A Study on Workplace Incivility, Employee Productivity And Organizational Commitment: The Case of Health Workers

Ramazan Kıraç

Makale detayları

A Study on Workplace Incivility, Employee Productivity And Organizational Commitment: The Case of Health Workers

Yazarlar:

Ramazan Kıraç

Yayıncı:

Mustafa Süleyman ÖZCAN

Ana Başlıklar:

Politika ve Yönetim (Diğer) | Strateji | Yönetim ve Örgütsel Davranış (Diğer)

Dergi:

İnsan ve Toplum Bilimleri Araştırmaları Dergisi Vol.13 Issue 3, pp.1806-1823

Belge Tipi:

Makale

Yayın Tarihi:

9/2024

Belge Dili:

Türkçe

Document ID (Org No.):

2001328101

pISSN:

2147-1185

Anahtar kelimeler:

Özet:

 In this study, the effects of workplace incivility on employee productivity and organizational commitment in healthcare workers were examined. The data of this study, which was conducted using quantitative research design, were obtained from Kahramanmaraş Sütçü İmam University Health Practice and Research Hospital. Convenience sampling method was used in the study and 300 healthcare professionals were reached. The data obtained using the questionnaire technique were analyzed using a statistical program. Workplace Incivility Scale consisting of 7 items, Employee Productivity Scale consisting of 4 items and Organizational Commitment Scale consisting of 15 items were used in the study. The Cronbach Alpha values of the scales are 0.918, 0.739 and 0.841 respectively. Descriptive statistics, correlation analysis, path analysis and regression analysis were performed in line with the data obtained. Of those included in the study, 68.3 were female and 55.7 were between the ages of 25 and 34. Among the healthcare professionals, 14.3 were doctors, 27 were nurse-midwives, 22 were medical secretaries, 1.3 were administrative staff and 35.3 were other healthcare professionals. 63 of the participants have been working in the profession for 5 or more years, and 49.7 of them have been working in the hospital where the research was conducted for 5 or more years. Workplace incivility was found to have a negative effect on employee productivity and organizational commitment. As a result of the research, it was determined that there is a relationship between workplace incivility and employee productivity and organizational commitment. It has been observed that workplace incivility negatively affects employee productivity and organizational commitment.

 In this study, the effects of workplace incivility on employee productivity and organizational commitment in healthcare workers were examined. The data of this study, which was conducted using quantitative research design, were obtained from Kahramanmaraş Sütçü İmam University Health Practice and Research Hospital. Convenience sampling method was used in the study and 300 healthcare professionals were reached. The data obtained using the questionnaire technique were analyzed using a statistical program. Workplace Incivility Scale consisting of 7 items, Employee Productivity Scale consisting of 4 items and Organizational Commitment Scale consisting of 15 items were used in the study. The Cronbach Alpha values of the scales are 0.918, 0.739 and 0.841 respectively. Descriptive statistics, correlation analysis, path analysis and regression analysis were performed in line with the data obtained. Of those included in the study, 68.3 were female and 55.7 were between the ages of 25 and 34. Among the healthcare professionals, 14.3 were doctors, 27 were nurse-midwives, 22 were medical secretaries, 1.3 were administrative staff and 35.3 were other healthcare professionals. 63 of the participants have been working in the profession for 5 or more years, and 49.7 of them have been working in the hospital where the research was conducted for 5 or more years. Workplace incivility was found to have a negative effect on employee productivity and organizational commitment. As a result of the research, it was determined that there is a relationship between workplace incivility and employee productivity and organizational commitment. It has been observed that workplace incivility negatively affects employee productivity and organizational commitment.

 In this study, the effects of workplace incivility on employee productivity and organizational commitment in healthcare workers were examined. The data of this study, which was conducted using quantitative research design, were obtained from Kahramanmaraş Sütçü İmam University Health Practice and Research Hospital. Convenience sampling method was used in the study and 300 healthcare professionals were reached. The data obtained using the questionnaire technique were analyzed using a statistical program. Workplace Incivility Scale consisting of 7 items, Employee Productivity Scale consisting of 4 items and Organizational Commitment Scale consisting of 15 items were used in the study. The Cronbach Alpha values of the scales are 0.918, 0.739 and 0.841 respectively. Descriptive statistics, correlation analysis, path analysis and regression analysis were performed in line with the data obtained. Of those included in the study, 68.3 were female and 55.7 were between the ages of 25 and 34. Among the healthcare professionals, 14.3 were doctors, 27 were nurse-midwives, 22 were medical secretaries, 1.3 were administrative staff and 35.3 were other healthcare professionals. 63 of the participants have been working in the profession for 5 or more years, and 49.7 of them have been working in the hospital where the research was conducted for 5 or more years. Workplace incivility was found to have a negative effect on employee productivity and organizational commitment. As a result of the research, it was determined that there is a relationship between workplace incivility and employee productivity and organizational commitment. It has been observed that workplace incivility negatively affects employee productivity and organizational commitment.

