Evaluation of the Challenges of the Turkish Health System by Health Management Students in the Role of Service Recipient

Erman Gedikli

Makale detayları

Evaluation of the Challenges of the Turkish Health System by Health Management Students in the Role of Service Recipient

Yazarlar:

Erman Gedikli

Yayıncı:

Bandirma Onyedi Eylul University

Ana Başlıklar:

Sağlık Yönetimi

Dergi:

Bandırma Onyedi Eylül Üniversitesi Sağlık Bilimleri ve Araştırmaları Dergisi Vol.6 Issue 2, pp.386-395

Belge Tipi:

Makale

Yayın Tarihi:

8/2024

Belge Dili:

Türkçe

Document ID (Org No.):

2001325199

pISSN:

2687-2145

Anahtar kelimeler:

Özet:

 Aim: The purpose of this study is to evaluate the problems of the Turkish healthcare system from the perspective of the service recipient role of two different cohorts of students residing in Istanbul and studying in the health management department of a foundation university. Material and Method: The first cohort of 30 participants from the academic year 2022 - 2023 and the second cohort of 32 participants from the academic year 2023 - 2024 were included in the study. Delphi technique was used to collect and analyse the data. The technique is a systematic gathering of students opinions on the current state of the health care system and areas that could be improved. Results: Results revealed consensus on 30.3 8 items in the first cohort and 40.8 11 items in the second cohort, prompting termination of data collection in the third round for both groups. In the first cohort, the length of appointment times, violence against healthcare professionals, inaccuracy of remuneration policies in private hospitals, inadequacy of information management systems; in the second cohort, unnecessary requests in private hospitals, excessive workload of healthcare personnel, assignment of personnel outside their field, low health literacy were stated. Conclusion: There are significant challenges in the Turkish Health System and that systematic improvements are needed to overcome these challenges, and these are important resources for shaping future policies and practices.

 Aim: The purpose of this study is to evaluate the problems of the Turkish healthcare system from the perspective of the service recipient role of two different cohorts of students residing in Istanbul and studying in the health management department of a foundation university. Material and Method: The first cohort of 30 participants from the academic year 2022 - 2023 and the second cohort of 32 participants from the academic year 2023 - 2024 were included in the study. Delphi technique was used to collect and analyse the data. The technique is a systematic gathering of students opinions on the current state of the health care system and areas that could be improved. Results: Results revealed consensus on 30.3 8 items in the first cohort and 40.8 11 items in the second cohort, prompting termination of data collection in the third round for both groups. In the first cohort, the length of appointment times, violence against healthcare professionals, inaccuracy of remuneration policies in private hospitals, inadequacy of information management systems; in the second cohort, unnecessary requests in private hospitals, excessive workload of healthcare personnel, assignment of personnel outside their field, low health literacy were stated. Conclusion: There are significant challenges in the Turkish Health System and that systematic improvements are needed to overcome these challenges, and these are important resources for shaping future policies and practices.

 Aim: The purpose of this study is to evaluate the problems of the Turkish healthcare system from the perspective of the service recipient role of two different cohorts of students residing in Istanbul and studying in the health management department of a foundation university. Material and Method: The first cohort of 30 participants from the academic year 2022 - 2023 and the second cohort of 32 participants from the academic year 2023 - 2024 were included in the study. Delphi technique was used to collect and analyse the data. The technique is a systematic gathering of students opinions on the current state of the health care system and areas that could be improved. Results: Results revealed consensus on 30.3 8 items in the first cohort and 40.8 11 items in the second cohort, prompting termination of data collection in the third round for both groups. In the first cohort, the length of appointment times, violence against healthcare professionals, inaccuracy of remuneration policies in private hospitals, inadequacy of information management systems; in the second cohort, unnecessary requests in private hospitals, excessive workload of healthcare personnel, assignment of personnel outside their field, low health literacy were stated. Conclusion: There are significant challenges in the Turkish Health System and that systematic improvements are needed to overcome these challenges, and these are important resources for shaping future policies and practices.

