THE IMPACT OF QUALITY STANDARDS IN HEALTH TRAINING ON THE INTERN PHYSICIANS' KNOWLEDGE OF IDENTIFYING AND VERIFYING PATIENT IDENTITY

Tuğçe Çamlıca; Vildan Kaya; Gülşah Kılınç; Didem Eker; Filiz Alkaya Solmaz; Mukadder İnci Başer Kolcu; Giray Kolcu; Sabriye Ercan; Rasih Yazkan

Makale detayları

THE IMPACT OF QUALITY STANDARDS IN HEALTH TRAINING ON THE INTERN PHYSICIANS' KNOWLEDGE OF IDENTIFYING AND VERIFYING PATIENT IDENTITY

Yazarlar:

Tuğçe Çamlıca | Vildan Kaya | Gülşah Kılınç | Didem Eker | Filiz Alkaya Solmaz | Mukadder İnci Başer Kolcu | Giray Kolcu | Sabriye Ercan | Rasih Yazkan

Yayıncı:

Hacettepe University

Ana Başlıklar:

Hasta Güvenliği | Sağlık Kurumları Yönetimi | Sağlık Yönetimi | Kalite Yönetimi

Dergi:

Hacettepe Sağlık İdaresi Dergisi Vol.27 Issue 2, pp.225-236

Belge Tipi:

Makale

Yayın Tarihi:

6/2024

Belge Dili:

Türkçe

Document ID (Org No.):

2001321132

pISSN:

2148-9041

Anahtar kelimeler:

Özet:

 This research aims to determine the identity verification information of interns studying in a university hospital and to examine the change in their knowledge levels with a one-session face-to-face training. The study was conducted with intern physicians Before Education n243, Paired Pre test-Post test n165 studying in a university hospital who participated in Quality Standards in Health Training. To evaluate the efficiency of the training, the intern physicians were asked to fill in a Google form and online questionnaire before 1 week and after the training within the first 24 hours. The data were analyzed with descriptive statistical methods median, minimum, maximum, frequency, percent, and Mc Nemars test. The significance level was found as p0.001 and p0.05. It was found that the intern physicians who participated in the study were inclined to include all healthcare professionals as to who would perform the patient identification and verification procedures, especially in the post-test administered after the training. It was also noted that their ideas have positively changed about the measures to be taken in case of errors in patient identification and verification and they agreed that the errors should be immediately reported after the training p0.001. In light of the study results, it was concluded that team collaboration which has been targeted in evidence-based sources for the patient identification and verification system was reported be within the given standards in the hospital where the study was conducted. Besides, it was suggested that there was a positive change in line with the Health Quality Standards Training with regard to achieving the targets of reducing error rates and taking necessary corrective actions in case of errors.

 This research aims to determine the identity verification information of interns studying in a university hospital and to examine the change in their knowledge levels with a one-session face-to-face training. The study was conducted with intern physicians Before Education n243, Paired Pre test-Post test n165 studying in a university hospital who participated in Quality Standards in Health Training. To evaluate the efficiency of the training, the intern physicians were asked to fill in a Google form and online questionnaire before 1 week and after the training within the first 24 hours. The data were analyzed with descriptive statistical methods median, minimum, maximum, frequency, percent, and Mc Nemars test. The significance level was found as p0.001 and p0.05. It was found that the intern physicians who participated in the study were inclined to include all healthcare professionals as to who would perform the patient identification and verification procedures, especially in the post-test administered after the training. It was also noted that their ideas have positively changed about the measures to be taken in case of errors in patient identification and verification and they agreed that the errors should be immediately reported after the training p0.001. In light of the study results, it was concluded that team collaboration which has been targeted in evidence-based sources for the patient identification and verification system was reported be within the given standards in the hospital where the study was conducted. Besides, it was suggested that there was a positive change in line with the Health Quality Standards Training with regard to achieving the targets of reducing error rates and taking necessary corrective actions in case of errors.

 This research aims to determine the identity verification information of interns studying in a university hospital and to examine the change in their knowledge levels with a one-session face-to-face training. The study was conducted with intern physicians Before Education n243, Paired Pre test-Post test n165 studying in a university hospital who participated in Quality Standards in Health Training. To evaluate the efficiency of the training, the intern physicians were asked to fill in a Google form and online questionnaire before 1 week and after the training within the first 24 hours. The data were analyzed with descriptive statistical methods median, minimum, maximum, frequency, percent, and Mc Nemars test. The significance level was found as p0.001 and p0.05. It was found that the intern physicians who participated in the study were inclined to include all healthcare professionals as to who would perform the patient identification and verification procedures, especially in the post-test administered after the training. It was also noted that their ideas have positively changed about the measures to be taken in case of errors in patient identification and verification and they agreed that the errors should be immediately reported after the training p0.001. In light of the study results, it was concluded that team collaboration which has been targeted in evidence-based sources for the patient identification and verification system was reported be within the given standards in the hospital where the study was conducted. Besides, it was suggested that there was a positive change in line with the Health Quality Standards Training with regard to achieving the targets of reducing error rates and taking necessary corrective actions in case of errors.

