The Views of The Quality Ambassadors on Quality Management in Higher Education and the Technological Barriers Encountered

Nazire Burçin HAMUTOĞLU; Uğur BAŞARMAK; Gözde SEZEN-GÜLTEKİN; Muzaffer ELMAS

Makale detayları

The Views of The Quality Ambassadors on Quality Management in Higher Education and the Technological Barriers Encountered

Yazarlar:

Nazire Burçin HAMUTOĞLU | Uğur BAŞARMAK | Gözde SEZEN-GÜLTEKİN | Muzaffer ELMAS

Yayıncı:

Cukurova University

Ana Başlıklar:

Eğitim

Dergi:

Cukurova University Faculty of Education Journal 2020 Vol.49 Issue 1, pp.316-351

Belge Tipi:

Makale

Yayın Tarihi:

4/2020

Belge Dili:

İngilizce

Document ID (Org No.):

2000938067

Sıklık:

Üç Yıllık

eISSN:

2149-116X

pISSN:

1302-9967

Anahtar kelimeler:

Özet:

 

In this study, it was aimed to examine the views of quality ambassadors about general structure of quality processes in higher education and technology barriers in depth. For this purpose, the study was carried out based on the case study criteria sampling method which is one of the qualitative research method and therefore the study group consisted of eight participants who were working at a state university in Turkey and involved actively in the quality processes. A semi-structured interview form created by the researchers to collect data. Descriptive analysis was used in the analysis of data. It was found that there were some findings about the advantages of quality processes in higher education such as creation of standardization, inclusion of students in the process, elimination of arbitrariness, and ease of gaining professional skills, while there were the views on the disadvantages of quality processes in higher education, work load, formality of process, failure to meet different demands from students, the difficulty of creating new activity plans. Besides, among the views on the necessity of quality processes in higher education there were such findings as standardization, including students in the process, performance measurement, and communication with stakeholders. Finally, the external (infrastructure problems, resource constraints, vision) and the internal (individual deficiencies, beliefs) technology barriers were identified among the views on technological barriers in achieving goals and objectives in higher education during quality processes.

Makale detayları

The Views of The Quality Ambassadors on Quality Management in Higher Education and the Technological Barriers Encountered

Yazarlar:

Nazire Burçin HAMUTOĞLU | Uğur BAŞARMAK | Gözde SEZEN-GÜLTEKİN | Muzaffer ELMAS

Yayıncı:

Cukurova University

Ana Başlıklar:

Eğitim

Dergi:

Cukurova University Faculty of Education Journal 2020 Vol.49 Issue 1, pp.316-351

Belge Tipi:

Makale

Yayın Tarihi:

4/2020

Belge Dili:

İngilizce

Document ID (Org No.):

2000938067

Sıklık:

Üç Yıllık

eISSN:

2149-116X

pISSN:

1302-9967

kalite

kalite elçileri

kalite süreci

Dışsal ve içsel teknoloji engelleri

yükseköğretim

Sayı

Makale detayları

The Views of The Quality Ambassadors on Quality Management in Higher Education and the Technological Barriers Encountered

Yazarlar: Nazire Burçin HAMUTOĞLU | Uğur BAŞARMAK | Gözde SEZEN-GÜLTEKİN | Muzaffer ELMAS

Yayıncı: Cukurova University

Ana Başlıklar: Eğitim

Dergi: Cukurova University Faculty of Education Journal 2020 Vol.49 Issue 1, pp.316-351

Belge Tipi: Makale

Yayın Tarihi: 4/2020

Belge Dili: İngilizce

Document ID (Org No.): 2000938067

Sıklık: Üç Yıllık

eISSN: 2149-116X

pISSN: 1302-9967

kalite

kalite elçileri

kalite süreci

Dışsal ve içsel teknoloji engelleri

yükseköğretim

Sayı

Yazarlar:

Nazire Burçin HAMUTOĞLU | Uğur BAŞARMAK | Gözde SEZEN-GÜLTEKİN | Muzaffer ELMAS

Yayıncı:

Cukurova University

Ana Başlıklar:

Eğitim

Dergi:

Cukurova University Faculty of Education Journal 2020 Vol.49 Issue 1, pp.316-351

Belge Tipi:

Makale

Yayın Tarihi:

4/2020

Belge Dili:

İngilizce

Document ID (Org No.):

2000938067

Sıklık:

Üç Yıllık

eISSN:

2149-116X

pISSN:

1302-9967