 Amaç: Bu çalışmanın amacı İstanbulda ikamet eden ve bir vakıf üniversitesinin sağlık yönetimi bölümü öğrencilerinden oluşturulan iki farklı kohort grubunun hizmet alıcı rolü perspektifinde Türk sağlık sisteminin sorunlarını değerlendirmektir. Gereç ve Yöntem: 2022-2023 akademik yılından 30 katılımcının yer aldığı ilk kohort ve 2023-2024 akademik yılından 32 katılımcının yer aldığı ikinci kohort çalışmaya dahil edilmiştir. Veriler Delphi tekniği kullanılarak toplanmış ve analiz edilmiştir. Bu yöntemle, öğrencilerin görüşleri sistematik bir şekilde toplanarak sağlık sisteminin mevcut durumu ve iyileştirilmesi gereken alanlar belirlenmiştir. Bulgular: Birinci kohort grubunda maddelerin 8 madde 30,3ünden fazlasında; ikinci kohort grubunda ise 11 madde 40,8inde uzlaşma olduğu tespit edilmiştir. Birinci kohort grubunun bulgularında, randevu sürelerinin uzunluğu, sağlık çalışanlarına uygulanan şiddet, özel hastanelerdeki ücretlendirme politikalarının yanlışlığı, bilgi yönetim sistemlerinin yetersizliği; ikinci kohort grubunda ise, özel hastanelerde gereksiz tetkik talepleri, sağlık personelinin aşırı iş yükü ve alanı dışında görevlendirilmesi, sağlık okuryazarlığının düşüklüğü gibi sorunlar belirtilmiştir. Sonuç: Bu çalışma, Türk Sağlık Sisteminde üstesinden gelinmesi için sistematik iyileştirmelere ihtiyaç duyulan önemli zorlukları ortaya koymaktadır ve bunlar gelecekteki politika ve uygulamaların şekillendirilmesi için önemli kaynaklardır.

Makale detayları

Evaluation of the Challenges of the Turkish Health System by Health Management Students in the Role of Service Recipient

Yazarlar:

Erman Gedikli

Yayıncı:

Bandirma Onyedi Eylul University

Ana Başlıklar:

Sağlık Yönetimi

Dergi:

Bandırma Onyedi Eylül Üniversitesi Sağlık Bilimleri ve Araştırmaları Dergisi Vol.6 Issue 2, pp.386-395

Belge Tipi:

Makale

Yayın Tarihi:

8/2024

Belge Dili:

Türkçe

Document ID (Org No.):

2001325199

pISSN:

2687-2145

Turkish Health System

Delphi technique

Health managementTürk sağlık sistemi

Delphi tekniği

Sağlık yönetimi

Sayı

Makale detayları

Evaluation of the Challenges of the Turkish Health System by Health Management Students in the Role of Service Recipient

Yazarlar: Erman Gedikli

Yayıncı: Bandirma Onyedi Eylul University

Ana Başlıklar: Sağlık Yönetimi

Dergi: Bandırma Onyedi Eylül Üniversitesi Sağlık Bilimleri ve Araştırmaları Dergisi Vol.6 Issue 2, pp.386-395

Belge Tipi: Makale

Yayın Tarihi: 8/2024

Belge Dili: Türkçe

Document ID (Org No.): 2001325199

pISSN: 2687-2145

Turkish Health System

Delphi technique

Health managementTürk sağlık sistemi

Delphi tekniği

Sağlık yönetimi

Sayı

Yazarlar:

Erman Gedikli

Yayıncı:

Bandirma Onyedi Eylul University

Ana Başlıklar:

Sağlık Yönetimi

Dergi:

Bandırma Onyedi Eylül Üniversitesi Sağlık Bilimleri ve Araştırmaları Dergisi Vol.6 Issue 2, pp.386-395

Belge Tipi:

Makale

Yayın Tarihi:

8/2024

Belge Dili:

Türkçe

Document ID (Org No.):

2001325199

pISSN:

2687-2145