Digitalization in Municipalities and the Outcomes of Data-Driven Strategic Decision-Making: The Case of the DijiStrateji Project

İbrahim Ay

Makale detayları

Digitalization in Municipalities and the Outcomes of Data-Driven Strategic Decision-Making: The Case of the DijiStrateji Project

Yazarlar:

İbrahim Ay

Yayıncı:

Ahmet FİDAN

Ana Başlıklar:

Yerel Yönetimler | Politika ve Yönetim (Diğer) | Katılım ve Yönetişim | Kentsel Bilişim | Stratejik | Metropol ve Bölgesel Planlama

Dergi:

Kent Akademisi Vol.18 Issue 4, pp.2083-2109

Belge Tipi:

Makale

Yayın Tarihi:

7/2025

Belge Dili:

Türkçe

Document ID (Org No.):

2001352850

pISSN:

2146-9229

Anahtar kelimeler:

Özet:

 The aim of this study is to evaluate the planning, implementation, and impacts of the DijiStrateji Project, which focuses on the digitalization of strategic decision-making processes in municipalities, from the perspective of digital transformation. The project encompasses a two-year period and has been implemented in all institutions and organizations affiliated with the Mayor of the Metropolitan Municipality. Within the scope of the project, a data-driven decision-making model has been developed through the digitalization of traditional decision processes. For this purpose, interface designs have been created using ClickUp software, and the application has been put into practice. The processes and results of the project have been examined using a case study design, which is one of the qualitative analysis methods. In the data collection phases for analyzing the existing decision-making process and project outcomes, techniques such as interviews, focus group discussions, and observation have been employed. The data obtained have been analyzed using an inductive content analysis method. The research findings indicate that the Dijistrateji Project has made the processes of data collection, storage, processing, and sharing more efficient for the municipality, enabled quicker, more rational, and effective decision-making, and strengthened collaboration and communication among different units and stakeholders. This study may serve as an example for other municipalities to pursue similar digitalization projects and adopt data-driven decision-making processes. Furthermore, it is expected that this research will make a modest contribution to the understanding of digital transformation, which is still regarded as a phenomenon in the academic realm.

 The aim of this study is to evaluate the planning, implementation, and impacts of the DijiStrateji Project, which focuses on the digitalization of strategic decision-making processes in municipalities, from the perspective of digital transformation. The project encompasses a two-year period and has been implemented in all institutions and organizations affiliated with the Mayor of the Metropolitan Municipality. Within the scope of the project, a data-driven decision-making model has been developed through the digitalization of traditional decision processes. For this purpose, interface designs have been created using ClickUp software, and the application has been put into practice. The processes and results of the project have been examined using a case study design, which is one of the qualitative analysis methods. In the data collection phases for analyzing the existing decision-making process and project outcomes, techniques such as interviews, focus group discussions, and observation have been employed. The data obtained have been analyzed using an inductive content analysis method. The research findings indicate that the Dijistrateji Project has made the processes of data collection, storage, processing, and sharing more efficient for the municipality, enabled quicker, more rational, and effective decision-making, and strengthened collaboration and communication among different units and stakeholders. This study may serve as an example for other municipalities to pursue similar digitalization projects and adopt data-driven decision-making processes. Furthermore, it is expected that this research will make a modest contribution to the understanding of digital transformation, which is still regarded as a phenomenon in the academic realm.

 The aim of this study is to evaluate the planning, implementation, and impacts of the DijiStrateji Project, which focuses on the digitalization of strategic decision-making processes in municipalities, from the perspective of digital transformation. The project encompasses a two-year period and has been implemented in all institutions and organizations affiliated with the Mayor of the Metropolitan Municipality. Within the scope of the project, a data-driven decision-making model has been developed through the digitalization of traditional decision processes. For this purpose, interface designs have been created using ClickUp software, and the application has been put into practice. The processes and results of the project have been examined using a case study design, which is one of the qualitative analysis methods. In the data collection phases for analyzing the existing decision-making process and project outcomes, techniques such as interviews, focus group discussions, and observation have been employed. The data obtained have been analyzed using an inductive content analysis method. The research findings indicate that the Dijistrateji Project has made the processes of data collection, storage, processing, and sharing more efficient for the municipality, enabled quicker, more rational, and effective decision-making, and strengthened collaboration and communication among different units and stakeholders. This study may serve as an example for other municipalities to pursue similar digitalization projects and adopt data-driven decision-making processes. Furthermore, it is expected that this research will make a modest contribution to the understanding of digital transformation, which is still regarded as a phenomenon in the academic realm.

