DIŞLANMA VE TÜKENMİŞLİK SARMALINDA ÖRGÜT TEMELLİ ÖZ SAYGI: HİZMET SEKTÖRÜNDE BİR ARAŞTIRMA

Mehmet Ali TÜRKMENOĞLU

Makale detayları

DIŞLANMA VE TÜKENMİŞLİK SARMALINDA ÖRGÜT TEMELLİ ÖZ SAYGI: HİZMET SEKTÖRÜNDE BİR ARAŞTIRMA

Yazarlar:

Mehmet Ali TÜRKMENOĞLU

Yayıncı:

Süleyman Demirel University

Ana Başlıklar:

Yönetim

Dergi:

Süleyman Demirel University Visionary Journal 2020 Vol.11 Issue Ek, pp.50-64

Belge Tipi:

Makale

Yayın Tarihi:

12/2020

Belge Dili:

Türkçe

Document ID (Org No.):

2000598135

Sıklık:

Üç Aylık

eISSN:

1308-9552

Özet:

 


Ostracism and burnout that affect organizations and individuals are detrimental behaviors which have been preoccupying the minds of researchers and professionals. In recent years, scholars and researchers have been trying to understand the causes and effects of these troubling behaviors. The study aims to examine the effects of workplace ostracism on burnout and the mediator role of organization-based self-esteem in this effect. A quantitative method is employed to conduct this research with 401 service sector employees in the province of Şanlıurfa. Based on the data analysis with structural equation modelling (SEM), it emerged that workplace ostracism has a positive effect on burnout, and workplace ostracism has a negative effect on organization-based self-esteem. Moreover, while organization-based self-esteem has a negative effect on burnout, it is also shown that self-esteem mediates the relationship between workplace ostracism and burnout. According to the results of the study, forming an inclusive organizational culture, establishing and operating codes of ethics and improving organizational justice are recommended.  The limitations of the study and future research are explained.

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Makale detayları

DIŞLANMA VE TÜKENMİŞLİK SARMALINDA ÖRGÜT TEMELLİ ÖZ SAYGI: HİZMET SEKTÖRÜNDE BİR ARAŞTIRMA

Yazarlar: Mehmet Ali TÜRKMENOĞLU

Yayıncı: Süleyman Demirel University

Ana Başlıklar: Yönetim

Dergi: Süleyman Demirel University Visionary Journal 2020 Vol.11 Issue Ek, pp.50-64

Belge Tipi: Makale

Yayın Tarihi: 12/2020

Belge Dili: Türkçe

Document ID (Org No.): 2000598135

Sıklık: Üç Aylık

eISSN: 1308-9552

Sayı

Yazarlar:

Mehmet Ali TÜRKMENOĞLU

Yayıncı:

Süleyman Demirel University

Ana Başlıklar:

Yönetim

Dergi:

Süleyman Demirel University Visionary Journal 2020 Vol.11 Issue Ek, pp.50-64

Belge Tipi:

Makale

Yayın Tarihi:

12/2020

Belge Dili:

Türkçe

Document ID (Org No.):

2000598135

Sıklık:

Üç Aylık

eISSN:

1308-9552