EVALUATION OF CONFLICT CAUSES AND MANAGEMENT FROM HOSPITAL MANAGERS' PERSPECTIVES

Seda Uyar; Fatma Çiftçi Kıraç

Makale detayları

EVALUATION OF CONFLICT CAUSES AND MANAGEMENT FROM HOSPITAL MANAGERS' PERSPECTIVES

Yazarlar:

Seda Uyar | Fatma Çiftçi Kıraç

Yayıncı:

Dicle University

Ana Başlıklar:

Ekonomi

Dergi:

Dicle Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi Vol.13 Issue 25, pp.381-394

Belge Tipi:

Makale

Yayın Tarihi:

5/2023

Belge Dili:

Türkçe

Document ID (Org No.):

2001290376

pISSN:

1309-4602

Anahtar kelimeler:

Özet:

 Conflict, which is frequently encountered in organizations and causes many negative organizational outcomes if not managed effectively, emerges as an even more important concept, especially in areas where health is managed.In this sense, it is important for managers to recognize conflict and accept that it is a phenomenon that needs to be managed. The aim of this study is to reveal the reasons for conflict with the perspectives of health administrators and to determine the place of knowledge in theory in practice. For this purpose, semi-structured interviews were conducted with eight health managers. The obtained data were analyzed by thematic analysis method. As a result of the research, it is concluded that the causes of conflict experienced by health administrators in their own organizations are similar. In addition, the view that conflict should be managed and that a conflict that is kept at an optimal level within the institution can be beneficial is defended by all managers.

 Conflict, which is frequently encountered in organizations and causes many negative organizational outcomes if not managed effectively, emerges as an even more important concept, especially in areas where health is managed.In this sense, it is important for managers to recognize conflict and accept that it is a phenomenon that needs to be managed. The aim of this study is to reveal the reasons for conflict with the perspectives of health administrators and to determine the place of knowledge in theory in practice. For this purpose, semi-structured interviews were conducted with eight health managers. The obtained data were analyzed by thematic analysis method. As a result of the research, it is concluded that the causes of conflict experienced by health administrators in their own organizations are similar. In addition, the view that conflict should be managed and that a conflict that is kept at an optimal level within the institution can be beneficial is defended by all managers.

 Conflict, which is frequently encountered in organizations and causes many negative organizational outcomes if not managed effectively, emerges as an even more important concept, especially in areas where health is managed.In this sense, it is important for managers to recognize conflict and accept that it is a phenomenon that needs to be managed. The aim of this study is to reveal the reasons for conflict with the perspectives of health administrators and to determine the place of knowledge in theory in practice. For this purpose, semi-structured interviews were conducted with eight health managers. The obtained data were analyzed by thematic analysis method. As a result of the research, it is concluded that the causes of conflict experienced by health administrators in their own organizations are similar. In addition, the view that conflict should be managed and that a conflict that is kept at an optimal level within the institution can be beneficial is defended by all managers.

 Örgütlerde sıklıkla karşılaşılan ve etkili yönetilmediği taktirde olumsuz birçok örgütsel çıktıya neden olan çatışma, özellikle sağlığın yönetildiği alanlarda daha da önemli bir kavram olarak ortaya çıkmaktadır. Bu anlamda önemli olan yöneticilerin çatışmayı fark etmeleri ve yönetilmesi gereken bir olgu olduğunu kabul etmeleridir. Bu çalışmanın amacı, sağlık yöneticilerinin bakış açılarıyla çatışma nedenlerini ortaya koymak ve teorideki bilgilerin pratikteki yerini tespit etmektir. Bu amaçla sekiz sağlık yöneticisi ile yarı yapılandırılmış görüşme gerçekleştirilmiştir. Elde edilen veriler tematik analiz yöntemi ile analiz edilmiştir. Araştırma sonucunda sağlık yöneticilerin kendi örgütlerinde yaşamış oldukları çatışma nedenlerinin benzer olduğuna ulaşılmaktadır. Ayrıca çatışmanın yönetilmesi gerektiği ve kurum içerisinde optimal seviyede tutulan bir çatışmanın yararlı olabileceği görüşü tüm yöneticiler tarafından savunulmaktadır.

Makale detayları

EVALUATION OF CONFLICT CAUSES AND MANAGEMENT FROM HOSPITAL MANAGERS' PERSPECTIVES

Yazarlar:

Seda Uyar | Fatma Çiftçi Kıraç

Yayıncı:

Dicle University

Ana Başlıklar:

Ekonomi

Dergi:

Dicle Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi Vol.13 Issue 25, pp.381-394

Belge Tipi:

Makale

Yayın Tarihi:

5/2023

Belge Dili:

Türkçe

Document ID (Org No.):

2001290376

pISSN:

1309-4602

Conflict

Conflict Management

Health InstitutionsÇatışma

Çatışma Yönetimi

Sağlık Kurumları

Sayı

Makale detayları

EVALUATION OF CONFLICT CAUSES AND MANAGEMENT FROM HOSPITAL MANAGERS' PERSPECTIVES

Yazarlar: Seda Uyar | Fatma Çiftçi Kıraç

Yayıncı: Dicle University

Ana Başlıklar: Ekonomi

Dergi: Dicle Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi Vol.13 Issue 25, pp.381-394

Belge Tipi: Makale

Yayın Tarihi: 5/2023

Belge Dili: Türkçe

Document ID (Org No.): 2001290376

pISSN: 1309-4602

Conflict

Conflict Management

Health InstitutionsÇatışma

Çatışma Yönetimi

Sağlık Kurumları

Sayı

Yazarlar:

Seda Uyar | Fatma Çiftçi Kıraç

Yayıncı:

Dicle University

Ana Başlıklar:

Ekonomi

Dergi:

Dicle Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi Vol.13 Issue 25, pp.381-394

Belge Tipi:

Makale

Yayın Tarihi:

5/2023

Belge Dili:

Türkçe

Document ID (Org No.):

2001290376

pISSN:

1309-4602