Evaluation of knowledge and attitude of pharmacist and  pharmacy technicians on emergency contraception method  in Istanbul, Turkey: A simulated patient study

Mesut Sancar; Betül Okuyan

Makale detayları

Evaluation of knowledge and attitude of pharmacist and pharmacy technicians on emergency contraception method in Istanbul, Turkey: A simulated patient study

Yazarlar:

Mesut Sancar | Betül Okuyan

Yayıncı:

Marmara University

Ana Başlıklar:

Clinical Pharmacy and Pharmacy Practice

Dergi:

Journal of Research in Pharmacy Vol.23 Issue 3, pp.395-402

Belge Tipi:

Makale

Yayın Tarihi:

6/2025

Belge Dili:

İngilizce

Document ID (Org No.):

2001347187

pISSN:

2630-6344

Anahtar kelimeler:

Özet:

 Inappropriate use of drugs may contribute to therapeutic failure. Not only theoretical knowledge of pharmacists but also using this knowledge in counselling play a key role in improving compliance as far as avoiding failure. In terms of emergency contraception pill, this may lead to unwanted pregnancy. The aim of this study is to evaluate knowledge and attitude of pharmacists and pharmacy technicians on emergency contraception pills ECP on face to face talk by using simulated patient method. The study was conducted between March, 2015 and May, 2015 in community pharmacies located in Istanbul, Turkey. The simulated patient SP, mystery shopper, filled in the standardized knowledge and evaluation form right after visiting each pharmacy. Main outcome measure is categorized as feature of pharmacy and consultant, questioning medical record of simulated patient, information of emergency contraception pill usage. In 115 community pharmacies included in the study, 37 32.2 providers were pharmacist and 78 67.8 were pharmacy technicians. There was no statistical difference between pharmacist and pharmacy technicians, neither pharmacists nor pharmacy technicians performance were found high on questioning parameters, such as history of medication usage, chronic disease, history of contraception and menstruation status of SP p0.05, whereas the side effects of the ECP were explained more often by pharmacists in terms of profession comparison and by female consultants in terms of gender comparison p0.05. All these evidences underline the need to improve knowledge on emergency contraception method for both pharmacists and pharmacy technicians.

 Inappropriate use of drugs may contribute to therapeutic failure. Not only theoretical knowledge of pharmacists but also using this knowledge in counselling play a key role in improving compliance as far as avoiding failure. In terms of emergency contraception pill, this may lead to unwanted pregnancy. The aim of this study is to evaluate knowledge and attitude of pharmacists and pharmacy technicians on emergency contraception pills ECP on face to face talk by using simulated patient method. The study was conducted between March, 2015 and May, 2015 in community pharmacies located in Istanbul, Turkey. The simulated patient SP, mystery shopper, filled in the standardized knowledge and evaluation form right after visiting each pharmacy. Main outcome measure is categorized as feature of pharmacy and consultant, questioning medical record of simulated patient, information of emergency contraception pill usage. In 115 community pharmacies included in the study, 37 32.2 providers were pharmacist and 78 67.8 were pharmacy technicians. There was no statistical difference between pharmacist and pharmacy technicians, neither pharmacists nor pharmacy technicians performance were found high on questioning parameters, such as history of medication usage, chronic disease, history of contraception and menstruation status of SP p0.05, whereas the side effects of the ECP were explained more often by pharmacists in terms of profession comparison and by female consultants in terms of gender comparison p0.05. All these evidences underline the need to improve knowledge on emergency contraception method for both pharmacists and pharmacy technicians.

