Makale

Yayın Tarihi:

7/2025

Belge Dili:

İngilizce

Document ID (Org No.):

2001354380

pISSN:

2148-029X