TURKISH SENTIMENT ANALYSIS FOR OPEN AND DISTANCE EDUCATION SYSTEMS

Zeliha ERGUL AYDIN; Zehra KAMISLI OZTURK; Zeynep Idil ERZURUM CICEK

doi:https://doi.org/10.17718/tojde.961825

Makale detayları

TURKISH SENTIMENT ANALYSIS FOR OPEN AND DISTANCE EDUCATION SYSTEMS

Yazarlar:

Zeliha ERGUL AYDIN | Zehra KAMISLI OZTURK | Zeynep Idil ERZURUM CICEK

Yayıncı:

Anadolu University

Ana Başlıklar:

Sosyoloji & antropoloji

Dergi:

Turkish Online Journal of Distance Education 2021 Vol.22 Issue 3, pp.124-138

Belge Tipi:

Makale

Yayın Tarihi:

6/2021

Belge Dili:

İngilizce

Document ID (Org No.):

2000780130

Sıklık:

Üç Aylık

pISSN:

1302-6488

DOI:

https://doi.org/10.17718/tojde.961825

Özet:

 

Students’ opinions are the most essential source to enhance the quality of education and educational services in Open and Distance education (ODE) Systems. How to access and analyze students’ real opinions is a problem for ODE institutions. The purpose of the present study is to conduct a sentiment analysis (SA) on the collected Turkish tweets about an ODE system to monitor students’ opinions and sentiments about the system. Firstly, the related 63699 tweets about the ODE system are gathered and analyzed. Later, pre- processing is applied to the dataset. Sentence-based SA is performed with the data provided. The dataset is vectorized using two vector space models to test four classifiers which are Support Vector Machines, K-Nearest Neighbor, Logistic Regression (LR), and Artificial Neural Networks. F-score values obtained with these classifiers are evaluated, and the results are discussed. LR classifier gives the best F-score values with %75 for each vector space model. Through the SA results, students’ dissatisfaction, appreciation, and concerns will be learned quickly by the university administration to develop strategies that will increase the quality of education and educational services.

Makale detayları

TURKISH SENTIMENT ANALYSIS FOR OPEN AND DISTANCE EDUCATION SYSTEMS

Yazarlar: Zeliha ERGUL AYDIN | Zehra KAMISLI OZTURK | Zeynep Idil ERZURUM CICEK

Yayıncı: Anadolu University

Ana Başlıklar: Sosyoloji & antropoloji

Dergi: Turkish Online Journal of Distance Education 2021 Vol.22 Issue 3, pp.124-138

Belge Tipi: Makale

Yayın Tarihi: 6/2021

Belge Dili: İngilizce

Document ID (Org No.): 2000780130

Sıklık: Üç Aylık

pISSN: 1302-6488

DOI: https://doi.org/10.17718/tojde.961825

Sayı

Yazarlar:

Zeliha ERGUL AYDIN | Zehra KAMISLI OZTURK | Zeynep Idil ERZURUM CICEK

Yayıncı:

Anadolu University

Ana Başlıklar:

Sosyoloji & antropoloji

Dergi:

Turkish Online Journal of Distance Education 2021 Vol.22 Issue 3, pp.124-138

Belge Tipi:

Makale

Yayın Tarihi:

6/2021

Belge Dili:

İngilizce

Document ID (Org No.):

2000780130

Sıklık:

Üç Aylık

pISSN:

1302-6488

DOI:

https://doi.org/10.17718/tojde.961825