Investigation of Patient Satisfaction Level in Physical Therapy Units: Pilot Study

Mehmet DURAY; Nilüfer ÇETİŞLİ KORKMAZ; Hatice AKÇİN; Dudu ŞİMŞEK

doi:https://doi.org/10.30621/jbachs.996907

Makale detayları

Investigation of Patient Satisfaction Level in Physical Therapy Units: Pilot Study

Yazarlar:

Mehmet DURAY | Nilüfer ÇETİŞLİ KORKMAZ | Hatice AKÇİN | Dudu ŞİMŞEK

Yayıncı:

Dokuz Eylul University

Ana Başlıklar:

Sağlık teşvikleri

Dergi:

Journal of Basic and Clinical Health Sciences 2022 Vol.6 Issue 2, pp.435-443

Belge Tipi:

Makale

Yayın Tarihi:

5/2022

Belge Dili:

İngilizce

Document ID (Org No.):

2000492868

Sıklık:

Üç Yıllık

eISSN:

2564-7288

DOI:

https://doi.org/10.30621/jbachs.996907

Özet:

 

ABSTRACT
Objective: Physiotherapy and rehabilitation (PTR) aims to support patients’ earlier recovery as well as improvement of their independence and quality of life. The higher patient's satisfaction level reflects the higher quality of the health care service. This study planned to determine the factors related to satisfaction levels of the patients treated in PTR units.
Material and Method: The study included 100 individuals who were consulted PTR units. Following the recording of demographics and pain characteristics, Physical Therapy Patient Satisfaction Questionnaire (PTPSQ) and Beck Depression Scale (BDI) evaluated the satisfaction and depression levels, respectively. 
Results: Women had higher satisfaction level. While groups differed significantly in terms of their occupational characteristics (p0.05). Increasing the positive effect of the treatment on pain had a significant effect on the increase in satisfaction level (p=0.000). Those with low BDI scores were significantly to have high levels of satisfaction. BDI had a statistically significant relationship with education level, disease type, presence of other disease and effectiveness of treatment on pain (p<0.05).
Conclusion: Evaluation of gender, occupational status, effectiveness of treatment on pain and depression to determine the patient satisfaction in PTR services is of great importance. The lower level of education, the type of illness and the presence of other disorders should be handled as secondary effective factors. The treatment should be continued with a multidisciplinary team work to ensure patient satisfaction and increase recovery.

Makale detayları

Investigation of Patient Satisfaction Level in Physical Therapy Units: Pilot Study

Yazarlar: Mehmet DURAY | Nilüfer ÇETİŞLİ KORKMAZ | Hatice AKÇİN | Dudu ŞİMŞEK

Yayıncı: Dokuz Eylul University

Ana Başlıklar: Sağlık teşvikleri

Dergi: Journal of Basic and Clinical Health Sciences 2022 Vol.6 Issue 2, pp.435-443

Belge Tipi: Makale

Yayın Tarihi: 5/2022

Belge Dili: İngilizce

Document ID (Org No.): 2000492868

Sıklık: Üç Yıllık

eISSN: 2564-7288

DOI: https://doi.org/10.30621/jbachs.996907

Sayı

Yazarlar:

Mehmet DURAY | Nilüfer ÇETİŞLİ KORKMAZ | Hatice AKÇİN | Dudu ŞİMŞEK

Yayıncı:

Dokuz Eylul University

Ana Başlıklar:

Sağlık teşvikleri

Dergi:

Journal of Basic and Clinical Health Sciences 2022 Vol.6 Issue 2, pp.435-443

Belge Tipi:

Makale

Yayın Tarihi:

5/2022

Belge Dili:

İngilizce

Document ID (Org No.):

2000492868

Sıklık:

Üç Yıllık

eISSN:

2564-7288

DOI:

https://doi.org/10.30621/jbachs.996907