The Mediating Role of Citizenship Fatigue in The Effect of Job Stress on Burnout: A Research on Private Sports Center Employees

Muhammet Vapur; Güven Dere

Makale detayları

The Mediating Role of Citizenship Fatigue in The Effect of Job Stress on Burnout: A Research on Private Sports Center Employees

Yazarlar:

Muhammet Vapur | Güven Dere

Yayıncı:

Selcuk University

Ana Başlıklar:

Spor Faaliyetleri Yönetimi

Dergi:

Türk Spor ve Egzersiz Dergisi Vol.27 Issue 1, pp.47-64

Belge Tipi:

Makale

Yayın Tarihi:

4/2025

Belge Dili:

İngilizce

Document ID (Org No.):

2001346514

pISSN:

2147-5652

Anahtar kelimeler:

Özet:

 This study aims to investigate the mediating role of citizenship fatigue in the effect of job stress on burnout. Employees of private sports centers operating in Istanbul constituted the sample of this study. The sample size was determined as n384. 171 women and 215 men participated in the research voluntarily. The study used the survey technique, which is among the quantitative data collection methods. The survey consists of four parts: personal information form, job stress scale, citizenship fatigue scale, and Copenhagen burnout inventory. Analyzes were conducted using SPSS Statistical Package for Social Science and Process Makro 4.2 plug-in. As a result of the research, Citizenship Fatigue; has a partial mediator role in the relationship between job stress and personal burnout, it has a full mediating role in the relationship between job stress and job-related burnout, it was found to have a partial mediator role in the relationship between job stress and customer-related burnout. It is considered that future longitudinal studies can better explain the changes that occur in these relationships over time. Additionally, research in different sectors and cultures can increase the generalizability of the findings. It has been determined that managers and human resources professionals must develop various strategies to reduce employees burnout levels and address the factors that create job stress and citizenship fatigue together.

 This study aims to investigate the mediating role of citizenship fatigue in the effect of job stress on burnout. Employees of private sports centers operating in Istanbul constituted the sample of this study. The sample size was determined as n384. 171 women and 215 men participated in the research voluntarily. The study used the survey technique, which is among the quantitative data collection methods. The survey consists of four parts: personal information form, job stress scale, citizenship fatigue scale, and Copenhagen burnout inventory. Analyzes were conducted using SPSS Statistical Package for Social Science and Process Makro 4.2 plug-in. As a result of the research, Citizenship Fatigue; has a partial mediator role in the relationship between job stress and personal burnout, it has a full mediating role in the relationship between job stress and job-related burnout, it was found to have a partial mediator role in the relationship between job stress and customer-related burnout. It is considered that future longitudinal studies can better explain the changes that occur in these relationships over time. Additionally, research in different sectors and cultures can increase the generalizability of the findings. It has been determined that managers and human resources professionals must develop various strategies to reduce employees burnout levels and address the factors that create job stress and citizenship fatigue together.

 This study aims to investigate the mediating role of citizenship fatigue in the effect of job stress on burnout. Employees of private sports centers operating in Istanbul constituted the sample of this study. The sample size was determined as n384. 171 women and 215 men participated in the research voluntarily. The study used the survey technique, which is among the quantitative data collection methods. The survey consists of four parts: personal information form, job stress scale, citizenship fatigue scale, and Copenhagen burnout inventory. Analyzes were conducted using SPSS Statistical Package for Social Science and Process Makro 4.2 plug-in. As a result of the research, Citizenship Fatigue; has a partial mediator role in the relationship between job stress and personal burnout, it has a full mediating role in the relationship between job stress and job-related burnout, it was found to have a partial mediator role in the relationship between job stress and customer-related burnout. It is considered that future longitudinal studies can better explain the changes that occur in these relationships over time. Additionally, research in different sectors and cultures can increase the generalizability of the findings. It has been determined that managers and human resources professionals must develop various strategies to reduce employees burnout levels and address the factors that create job stress and citizenship fatigue together.

 This study aims to investigate the mediating role of citizenship fatigue in the effect of job stress on burnout. Employees of private sports centers operating in Istanbul constituted the sample of this study. The sample size was determined as n384. 171 women and 215 men participated in the research voluntarily. The study used the survey technique, which is among the quantitative data collection methods. The survey consists of four parts: personal information form, job stress scale, citizenship fatigue scale, and Copenhagen burnout inventory. Analyzes were conducted using SPSS Statistical Package for Social Science and Process Makro 4.2 plug-in. As a result of the research, Citizenship Fatigue; has a partial mediator role in the relationship between job stress and personal burnout, it has a full mediating role in the relationship between job stress and job-related burnout, it was found to have a partial mediator role in the relationship between job stress and customer-related burnout. It is considered that future longitudinal studies can better explain the changes that occur in these relationships over time. Additionally, research in different sectors and cultures can increase the generalizability of the findings. It has been determined that managers and human resources professionals must develop various strategies to reduce employees burnout levels and address the factors that create job stress and citizenship fatigue together.

Makale detayları

The Mediating Role of Citizenship Fatigue in The Effect of Job Stress on Burnout: A Research on Private Sports Center Employees

Yazarlar:

Muhammet Vapur | Güven Dere

Yayıncı:

Selcuk University

Ana Başlıklar:

Spor Faaliyetleri Yönetimi

Dergi:

Türk Spor ve Egzersiz Dergisi Vol.27 Issue 1, pp.47-64

Belge Tipi:

Makale

Yayın Tarihi:

4/2025

Belge Dili:

İngilizce

Document ID (Org No.):

2001346514

pISSN:

2147-5652

Citizenship Fatigue

Job stress

Burnout

Management

Sayı

Makale detayları

The Mediating Role of Citizenship Fatigue in The Effect of Job Stress on Burnout: A Research on Private Sports Center Employees

Yazarlar: Muhammet Vapur | Güven Dere

Yayıncı: Selcuk University

Ana Başlıklar: Spor Faaliyetleri Yönetimi

Dergi: Türk Spor ve Egzersiz Dergisi Vol.27 Issue 1, pp.47-64

Belge Tipi: Makale

Yayın Tarihi: 4/2025

Belge Dili: İngilizce

Document ID (Org No.): 2001346514

pISSN: 2147-5652

Citizenship Fatigue

Job stress

Burnout

Management

Sayı

Yazarlar:

Muhammet Vapur | Güven Dere

Yayıncı:

Selcuk University

Ana Başlıklar:

Spor Faaliyetleri Yönetimi

Dergi:

Türk Spor ve Egzersiz Dergisi Vol.27 Issue 1, pp.47-64

Belge Tipi:

Makale

Yayın Tarihi:

4/2025

Belge Dili:

İngilizce

Document ID (Org No.):

2001346514

pISSN:

2147-5652