Influence of Organizational Citizenship Behavior on Hotel Employees’ Job Satisfaction and Subjective Well-Being

Gülseren YURCU; Zeki AKINCI

Makale detayları

Influence of Organizational Citizenship Behavior on Hotel Employees’ Job Satisfaction and Subjective Well-Being

Yazarlar:

Gülseren YURCU | Zeki AKINCI

Yayıncı:

Akdeniz University

Dergi:

Advances in Hospitality and Tourism Research (AHTR) 2017 Vol.5 Issue 1, pp.57-83

Belge Tipi:

Makale

Yayın Tarihi:

4/2017

Belge Dili:

Türkçe

Document ID (Org No.):

2000447366

Sıklık:

Üç Aylık

eISSN:

2148-7316

pISSN:

2147-9100

Özet:

 

The aim of the present study is to analyze the influence of
 organizational citizenship behavior (OCB) of employees working
 for the accommodation business on their job satisfaction (JS) and
 subjective well-being (SWB). For this purpose, data were
 collected from 2,051 employees in various five-star
 accommodation enterprises located in Antalya, the most
 important tourism destination in Turkey. The analysis of the data
 showed that organizational citizenship behavior and its subdimensions
 correlate positively with job satisfaction and
 subjective well-being and influence them positively. It was also
 found that job satisfaction mediates the relationship between
 organizational citizenship behavior and subjective well-being.
 Employees with organizational citizenship behavior were found
 to have higher levels of job satisfaction and subjective well-being.
 The results showed that organizational citizenship behavior is a
 stronger predictor for the job satisfaction of the employees than
 subjective well-being. The findings offer useful and important
 implications for business managers when hiring employees.

Makale detayları

Influence of Organizational Citizenship Behavior on Hotel Employees’ Job Satisfaction and Subjective Well-Being

Yazarlar: Gülseren YURCU | Zeki AKINCI

Yayıncı: Akdeniz University

Dergi: Advances in Hospitality and Tourism Research (AHTR) 2017 Vol.5 Issue 1, pp.57-83

Belge Tipi: Makale

Yayın Tarihi: 4/2017

Belge Dili: Türkçe

Document ID (Org No.): 2000447366

Sıklık: Üç Aylık

eISSN: 2148-7316

pISSN: 2147-9100

Sayı

Yazarlar:

Gülseren YURCU | Zeki AKINCI

Yayıncı:

Akdeniz University

Dergi:

Advances in Hospitality and Tourism Research (AHTR) 2017 Vol.5 Issue 1, pp.57-83

Belge Tipi:

Makale

Yayın Tarihi:

4/2017

Belge Dili:

Türkçe

Document ID (Org No.):

2000447366

Sıklık:

Üç Aylık

eISSN:

2148-7316

pISSN:

2147-9100