Problems and Solution Suggestions Related to Logistics Processes in Cross-Border E-Commerce: Evaluations Towards E-Export in Bursa Province

Mine Sönmezay; Hilal Yıldırır Keser

Makale detayları

Problems and Solution Suggestions Related to Logistics Processes in Cross-Border E-Commerce: Evaluations Towards E-Export in Bursa Province

Yazarlar:

Mine Sönmezay | Hilal Yıldırır Keser

Yayıncı:

Süleyman Demirel University

Ana Başlıklar:

Ulaşım | Lojistik ve Tedarik Zincirleri (Diğer)

Dergi:

Süleyman Demirel Üniversitesi Vizyoner Dergisi Vol.15 Issue 44, pp.1249-1271

Belge Tipi:

Makale

Yayın Tarihi:

11/2024

Belge Dili:

İngilizce

Document ID (Org No.):

2001332068

pISSN:

1308-9552

Anahtar kelimeler:

Özet:

 Rapidly growing e-commerce, due to globalization and the impact of the Covid-19 epidemic, has significantly increased global demand, and cross-border e-commerce has become a frequently mentioned concept. Cross-border e-commerce, which also triggers the development of international trade, has begun to influence the economic policies of countries, especially with its e-export dimension. The most important factor behind the development and success of cross-border e-commerce can be expressed as being its logistics services. E-commerce processes achieve success with the effectiveness of these services. However, as in many countries, problems may occur in logistics processes in Türkiye, which may prevent cross-border e-commerce companies from using their potential. In this context, in the study, firstly, the concepts of e-commerce and cross-border e-commerce are discussed and the concept of e-export is clarified. Then, logistics services in cross-border e-commerce are explained. Finally, a qualitative research is conducted to reveal the logistics problems encountered in cross-border e-commerce, and the findings of in-depth interviews with companies engaged in e-export in Bursa are evaluated.

 Rapidly growing e-commerce, due to globalization and the impact of the Covid-19 epidemic, has significantly increased global demand, and cross-border e-commerce has become a frequently mentioned concept. Cross-border e-commerce, which also triggers the development of international trade, has begun to influence the economic policies of countries, especially with its e-export dimension. The most important factor behind the development and success of cross-border e-commerce can be expressed as being its logistics services. E-commerce processes achieve success with the effectiveness of these services. However, as in many countries, problems may occur in logistics processes in Türkiye, which may prevent cross-border e-commerce companies from using their potential. In this context, in the study, firstly, the concepts of e-commerce and cross-border e-commerce are discussed and the concept of e-export is clarified. Then, logistics services in cross-border e-commerce are explained. Finally, a qualitative research is conducted to reveal the logistics problems encountered in cross-border e-commerce, and the findings of in-depth interviews with companies engaged in e-export in Bursa are evaluated.

 Rapidly growing e-commerce, due to globalization and the impact of the Covid-19 epidemic, has significantly increased global demand, and cross-border e-commerce has become a frequently mentioned concept. Cross-border e-commerce, which also triggers the development of international trade, has begun to influence the economic policies of countries, especially with its e-export dimension. The most important factor behind the development and success of cross-border e-commerce can be expressed as being its logistics services. E-commerce processes achieve success with the effectiveness of these services. However, as in many countries, problems may occur in logistics processes in Türkiye, which may prevent cross-border e-commerce companies from using their potential. In this context, in the study, firstly, the concepts of e-commerce and cross-border e-commerce are discussed and the concept of e-export is clarified. Then, logistics services in cross-border e-commerce are explained. Finally, a qualitative research is conducted to reveal the logistics problems encountered in cross-border e-commerce, and the findings of in-depth interviews with companies engaged in e-export in Bursa are evaluated.

 Küreselleşme ve Covid-19 salgınının etkisiyle hızla büyüyen e-ticaret, küresel talebi önemli ölçüde arttırmış, sınır ötesi e-ticaret sıklıkla bahsedilen bir kavram olmuştur. Uluslararası ticaretin gelişimini de tetikleyen sınır ötesi e-ticaret, özellikle e-ihracat boyutuyla ülkelerin ekonomi politikalarında yeralmaya başlamıştır. Sınırötesi e-ticaretin gelişimi ve başarısının arka planındaki en önemli faktör, lojistik hizmetler olarak ifade edilebilir. E-ticaret süreçleri, lojistik hizmetlerin etkinliği ile başarıya ulaşmaktadır. Ancak, pekçok ülkede olduğu gibi Türkiyede de lojistik süreçlerde sorunlar yaşanabilmekte, bu durum sınırötesi e-ticaret yapan firmaların potansiyellerini kullanmalarını engelleyebilmektedir. Bu kapsamda çalışmada öncelikle e-ticaret ve sınırötesi e-ticaret kavramları ele alınmış ve e-ihracat kavramına açıklık getirilmiştir. Ardından sınırötesi e-ticarette lojistik hizmetler açıklanmıştır. Son olarak, sınırötesi e-ticarette karşılaşılan lojistik sorunların ortaya konulmasına yönelik bir nitel araştırma yapılarak, Bursa ilinde e-ihracat yapan firmalar ile derinlemesine görüşme bulguları değerlendirilmiştir.

Makale detayları

Problems and Solution Suggestions Related to Logistics Processes in Cross-Border E-Commerce: Evaluations Towards E-Export in Bursa Province

Yazarlar:

Mine Sönmezay | Hilal Yıldırır Keser

Yayıncı:

Süleyman Demirel University

Ana Başlıklar:

Ulaşım | Lojistik ve Tedarik Zincirleri (Diğer)

Dergi:

Süleyman Demirel Üniversitesi Vizyoner Dergisi Vol.15 Issue 44, pp.1249-1271

Belge Tipi:

Makale

Yayın Tarihi:

11/2024

Belge Dili:

İngilizce

Document ID (Org No.):

2001332068

pISSN:

1308-9552

E-Commerce

Cross-Border E-Commerce

E-Export

E-Commerce LogisticsE-Ticaret

Sınırötesi E-Ticaret

E-İhracat

E-Ticaret Lojistiği

Sayı

Makale detayları

Yazarlar: Mine Sönmezay | Hilal Yıldırır Keser

Yayıncı: Süleyman Demirel University

Ana Başlıklar: Ulaşım | Lojistik ve Tedarik Zincirleri (Diğer)

Dergi: Süleyman Demirel Üniversitesi Vizyoner Dergisi Vol.15 Issue 44, pp.1249-1271

Belge Tipi: Makale

Yayın Tarihi: 11/2024

Belge Dili: İngilizce

Document ID (Org No.): 2001332068

pISSN: 1308-9552

Sayı

Yazarlar:

Mine Sönmezay | Hilal Yıldırır Keser

Yayıncı:

Süleyman Demirel University

Ana Başlıklar:

Ulaşım | Lojistik ve Tedarik Zincirleri (Diğer)

Dergi:

Süleyman Demirel Üniversitesi Vizyoner Dergisi Vol.15 Issue 44, pp.1249-1271

Belge Tipi:

Makale

Yayın Tarihi:

11/2024

Belge Dili:

İngilizce

Document ID (Org No.):

2001332068

pISSN:

1308-9552