Methods of job (tour) acquisition for tour guides

Serkan Türkmen; Bahar Özcan

Makale detayları

Methods of job (tour) acquisition for tour guides

Yazarlar:

Serkan Türkmen | Bahar Özcan

Yayıncı:

Balıkesir University

Ana Başlıklar:

Turizm (Diğer)

Dergi:

Balıkesir Üniversitesi Sosyal Bilimler Enstitüsü Dergisi Vol.27 Issue 52, pp.691-704

Belge Tipi:

Makale

Yayın Tarihi:

12/2024

Belge Dili:

Türkçe

Document ID (Org No.):

2001332315

pISSN:

1301-5265

Anahtar kelimeler:

Özet:

 Tour guiding has become an increasingly important profession with the development of tourism. Tour guides represent their country in the best possible way and ensure that tourists have the highest quality holiday experience. Tour guides, who provide one-on-one services to tourists throughout their visit, impact tourist satisfaction with their performance. This, in turn, plays an active role in the promotion and repeat preference of countries and businesses that host tourists. However, tour guides, who have significant importance and qualifications in the tourism sector, face difficulties in finding jobs, which leads to early departure from the sector and abandoning the profession. This hinders the retention of experienced and qualified guides in the industry, which is essential for sustainable competition. The aim of this study is to determine the methods of obtaining jobs tours for tour guides registered with the Çanakkale Regional Tourist Guides Chamber ÇARO. In this research, semi-structured interviews were conducted with a total of 9 guides for data collection. In this context, the difficulties and conveniences in obtaining tours for tour guides were identified. As a result of these interviews, it was found that newly licensed guides, in particular, have difficulties in finding tours and are offered below-standard fees because they are new to the profession.

 Tour guiding has become an increasingly important profession with the development of tourism. Tour guides represent their country in the best possible way and ensure that tourists have the highest quality holiday experience. Tour guides, who provide one-on-one services to tourists throughout their visit, impact tourist satisfaction with their performance. This, in turn, plays an active role in the promotion and repeat preference of countries and businesses that host tourists. However, tour guides, who have significant importance and qualifications in the tourism sector, face difficulties in finding jobs, which leads to early departure from the sector and abandoning the profession. This hinders the retention of experienced and qualified guides in the industry, which is essential for sustainable competition. The aim of this study is to determine the methods of obtaining jobs tours for tour guides registered with the Çanakkale Regional Tourist Guides Chamber ÇARO. In this research, semi-structured interviews were conducted with a total of 9 guides for data collection. In this context, the difficulties and conveniences in obtaining tours for tour guides were identified. As a result of these interviews, it was found that newly licensed guides, in particular, have difficulties in finding tours and are offered below-standard fees because they are new to the profession.

 Tour guiding has become an increasingly important profession with the development of tourism. Tour guides represent their country in the best possible way and ensure that tourists have the highest quality holiday experience. Tour guides, who provide one-on-one services to tourists throughout their visit, impact tourist satisfaction with their performance. This, in turn, plays an active role in the promotion and repeat preference of countries and businesses that host tourists. However, tour guides, who have significant importance and qualifications in the tourism sector, face difficulties in finding jobs, which leads to early departure from the sector and abandoning the profession. This hinders the retention of experienced and qualified guides in the industry, which is essential for sustainable competition. The aim of this study is to determine the methods of obtaining jobs tours for tour guides registered with the Çanakkale Regional Tourist Guides Chamber ÇARO. In this research, semi-structured interviews were conducted with a total of 9 guides for data collection. In this context, the difficulties and conveniences in obtaining tours for tour guides were identified. As a result of these interviews, it was found that newly licensed guides, in particular, have difficulties in finding tours and are offered below-standard fees because they are new to the profession.

 Turist rehberliği turizmin gelişmesiyle birlikte her geçen gün önemini arttıran bir meslek haline gelmiştir. Turist rehberleri yaşadıkları ülkeyi en iyi şekilde temsil etmekte ve turistlerin tatil deneyim kalitesini en üst seviyede yaşamalarını sağlamaktadırlar. Turistlerin ziyaret süreleri boyunca onlarla birebir hizmetlerde bulunan turist rehberleri, sağlamış oldukları performans ile turist memnuniyetini etkilemekte, bu durum da turist ağırlayan ülkelerin ve işletmelerin hem tanıtılmasında hem de yeniden tercih edilmesinde aktif rol oynamaktadır. Ancak turizm sektörü için büyük öneme ve niteliğe sahip olan turist rehberlerinin iş bulma konusunda zorluk çekmeleri erken dönemde sektörden uzaklaşmalarına ve mesleği terk etmelerine sebep olmaktadır. Bu durum sürdürülebilir rekabetin sağlanması için deneyimli ve kalifiye rehberlerin sektör içerisinde kalmasına engel olmaktadır. Bu çalışmanın amacı, Çanakkale Bölgesel Turist Rehberleri Odasına ÇARO kayıtlı turist rehberlerinin iş tur alma biçimlerinin belirlenmesidir. Bu araştırmada veri toplamak için yarı yapılandırılmış görüşme tekniği kullanılarak toplam 9 rehber ile görüşülmüştür. Bu bağlamda turist rehberlerinin tur almasındaki zorluklar ve kolaylıklar tespit edilmiştir. Bu görüşmeler sonucunda özellikle çalışma kartını yeni almış rehberlerin tur bulma konusunda zorluk çektikleri ve meslekte yeni oldukları için sürekli taban altı tur ücreti tekliflerine maruz kaldığı anlaşılmıştır.

Makale detayları

Methods of job (tour) acquisition for tour guides

Yazarlar:

Serkan Türkmen | Bahar Özcan

Yayıncı:

Balıkesir University

Ana Başlıklar:

Turizm (Diğer)

Dergi:

Balıkesir Üniversitesi Sosyal Bilimler Enstitüsü Dergisi Vol.27 Issue 52, pp.691-704

Belge Tipi:

Makale

Yayın Tarihi:

12/2024

Belge Dili:

Türkçe

Document ID (Org No.):

2001332315

pISSN:

1301-5265

Tour guides

Methods of tour acquisition

ÇAROTurist rehberleri

Tur alma Biçimleri

ÇARO

Sayı

Makale detayları

Methods of job (tour) acquisition for tour guides

Yazarlar: Serkan Türkmen | Bahar Özcan

Yayıncı: Balıkesir University

Ana Başlıklar: Turizm (Diğer)

Dergi: Balıkesir Üniversitesi Sosyal Bilimler Enstitüsü Dergisi Vol.27 Issue 52, pp.691-704

Belge Tipi: Makale

Yayın Tarihi: 12/2024

Belge Dili: Türkçe

Document ID (Org No.): 2001332315

pISSN: 1301-5265

Tour guides

Methods of tour acquisition

ÇAROTurist rehberleri

Tur alma Biçimleri

ÇARO

Sayı

Yazarlar:

Serkan Türkmen | Bahar Özcan

Yayıncı:

Balıkesir University

Ana Başlıklar:

Turizm (Diğer)

Dergi:

Balıkesir Üniversitesi Sosyal Bilimler Enstitüsü Dergisi Vol.27 Issue 52, pp.691-704

Belge Tipi:

Makale

Yayın Tarihi:

12/2024

Belge Dili:

Türkçe

Document ID (Org No.):

2001332315

pISSN:

1301-5265