Stress Experienced By Bank Employees During The Covid – 19 Pandemic Period: A Research On Causes Of Stress And Methods Of Collecting

Ecem Meşe; Güler Tozkoparan

Makale detayları

Stress Experienced By Bank Employees During The Covid – 19 Pandemic Period: A Research On Causes Of Stress And Methods Of Collecting

Yazarlar:

Ecem Meşe | Güler Tozkoparan

Yayıncı:

Dokuz Eylul University

Ana Başlıklar:

İşletme

Dergi:

İzmir Yönetim Dergisi Vol.3 Issue 2, pp.90-103

Belge Tipi:

Makale

Yayın Tarihi:

4/2023

Belge Dili:

Türkçe

Document ID (Org No.):

2001288039

pISSN:

2757-637X

Anahtar kelimeler:

Özet:

 In this research, it is aimed to reveal the causes of the stress experienced by bank employees during the COVID-19 pandemic period and their methods of coping with stress. In this study, the methods of coping with the stress and stress experienced by bank employees due to the problems they encountered during the work process from home and branch were carried out by conducting a qualitative research methods focus group interview. 3 male and 6 female employees of a private bank serving in Izmir province participated in the research. According to the results obtained from the research, it has been understood that bank employees encounter various problems that cause them to experience stress during the periods when they work from home and from the branch, and they use some methods to cope with stress. It has been Deciphered that the bank employees use the methods of seeking social support and dealing with and fighting the problem to cope with the stress caused by these problems.

 In this research, it is aimed to reveal the causes of the stress experienced by bank employees during the COVID-19 pandemic period and their methods of coping with stress. In this study, the methods of coping with the stress and stress experienced by bank employees due to the problems they encountered during the work process from home and branch were carried out by conducting a qualitative research methods focus group interview. 3 male and 6 female employees of a private bank serving in Izmir province participated in the research. According to the results obtained from the research, it has been understood that bank employees encounter various problems that cause them to experience stress during the periods when they work from home and from the branch, and they use some methods to cope with stress. It has been Deciphered that the bank employees use the methods of seeking social support and dealing with and fighting the problem to cope with the stress caused by these problems.

 In this research, it is aimed to reveal the causes of the stress experienced by bank employees during the COVID-19 pandemic period and their methods of coping with stress. In this study, the methods of coping with the stress and stress experienced by bank employees due to the problems they encountered during the work process from home and branch were carried out by conducting a qualitative research methods focus group interview. 3 male and 6 female employees of a private bank serving in Izmir province participated in the research. According to the results obtained from the research, it has been understood that bank employees encounter various problems that cause them to experience stress during the periods when they work from home and from the branch, and they use some methods to cope with stress. It has been Deciphered that the bank employees use the methods of seeking social support and dealing with and fighting the problem to cope with the stress caused by these problems.

 Çalışmada, COVID-19 pandemisi döneminde banka çalışanlarının yaşadıkları stresin nedenlerini ve stresle başa çıkma yöntemlerini ortaya koymak amaçlanmıştır. Bu amaç doğrultusunda, banka çalışanlarının evden ve şubeden çalışma sürecinde karşılaştıkları sorunlardan dolayı yaşadıkları stres ve stresle başa çıkma yöntemleri, nitel araştırma yöntemlerinden odak grup görüşmesi yapılarak incelenmiştir. Araştırmaya İzmir ilinde hizmet veren özel bir bankanın 3 erkek ve 6 kadın çalışanı katılmıştır. Araştırmadan elde edilen sonuçlar doğrultusunda, banka çalışanlarının evden ve şubeden çalıştığı dönemlerde stres yaşamalarına neden olan çeşitli problemlerle karşılaştıkları ve stresle başa çıkmak için bazı yöntemler kullandıkları tespit edilmiştir. Banka çalışanları, bu sorunlardan kaynaklanan stresle başa çıkabilmek için; düzenli nefes egzersizi, meditasyon ve fiziksel egzersiz yapma ile sağlıklı beslenmeye dikkat ettiklerini belirtmişlerdir. Ayrıca bazı çalışanların bu dönemde aile fertleriyle birlikte daha sık vakit geçirmesi de yine stresle başa çıkmalarında yardımcı olmuştur. Ayrıca sosyal destek arama ve sorunla uğraşma ve mücadele yöntemlerini de kullanmışlardır.

Makale detayları

Stress Experienced By Bank Employees During The Covid – 19 Pandemic Period: A Research On Causes Of Stress And Methods Of Collecting

Yazarlar:

Ecem Meşe | Güler Tozkoparan

Yayıncı:

Dokuz Eylul University

Ana Başlıklar:

İşletme

Dergi:

İzmir Yönetim Dergisi Vol.3 Issue 2, pp.90-103

Belge Tipi:

Makale

Yayın Tarihi:

4/2023

Belge Dili:

Türkçe

Document ID (Org No.):

2001288039

pISSN:

2757-637X

COVID-19

Bank

StressCOVID-19

Banka

Stres

Sayı

Makale detayları

Stress Experienced By Bank Employees During The Covid – 19 Pandemic Period: A Research On Causes Of Stress And Methods Of Collecting

Yazarlar: Ecem Meşe | Güler Tozkoparan

Yayıncı: Dokuz Eylul University

Ana Başlıklar: İşletme

Dergi: İzmir Yönetim Dergisi Vol.3 Issue 2, pp.90-103

Belge Tipi: Makale

Yayın Tarihi: 4/2023

Belge Dili: Türkçe

Document ID (Org No.): 2001288039

pISSN: 2757-637X

COVID-19

Bank

StressCOVID-19

Banka

Stres

Sayı

Yazarlar:

Ecem Meşe | Güler Tozkoparan

Yayıncı:

Dokuz Eylul University

Ana Başlıklar:

İşletme

Dergi:

İzmir Yönetim Dergisi Vol.3 Issue 2, pp.90-103

Belge Tipi:

Makale

Yayın Tarihi:

4/2023

Belge Dili:

Türkçe

Document ID (Org No.):

2001288039

pISSN:

2757-637X