THE MEDIATION ROLE OF PHYSICIAN LOYALTY IN THE RELATIONSHIP BETWEEN HEALTH COMMUNICATION PROBLEMS AND HEALTH CARE SYSTEM DISTRUST

Selman Kızılkaya

Makale detayları

THE MEDIATION ROLE OF PHYSICIAN LOYALTY IN THE RELATIONSHIP BETWEEN HEALTH COMMUNICATION PROBLEMS AND HEALTH CARE SYSTEM DISTRUST

Yazarlar:

Selman Kızılkaya

Yayıncı:

Bingol University

Ana Başlıklar:

İletişim Sistemleri

Dergi:

Bingöl Üniversitesi Sosyal Bilimler Enstitüsü Dergisi Issue 26, pp.293-302

Belge Tipi:

Makale

Yayın Tarihi:

10/2023

Belge Dili:

Türkçe

Document ID (Org No.):

2001302688

pISSN:

1309-6672

Anahtar kelimeler:

Özet:

 In the health system, which consists of a complex structure, patients, physicians and all other health professionals have close relationships with each other. If this relationship is maintained in a healthy way, physician loyalty will increase. Otherwise, communication problems and health care system distrust will arise. The aim of this study is to determine the mediating role of physician loyalty in the relationship between health communication problems and health care system distrust. In this context, the survey method, one of the data collection techniques, was used. The questionnaires were applied to a total of 629 people over the age of 18 in Turkey. In the study, it was determined that health communication problems negatively affect physician loyalty. In addition, it was concluded that there was a positive relationship between health communication problems and health care system distrust. Finally, it was seen that the mediating role of physician loyalty is significant in the relationship between health communication problems and health care system distrust.

 In the health system, which consists of a complex structure, patients, physicians and all other health professionals have close relationships with each other. If this relationship is maintained in a healthy way, physician loyalty will increase. Otherwise, communication problems and health care system distrust will arise. The aim of this study is to determine the mediating role of physician loyalty in the relationship between health communication problems and health care system distrust. In this context, the survey method, one of the data collection techniques, was used. The questionnaires were applied to a total of 629 people over the age of 18 in Turkey. In the study, it was determined that health communication problems negatively affect physician loyalty. In addition, it was concluded that there was a positive relationship between health communication problems and health care system distrust. Finally, it was seen that the mediating role of physician loyalty is significant in the relationship between health communication problems and health care system distrust.

 In the health system, which consists of a complex structure, patients, physicians and all other health professionals have close relationships with each other. If this relationship is maintained in a healthy way, physician loyalty will increase. Otherwise, communication problems and health care system distrust will arise. The aim of this study is to determine the mediating role of physician loyalty in the relationship between health communication problems and health care system distrust. In this context, the survey method, one of the data collection techniques, was used. The questionnaires were applied to a total of 629 people over the age of 18 in Turkey. In the study, it was determined that health communication problems negatively affect physician loyalty. In addition, it was concluded that there was a positive relationship between health communication problems and health care system distrust. Finally, it was seen that the mediating role of physician loyalty is significant in the relationship between health communication problems and health care system distrust.

 Kompleks bir yapıdan oluşan sağlık sisteminde, hasta, hekim ve diğer tüm sağlık çalışanlarının birbirleri ile yakın ilişkisi bulunmaktadır. Bu ilişkinin sağlıklı bir şekilde sürdürülmesi durumunda hekime bağlılık artış gösterecektir. Aksi durumda, yaşanacak iletişim sorunları ile sağlık sistemine güvensizlik ortaya çıkacaktır. Bu araştırmanın amacı, sağlık iletişimi sorunları ile sağlık sistemlerine güvensizlik arasındaki ilişkide hekime bağlılığın aracılık rolünün tespit edilmesidir. Bu kapsamda, veri toplama tekniklerinden anket yöntemi kullanılmıştır. Anketler, Türkiyede 18 yaş üstünde olan toplam 629 kişiye uygulanmıştır. Çalışmada, sağlık iletişimi sorunlarının hekime bağlılığı negatif yönde etkilediği saptanmıştır. Bunun yanında, sağlık iletişimi sorunları ile sağlık sistemlerine güvensizlik arasında pozitif bir ilişki olduğu sonucuna ulaşılmıştır. Son olarak, sağlık iletişimi sorunlarının sağlık sistemlerine güvensizlik ile olan ilişkisinde hekime bağlılığın aracılık rolünün anlamlı olduğu görülmüştür.

Makale detayları

THE MEDIATION ROLE OF PHYSICIAN LOYALTY IN THE RELATIONSHIP BETWEEN HEALTH COMMUNICATION PROBLEMS AND HEALTH CARE SYSTEM DISTRUST

Yazarlar:

Selman Kızılkaya

Yayıncı:

Bingol University

Ana Başlıklar:

İletişim Sistemleri

Dergi:

Bingöl Üniversitesi Sosyal Bilimler Enstitüsü Dergisi Issue 26, pp.293-302

Belge Tipi:

Makale

Yayın Tarihi:

10/2023

Belge Dili:

Türkçe

Document ID (Org No.):

2001302688

pISSN:

1309-6672

Physician Loyalty

Health Communication

Health Care System DistrustHekime Bağlılık

Sağlık İletişimi

Sağlık Sistemlerine Güvensizlik

Sayı

Makale detayları

THE MEDIATION ROLE OF PHYSICIAN LOYALTY IN THE RELATIONSHIP BETWEEN HEALTH COMMUNICATION PROBLEMS AND HEALTH CARE SYSTEM DISTRUST

Yazarlar: Selman Kızılkaya

Yayıncı: Bingol University

Ana Başlıklar: İletişim Sistemleri

Dergi: Bingöl Üniversitesi Sosyal Bilimler Enstitüsü Dergisi Issue 26, pp.293-302

Belge Tipi: Makale

Yayın Tarihi: 10/2023

Belge Dili: Türkçe

Document ID (Org No.): 2001302688

pISSN: 1309-6672

Physician Loyalty

Health Communication

Health Care System DistrustHekime Bağlılık

Sağlık İletişimi

Sağlık Sistemlerine Güvensizlik

Sayı

Yazarlar:

Selman Kızılkaya

Yayıncı:

Bingol University

Ana Başlıklar:

İletişim Sistemleri

Dergi:

Bingöl Üniversitesi Sosyal Bilimler Enstitüsü Dergisi Issue 26, pp.293-302

Belge Tipi:

Makale

Yayın Tarihi:

10/2023

Belge Dili:

Türkçe

Document ID (Org No.):

2001302688

pISSN:

1309-6672