The Effect of Work Engagement on Emotional Labor: A Study on Teachers

Tuğçe Şimşek; Osman Benk

Makale detayları

The Effect of Work Engagement on Emotional Labor: A Study on Teachers

Yazarlar:

Tuğçe Şimşek | Osman Benk

Yayıncı:

Bandirma Onyedi Eylul University

Dergi:

Yönetim ve Ekonomi Araştırmaları Dergisi Vol.21 Issue 4, pp.1-16

Belge Tipi:

Makale

Yayın Tarihi:

1/2024

Belge Dili:

İngilizce

Document ID (Org No.):

2001306643

pISSN:

2148-029X

Anahtar kelimeler:

Özet:

 Teachers are extremely valuable and sacred employees in terms of cultivating the precious works of all generations. It is considered as a pre-acceptance that teachers, who face many problems such as basic wages, work-family conflict, health problems and being appointed to civil service, are engaged about work throughout their careers. While feeling this engagement, how they come into contact with the concept of emotional labor is the focus of the research. In other words, do teachers reflect their feelings as they are despite problems, or do they behave as they should? In this context, the relevant research was applied to 192 teachers working in Trabzon in the period of June-July 2022 using the snowball sampling method and the data were collected by face-to-face survey technique. The data were interpreted within the framework of correlation and regression analyzes with the SPSS program. According to the obtained correlation analysis results; there is a significant and positive relationship r0.441, p0.01 between work engagement and emotional labor. Natural emotions, one of the sub-dimensions of emotional labor, have a stronger relationship with work engagement r0.339, p0.01 compared to surface acting and deep acting; absorption, one of the sub-dimensions of work engagement, was found to have a stronger relationship r0.446, p0.01 with emotional labor compared to vigor and dedication. On the other hand, it was observed that the strongest relationship between the sub-dimensions of the two variables was between dedication and deep acting r0.443, p0.01. According to the obtained regression analysis findings; it has been concluded that work engagement has a positive and significant effect on emotional labor β0.441; p0.001 and work engagement has the power to explain a 19 change in emotional labor. As a result, it is thought that the research contributes to teachers, school management and organizational behavior literature.

 Teachers are extremely valuable and sacred employees in terms of cultivating the precious works of all generations. It is considered as a pre-acceptance that teachers, who face many problems such as basic wages, work-family conflict, health problems and being appointed to civil service, are engaged about work throughout their careers. While feeling this engagement, how they come into contact with the concept of emotional labor is the focus of the research. In other words, do teachers reflect their feelings as they are despite problems, or do they behave as they should? In this context, the relevant research was applied to 192 teachers working in Trabzon in the period of June-July 2022 using the snowball sampling method and the data were collected by face-to-face survey technique. The data were interpreted within the framework of correlation and regression analyzes with the SPSS program. According to the obtained correlation analysis results; there is a significant and positive relationship r0.441, p0.01 between work engagement and emotional labor. Natural emotions, one of the sub-dimensions of emotional labor, have a stronger relationship with work engagement r0.339, p0.01 compared to surface acting and deep acting; absorption, one of the sub-dimensions of work engagement, was found to have a stronger relationship r0.446, p0.01 with emotional labor compared to vigor and dedication. On the other hand, it was observed that the strongest relationship between the sub-dimensions of the two variables was between dedication and deep acting r0.443, p0.01. According to the obtained regression analysis findings; it has been concluded that work engagement has a positive and significant effect on emotional labor β0.441; p0.001 and work engagement has the power to explain a 19 change in emotional labor. As a result, it is thought that the research contributes to teachers, school management and organizational behavior literature.

 Teachers are extremely valuable and sacred employees in terms of cultivating the precious works of all generations. It is considered as a pre-acceptance that teachers, who face many problems such as basic wages, work-family conflict, health problems and being appointed to civil service, are engaged about work throughout their careers. While feeling this engagement, how they come into contact with the concept of emotional labor is the focus of the research. In other words, do teachers reflect their feelings as they are despite problems, or do they behave as they should? In this context, the relevant research was applied to 192 teachers working in Trabzon in the period of June-July 2022 using the snowball sampling method and the data were collected by face-to-face survey technique. The data were interpreted within the framework of correlation and regression analyzes with the SPSS program. According to the obtained correlation analysis results; there is a significant and positive relationship r0.441, p0.01 between work engagement and emotional labor. Natural emotions, one of the sub-dimensions of emotional labor, have a stronger relationship with work engagement r0.339, p0.01 compared to surface acting and deep acting; absorption, one of the sub-dimensions of work engagement, was found to have a stronger relationship r0.446, p0.01 with emotional labor compared to vigor and dedication. On the other hand, it was observed that the strongest relationship between the sub-dimensions of the two variables was between dedication and deep acting r0.443, p0.01. According to the obtained regression analysis findings; it has been concluded that work engagement has a positive and significant effect on emotional labor β0.441; p0.001 and work engagement has the power to explain a 19 change in emotional labor. As a result, it is thought that the research contributes to teachers, school management and organizational behavior literature.

 Teachers are extremely valuable and sacred employees in terms of cultivating the precious works of all generations. It is considered as a pre-acceptance that teachers, who face many problems such as basic wages, work-family conflict, health problems and being appointed to civil service, are engaged about work throughout their careers. While feeling this engagement, how they come into contact with the concept of emotional labor is the focus of the research. In other words, do teachers reflect their feelings as they are despite problems, or do they behave as they should? In this context, the relevant research was applied to 192 teachers working in Trabzon in the period of June-July 2022 using the snowball sampling method and the data were collected by face-to-face survey technique. The data were interpreted within the framework of correlation and regression analyzes with the SPSS program. According to the obtained correlation analysis results; there is a significant and positive relationship r0.441, p0.01 between work engagement and emotional labor. Natural emotions, one of the sub-dimensions of emotional labor, have a stronger relationship with work engagement r0.339, p0.01 compared to surface acting and deep acting; absorption, one of the sub-dimensions of work engagement, was found to have a stronger relationship r0.446, p0.01 with emotional labor compared to vigor and dedication. On the other hand, it was observed that the strongest relationship between the sub-dimensions of the two variables was between dedication and deep acting r0.443, p0.01. According to the obtained regression analysis findings; it has been concluded that work engagement has a positive and significant effect on emotional labor β0.441; p0.001 and work engagement has the power to explain a 19 change in emotional labor. As a result, it is thought that the research contributes to teachers, school management and organizational behavior literature.

Makale detayları

The Effect of Work Engagement on Emotional Labor: A Study on Teachers

Yazarlar: Tuğçe Şimşek | Osman Benk

Yayıncı: Bandirma Onyedi Eylul University

Dergi: Yönetim ve Ekonomi Araştırmaları Dergisi Vol.21 Issue 4, pp.1-16

Belge Tipi: Makale

Yayın Tarihi: 1/2024

Belge Dili: İngilizce

Document ID (Org No.): 2001306643

pISSN: 2148-029X

Work Engagement

Emotional Labor

Teachers

Sayı

Yazarlar:

Tuğçe Şimşek | Osman Benk

Yayıncı:

Bandirma Onyedi Eylul University

Dergi:

Yönetim ve Ekonomi Araştırmaları Dergisi Vol.21 Issue 4, pp.1-16

Belge Tipi:

Makale

Yayın Tarihi:

1/2024

Belge Dili:

İngilizce

Document ID (Org No.):

2001306643

pISSN:

2148-029X