A Hybrid Model Proposal for the Personnel Assignment Problem with Multi-Criteria and Multi-Objective Decision-Making Methods

Burcu Özcan; Ceren Asker

Makale detayları

A Hybrid Model Proposal for the Personnel Assignment Problem with Multi-Criteria and Multi-Objective Decision-Making Methods

Yazarlar:

Burcu Özcan | Ceren Asker

Yayıncı:

Gumushane University

Dergi:

Gümüşhane Üniversitesi Sosyal Bilimler Dergisi Vol.14 Issue 2, pp.415-428

Belge Tipi:

Makale

Yayın Tarihi:

12/2023

Belge Dili:

Türkçe

Document ID (Org No.):

2001291303

pISSN:

1309-7423

Anahtar kelimeler:

Özet:

 Assigning the necessary personnel to the required area in the enterprises is important in terms of performance, efficiency and cost. While determining the criteria sought in personnel, the way the work is done and the necessary skills should be taken into consideration. This study was actualized in a company that provides service on security systems in Kocaeli. The company currently provides 4 services. These are; camera system, fire system, alarm system and sound system maintenance service. There are 3 teams within the company that perform these services. The Analytical Hierarchy Process method was used for team selection. First of all, the priority criteria sought in the teams for the work to be done were determined. These criteria were listed in order of importance using the Analytical Hierarchy Process method. 3 teams working in the company were scored according to these criteria and a ranking was obtained by using the Analytical Hierarchy Process method. In addition, a team-work assignment was made to ensure minimum cost for the teams. Some data was taken from the company in order to make the assignment. These data are; annual service numbers, annual working hours of the teams, service times of the teams, costs and budget. A mathematical model was created with these values and this model was solved with the LINGO program. The results gave us the optimum team-work assignment. The outputs obtained were evaluated for the company and suggestions were given.

 Assigning the necessary personnel to the required area in the enterprises is important in terms of performance, efficiency and cost. While determining the criteria sought in personnel, the way the work is done and the necessary skills should be taken into consideration. This study was actualized in a company that provides service on security systems in Kocaeli. The company currently provides 4 services. These are; camera system, fire system, alarm system and sound system maintenance service. There are 3 teams within the company that perform these services. The Analytical Hierarchy Process method was used for team selection. First of all, the priority criteria sought in the teams for the work to be done were determined. These criteria were listed in order of importance using the Analytical Hierarchy Process method. 3 teams working in the company were scored according to these criteria and a ranking was obtained by using the Analytical Hierarchy Process method. In addition, a team-work assignment was made to ensure minimum cost for the teams. Some data was taken from the company in order to make the assignment. These data are; annual service numbers, annual working hours of the teams, service times of the teams, costs and budget. A mathematical model was created with these values and this model was solved with the LINGO program. The results gave us the optimum team-work assignment. The outputs obtained were evaluated for the company and suggestions were given.

 Assigning the necessary personnel to the required area in the enterprises is important in terms of performance, efficiency and cost. While determining the criteria sought in personnel, the way the work is done and the necessary skills should be taken into consideration. This study was actualized in a company that provides service on security systems in Kocaeli. The company currently provides 4 services. These are; camera system, fire system, alarm system and sound system maintenance service. There are 3 teams within the company that perform these services. The Analytical Hierarchy Process method was used for team selection. First of all, the priority criteria sought in the teams for the work to be done were determined. These criteria were listed in order of importance using the Analytical Hierarchy Process method. 3 teams working in the company were scored according to these criteria and a ranking was obtained by using the Analytical Hierarchy Process method. In addition, a team-work assignment was made to ensure minimum cost for the teams. Some data was taken from the company in order to make the assignment. These data are; annual service numbers, annual working hours of the teams, service times of the teams, costs and budget. A mathematical model was created with these values and this model was solved with the LINGO program. The results gave us the optimum team-work assignment. The outputs obtained were evaluated for the company and suggestions were given.

 İşletmelerde gerekli alana gerekli personelin atanması performans, verimlilik ve maliyet gibi konularda oldukça önemlidir. Bu nedenle personelde aranan kriterler belirlenirken işin yapım şekli ve gerekli yetenekler göz önünde bulundurulmalıdır. Yapılan bu çalışma Kocaeli ilinde güvenlik sistemleri üzerine servis hizmeti veren bir firmada gerçekleştirilmiştir. Firma mevcut olarak 4 adet hizmet vermektedir. Bunlar; kamera sistemi, yangın sistemi, alarm sistemi ve ses sistemi bakım hizmetidir. Firmanın bünyesinde bu hizmetleri gerçekleştiren 3 adet ekip bulunmaktadır. Ekip seçimi için Analitik Hiyerarşi Prosesi yöntemi kullanılmıştır. Öncelikle yapılacak işler için ekiplerde olması istenen genel kriterler belirlenmiştir. Daha sonrasında bu kriterler Analitik Hiyerarşi Prosesi yöntemi kullanılarak önem sırasına göre sıralanmıştır. Ardından firmada görevli olan 3 ekip bu kriterlere göre puanlandırılarak yine Analitik Hiyerarşi Prosesi yöntemi kullanılarak bir sıralama elde edilmiştir. Bunun yanında ekipler için minimum maliyeti sağlayacak ekip-iş ataması yapılmıştır. Atamanın yapılabilmesi için firmadan bazı veriler alınmıştır. Bu veriler; yıllık hizmet adetleri, ekiplerin yıllık çalışma süreleri, ekiplerin hizmet süreleri, maliyetler ve bütçedir. Sonrasında bu değerler ile bir matematiksel model oluşturulmuş ve bu model LINGO programı aracılığı ile çözülmüştür. Sonuçlar bize optimum ekip-iş atamasını vermiştir. Çalışmanın sonucunda ise elde edilen çıktılar firma için değerlendirilmiş ve bunun doğrultusunda bir öneride bulunulmuştur.

Makale detayları

A Hybrid Model Proposal for the Personnel Assignment Problem with Multi-Criteria and Multi-Objective Decision-Making Methods

Yazarlar:

Burcu Özcan | Ceren Asker

Yayıncı:

Gumushane University

Dergi:

Gümüşhane Üniversitesi Sosyal Bilimler Dergisi Vol.14 Issue 2, pp.415-428

Belge Tipi:

Makale

Yayın Tarihi:

12/2023

Belge Dili:

Türkçe

Document ID (Org No.):

2001291303

pISSN:

1309-7423

Team Selection

Assignment of Job

Analitycal Hierarchy Process (AHP)

Cost MinimizationEkip Seçimi

İş Ataması

Analitik Hiyerarşi Prosesi (AHP)

Maliyet Minimizasyonu

Sayı

Makale detayları

Yazarlar: Burcu Özcan | Ceren Asker

Yayıncı: Gumushane University

Dergi: Gümüşhane Üniversitesi Sosyal Bilimler Dergisi Vol.14 Issue 2, pp.415-428

Belge Tipi: Makale

Yayın Tarihi: 12/2023

Belge Dili: Türkçe

Document ID (Org No.): 2001291303

pISSN: 1309-7423

Sayı

Yazarlar:

Burcu Özcan | Ceren Asker

Yayıncı:

Gumushane University

Dergi:

Gümüşhane Üniversitesi Sosyal Bilimler Dergisi Vol.14 Issue 2, pp.415-428

Belge Tipi:

Makale

Yayın Tarihi:

12/2023

Belge Dili:

Türkçe

Document ID (Org No.):

2001291303

pISSN:

1309-7423