THE ROLE OF KNOWLEDGE MANAGEMENT SYSTEMS ON THE EXPORT PERFORMANCE OF MANUFACTURING FIRMS: EVIDENCE FROM ZIMBABWE

Edmore Tarambiwa; Chengedzai Mafini

Makale detayları

THE ROLE OF KNOWLEDGE MANAGEMENT SYSTEMS ON THE EXPORT PERFORMANCE OF MANUFACTURING FIRMS: EVIDENCE FROM ZIMBABWE

Yazarlar:

Edmore Tarambiwa | Chengedzai Mafini

Yayıncı:

Sosyal Bilimler Araştırmaları Derneği

Dergi:

International Journal of eBusiness and eGovernment Studies 2017 Vol.9 Issue 2, pp.88-105

Belge Tipi:

Makale

Yayın Tarihi:

5/2017

Belge Dili:

Türkçe

Document ID (Org No.):

2000810344

Sıklık:

İki Yıllık

eISSN:

2146-0744

Özet:

 

There is a general acceptance that Knowledge Management Systems (KMS) are a
  primary source of value and have taken a center stage in the definition, operation
  and performance of most business organisations. However, their use within the
  manufacturing sector in developing countries remains inconsistent. This article
  investigated the role of KMS in enhancing the export performance of firms
  operating within the manufacturing sector in Zimbabwe. The study used a
  quantitative approach in which a survey questionnaire was distributed to 555
  managers drawn from 185 manufacturing firms based in Harare. Data analyses
  involved the use of descriptive statistics, Spearman correlations and regression
  analysis. The results of the study showed that combined IT/social driven KMS
  exerted the greatest impact on export performance. The availability of both
  information technology centered and social centered KMS influences export
  performance by improving the firm’s export strategy, export commitment, export
  orientation, export growth, export sales, export profits and export market share.

Makale detayları

THE ROLE OF KNOWLEDGE MANAGEMENT SYSTEMS ON THE EXPORT PERFORMANCE OF MANUFACTURING FIRMS: EVIDENCE FROM ZIMBABWE

Yazarlar: Edmore Tarambiwa | Chengedzai Mafini

Yayıncı: Sosyal Bilimler Araştırmaları Derneği

Dergi: International Journal of eBusiness and eGovernment Studies 2017 Vol.9 Issue 2, pp.88-105

Belge Tipi: Makale

Yayın Tarihi: 5/2017

Belge Dili: Türkçe

Document ID (Org No.): 2000810344

Sıklık: İki Yıllık

eISSN: 2146-0744

Sayı

Yazarlar:

Edmore Tarambiwa | Chengedzai Mafini

Yayıncı:

Sosyal Bilimler Araştırmaları Derneği

Dergi:

International Journal of eBusiness and eGovernment Studies 2017 Vol.9 Issue 2, pp.88-105

Belge Tipi:

Makale

Yayın Tarihi:

5/2017

Belge Dili:

Türkçe

Document ID (Org No.):

2000810344

Sıklık:

İki Yıllık

eISSN:

2146-0744