 Bu araştırmada, sağlık çalışanlarında gözlemlenen işyeri nezaketsizliğinin çalışan verimliliğine ve örgütsel bağlılığa etkisi incelenmiştir. Nicel araştırma deseni kullanılarak yapılan bu araştırmanın verileri, Kahramanmaraş Sütçü İmam Üniversitesi Sağlık Uygulama ve Araştırma Hastanesinden elde edilmiştir. Çalışmada kolayda örneklem yöntemi kullanılmış olup 300 sağlık çalışanına ulaşılmıştır. Anket tekniği kullanılarak elde edilen istatistik programı kullanılarak analiz edilmiştir. Çalışmada 7 madden oluşan İşyeri Nezaketsizliği Ölçeği 4 madden oluşan Çalışan Verimliliği Ölçeği ve 15 madden oluşan Örgütsel Bağlılık Ölçeği kullanılmıştır. Ölçeklerin sırasıyla Cronbach Alpha değerleri 0,918, 0,739 ve 0,841dir. Elde edilen veriler doğrultusunda tanımlayıcı istatistikler, korelasyon analizi, path analizi ve regresyon analizi yapılmıştır. Araştırmaya dâhil olanların  68,3ü kadın ve 55,7si 25 ve 34 yaş aralığındadır. Sağlık çalışanlarından 14,3ü doktor, 27si hemşire-ebe, 22si tıbbi sekreter, 1,3ü idari personel ve 35,3ü diğer sağlık personelidir. Katılımcıların  63ü 5 ve üzeri yıl meslekte çalışmakta olup,  49,7si 5 ve üzeri yıl araştırma yapılan hastanede çalışmakta olduğunu belirmiştir. İşyeri nezaketsizliğinin çalışan verimliliği ve örgütsel bağlılık üzerinde negatif bir etkisinin olduğu tespit edilmiştir. Araştırma sonucunda, işyeri nezaketsizliği ile çalışan verimliliği ve örgütsel bağlılık arasında ilişki olduğu tespit edilmiştir. İşyeri nezaketsizliğinin çalışan verimliliğini ve örgütsel bağlılığı negatif yönde etkilediği gözlemlenmiştir.

Makale detayları

A Study on Workplace Incivility, Employee Productivity And Organizational Commitment: The Case of Health Workers

Yazarlar:

Ramazan Kıraç

Yayıncı:

Mustafa Süleyman ÖZCAN

Ana Başlıklar:

Politika ve Yönetim (Diğer) | Strateji | Yönetim ve Örgütsel Davranış (Diğer)

Dergi:

İnsan ve Toplum Bilimleri Araştırmaları Dergisi Vol.13 Issue 3, pp.1806-1823

Belge Tipi:

Makale

Yayın Tarihi:

9/2024

Belge Dili:

Türkçe

Document ID (Org No.):

2001328101

pISSN:

2147-1185

Workplace Incivility

Employee Productivity

Organizational Commitment

Healthcare Workers

Behavior.Anahtar İşyeri Nezaketsizliği

Çalışan Verimliliği

Örgütsel Bağlılık

Sağlık Çalışanları

Davranış.

Sayı

Makale detayları

Yazarlar: Ramazan Kıraç

Yayıncı: Mustafa Süleyman ÖZCAN

Ana Başlıklar: Politika ve Yönetim (Diğer) | Strateji | Yönetim ve Örgütsel Davranış (Diğer)

Dergi: İnsan ve Toplum Bilimleri Araştırmaları Dergisi Vol.13 Issue 3, pp.1806-1823

Belge Tipi: Makale

Yayın Tarihi: 9/2024

Belge Dili: Türkçe

Document ID (Org No.): 2001328101

pISSN: 2147-1185

Sayı

Yazarlar:

Ramazan Kıraç

Yayıncı:

Mustafa Süleyman ÖZCAN

Ana Başlıklar:

Politika ve Yönetim (Diğer) | Strateji | Yönetim ve Örgütsel Davranış (Diğer)

Dergi:

İnsan ve Toplum Bilimleri Araştırmaları Dergisi Vol.13 Issue 3, pp.1806-1823

Belge Tipi:

Makale

Yayın Tarihi:

9/2024

Belge Dili:

Türkçe

Document ID (Org No.):

2001328101

pISSN:

2147-1185