 Inappropriate use of drugs may contribute to therapeutic failure. Not only theoretical knowledge of pharmacists but also using this knowledge in counselling play a key role in improving compliance as far as avoiding failure. In terms of emergency contraception pill, this may lead to unwanted pregnancy. The aim of this study is to evaluate knowledge and attitude of pharmacists and pharmacy technicians on emergency contraception pills ECP on face to face talk by using simulated patient method. The study was conducted between March, 2015 and May, 2015 in community pharmacies located in Istanbul, Turkey. The simulated patient SP, mystery shopper, filled in the standardized knowledge and evaluation form right after visiting each pharmacy. Main outcome measure is categorized as feature of pharmacy and consultant, questioning medical record of simulated patient, information of emergency contraception pill usage. In 115 community pharmacies included in the study, 37 32.2 providers were pharmacist and 78 67.8 were pharmacy technicians. There was no statistical difference between pharmacist and pharmacy technicians, neither pharmacists nor pharmacy technicians performance were found high on questioning parameters, such as history of medication usage, chronic disease, history of contraception and menstruation status of SP p0.05, whereas the side effects of the ECP were explained more often by pharmacists in terms of profession comparison and by female consultants in terms of gender comparison p0.05. All these evidences underline the need to improve knowledge on emergency contraception method for both pharmacists and pharmacy technicians.

 Inappropriate use of drugs may contribute to therapeutic failure. Not only theoretical knowledge of pharmacists but also using this knowledge in counselling play a key role in improving compliance as far as avoiding failure. In terms of emergency contraception pill, this may lead to unwanted pregnancy. The aim of this study is to evaluate knowledge and attitude of pharmacists and pharmacy technicians on emergency contraception pills ECP on face to face talk by using simulated patient method. The study was conducted between March, 2015 and May, 2015 in community pharmacies located in Istanbul, Turkey. The simulated patient SP, mystery shopper, filled in the standardized knowledge and evaluation form right after visiting each pharmacy. Main outcome measure is categorized as feature of pharmacy and consultant, questioning medical record of simulated patient, information of emergency contraception pill usage. In 115 community pharmacies included in the study, 37 32.2 providers were pharmacist and 78 67.8 were pharmacy technicians. There was no statistical difference between pharmacist and pharmacy technicians, neither pharmacists nor pharmacy technicians performance were found high on questioning parameters, such as history of medication usage, chronic disease, history of contraception and menstruation status of SP p0.05, whereas the side effects of the ECP were explained more often by pharmacists in terms of profession comparison and by female consultants in terms of gender comparison p0.05. All these evidences underline the need to improve knowledge on emergency contraception method for both pharmacists and pharmacy technicians.

Makale detayları

Evaluation of knowledge and attitude of pharmacist and pharmacy technicians on emergency contraception method in Istanbul, Turkey: A simulated patient study

Yazarlar:

Mesut Sancar | Betül Okuyan

Yayıncı:

Marmara University

Ana Başlıklar:

Clinical Pharmacy and Pharmacy Practice

Dergi:

Journal of Research in Pharmacy Vol.23 Issue 3, pp.395-402

Belge Tipi:

Makale

Yayın Tarihi:

6/2025

Belge Dili:

İngilizce

Document ID (Org No.):

2001347187

pISSN:

2630-6344

Emergency contraception

ulipristal acetate

pharmacist

pharmacy technician

simulated patient

Sayı

Makale detayları

Evaluation of knowledge and attitude of pharmacist and pharmacy technicians on emergency contraception method in Istanbul, Turkey: A simulated patient study

Yazarlar: Mesut Sancar | Betül Okuyan

Yayıncı: Marmara University

Ana Başlıklar: Clinical Pharmacy and Pharmacy Practice

Dergi: Journal of Research in Pharmacy Vol.23 Issue 3, pp.395-402

Belge Tipi: Makale

Yayın Tarihi: 6/2025

Belge Dili: İngilizce

Document ID (Org No.): 2001347187

pISSN: 2630-6344

Emergency contraception

ulipristal acetate

pharmacist

pharmacy technician

simulated patient

Sayı

Yazarlar:

Mesut Sancar | Betül Okuyan

Yayıncı:

Marmara University

Ana Başlıklar:

Clinical Pharmacy and Pharmacy Practice

Dergi:

Journal of Research in Pharmacy Vol.23 Issue 3, pp.395-402

Belge Tipi:

Makale

Yayın Tarihi:

6/2025

Belge Dili:

İngilizce

Document ID (Org No.):

2001347187

pISSN:

2630-6344