 Bu çalışmanın amacı, belediyelerde stratejik nitelikli karar alma süreçlerinin dijitalleşmesine odaklanan DijiStrateji Projesinin planlanması, uygulanması ve etkilerinin dijital dönüşüm perspektifinden değerlendirilmesidir. Proje, iki yıllık bir süreci kapsamaktadır ve Büyükşehir Belediye Başkanına bağlı tüm kurum ve kuruluşlarda uygulanmıştır. Proje kapsamında, geleneksel karar süreçlerinin dijitalleştirilmesiyle veriye dayalı bir karar alma modeli geliştirilmiştir. Bu amaçla, ClickUp yazılımı kullanılarak arayüz tasarımları yapılmış ve uygulama hayata geçirilmiştir. Projenin süreç ve sonuçları, nitel analiz yöntemlerinden durum çalışması deseni kullanılarak incelenmiştir. Mevcut karar alma süreci ve proje sonuçlarının analizi için veri toplama aşamalarında görüşme, odak grup görüşmesi ve gözlem teknikleri kullanılmıştır. Elde edilen veriler, tümevarımsal içerik analizi yöntemiyle analiz edilmiştir. Araştırma bulguları, Dijistrateji Projesinin belediyeye veri toplama, depolama, işleme ve paylaşma süreçlerini daha verimli hale getirdiğini, daha hızlı, rasyonel ve etkin kararlar alabilme imkânı sağladığını ve farklı birimler ile paydaşlar arasında iş birliği ve iletişimi güçlendirdiğini göstermektedir. Bu çalışma, pratikte diğer belediyelerin de benzer dijitalleşme projelerine yönelmelerine ve veriye dayalı karar alma süreçlerini benimsemelerine örnek olabilir. Yine bu araştırmayla hala akademik yönden bir fenomen olarak kabul edilen dijital dönüşümün anlaşılmasına mütevazı bir katkı yapılması beklenmektedir.

Makale detayları

Digitalization in Municipalities and the Outcomes of Data-Driven Strategic Decision-Making: The Case of the DijiStrateji Project

Yazarlar:

İbrahim Ay

Yayıncı:

Ahmet FİDAN

Ana Başlıklar:

Yerel Yönetimler | Politika ve Yönetim (Diğer) | Katılım ve Yönetişim | Kentsel Bilişim | Stratejik | Metropol ve Bölgesel Planlama

Dergi:

Kent Akademisi Vol.18 Issue 4, pp.2083-2109

Belge Tipi:

Makale

Yayın Tarihi:

7/2025

Belge Dili:

Türkçe

Document ID (Org No.):

2001352850

pISSN:

2146-9229

Digitalization

Strategic Decisions

Data-Driven Decision Making

Local Governments

MunicipalityDijitalleşme

Stratejik Kararlar

Veriye Dayalı Karar Alma

Yerel Yönetimler

Belediye

Sayı

Makale detayları

Yazarlar: İbrahim Ay

Yayıncı: Ahmet FİDAN

Ana Başlıklar: Yerel Yönetimler | Politika ve Yönetim (Diğer) | Katılım ve Yönetişim | Kentsel Bilişim | Stratejik | Metropol ve Bölgesel Planlama

Dergi: Kent Akademisi Vol.18 Issue 4, pp.2083-2109

Belge Tipi: Makale

Yayın Tarihi: 7/2025

Belge Dili: Türkçe

Document ID (Org No.): 2001352850

pISSN: 2146-9229

Sayı

Yazarlar:

İbrahim Ay

Yayıncı:

Ahmet FİDAN

Ana Başlıklar:

Yerel Yönetimler | Politika ve Yönetim (Diğer) | Katılım ve Yönetişim | Kentsel Bilişim | Stratejik | Metropol ve Bölgesel Planlama

Dergi:

Kent Akademisi Vol.18 Issue 4, pp.2083-2109

Belge Tipi:

Makale

Yayın Tarihi:

7/2025

Belge Dili:

Türkçe

Document ID (Org No.):

2001352850

pISSN:

2146-9229