 Bu araştırmanın amacı, bir üniversite hastanesinde öğrenim görmekte olan intörn hekimlerin kimlik doğrulama bilgilerinin belirlenmesi ve tek oturumluk yüz yüze eğitim ile bilgi düzeylerindeki değişiminin incelenmesidir. Araştırma bir üniversite hastanesinde çalışan ve Sağlıkta Kalite Standartları Eğitimine katılım sağlayan intörn hekimler Eğitim Öncesi n243, Eşleştirilmiş Ön Test-Son Test n165 ile gerçekleştirildi. Eğitimin etkinliğini değerlendirebilmek için intörn hekimlere eğitimden önce 1 hafta ve eğitimden sonra ilk 24 saat içerisinde Google form ile online anket uygulandı. Verilerin değerlendirilmesinde tanımlayıcı istatistiksel metotların ortanca, minimum, maksimum, frekans, yüzde oranı yanı sıra Mc Nemar testi kullanıldı. Anlamlılık p0,001 ve p0,05 düzeyinde değerlendirildi. Araştırmaya katılan hekimlerin; eğitimden sonra uygulanan son testte özellikle hasta kimliğini tanımlama ve doğrulama işlemini yapacak kişi konusunda tüm sağlık çalışanlarını kapsayacak şekilde görüş verme eğiliminde olduğu tespit edildi. Hasta kimliğini tanımlama ve doğrulama hatası olduğunda yapılması gereken uygulama konusundaki görüşlerin ise eğitim sonrasında hatanın bildirilmesi gerektiği yönünde arttığı belirlendi p0,001. Araştırma sonuçlarımıza göre hasta kimliği tanımlama ve doğrulama sistemi için kanıta dayalı kaynaklarda hedef olarak gösterilen ekip iş birliğinin çalışmanın yapıldığı hastanede ulaşılan standartlar arasında yer aldığı görüldü. Ayrıca bu sistemin asıl amacı olan hata oranını azaltma ve hata ile karşılaşıldığında gerekli düzeltme faaliyetleri için harekete geçme hedeflerinin verilen Sağlıkta Kalite Standartları Eğitimi doğrultusunda olumlu yönde şekillendiği belirlendi. Güvenlik kültürünün eğitim ve saha entegrasyonu ile sağlanabileceği düşünüldüğünde konu ile ilgili daha fazla araştırma yapılması gerektiği öngörülmekte ve çalışmamızın ileride yapılacak olan araştırmalar ve düzeltici faaliyetler için kanıt oluşturabilecek nitelikte olduğu düşünülmektedir.

Makale detayları

THE IMPACT OF QUALITY STANDARDS IN HEALTH TRAINING ON THE INTERN PHYSICIANS' KNOWLEDGE OF IDENTIFYING AND VERIFYING PATIENT IDENTITY

Yazarlar:

Tuğçe Çamlıca | Vildan Kaya | Gülşah Kılınç | Didem Eker | Filiz Alkaya Solmaz | Mukadder İnci Başer Kolcu | Giray Kolcu | Sabriye Ercan | Rasih Yazkan

Yayıncı:

Hacettepe University

Ana Başlıklar:

Hasta Güvenliği | Sağlık Kurumları Yönetimi | Sağlık Yönetimi | Kalite Yönetimi

Dergi:

Hacettepe Sağlık İdaresi Dergisi Vol.27 Issue 2, pp.225-236

Belge Tipi:

Makale

Yayın Tarihi:

6/2024

Belge Dili:

Türkçe

Document ID (Org No.):

2001321132

pISSN:

2148-9041

Education

internship

quality assessment

quality improvement

healthcareEğitim

intörnlük

kalite değerlendirmesi

kalite iyileşmesi

sağlık hizmeti

Sayı

Makale detayları

Yazarlar: Tuğçe Çamlıca | Vildan Kaya | Gülşah Kılınç | Didem Eker | Filiz Alkaya Solmaz | Mukadder İnci Başer Kolcu | Giray Kolcu | Sabriye Ercan | Rasih Yazkan

Yayıncı: Hacettepe University

Ana Başlıklar: Hasta Güvenliği | Sağlık Kurumları Yönetimi | Sağlık Yönetimi | Kalite Yönetimi

Dergi: Hacettepe Sağlık İdaresi Dergisi Vol.27 Issue 2, pp.225-236

Belge Tipi: Makale

Yayın Tarihi: 6/2024

Belge Dili: Türkçe

Document ID (Org No.): 2001321132

pISSN: 2148-9041

Sayı

Yazarlar:

Tuğçe Çamlıca | Vildan Kaya | Gülşah Kılınç | Didem Eker | Filiz Alkaya Solmaz | Mukadder İnci Başer Kolcu | Giray Kolcu | Sabriye Ercan | Rasih Yazkan

Yayıncı:

Hacettepe University

Ana Başlıklar:

Hasta Güvenliği | Sağlık Kurumları Yönetimi | Sağlık Yönetimi | Kalite Yönetimi

Dergi:

Hacettepe Sağlık İdaresi Dergisi Vol.27 Issue 2, pp.225-236

Belge Tipi:

Makale

Yayın Tarihi:

6/2024

Belge Dili:

Türkçe

Document ID (Org No.):

2001321132

pISSN:

2148-9041