AN EXAMINATION OF NURSES’ BURNOUT REASONS:  DELPHI AND SWARA METHODS

Gizem Zevde Aydın; Elif Dikmetaş Yardan

Makale detayları

AN EXAMINATION OF NURSES’ BURNOUT REASONS: DELPHI AND SWARA METHODS

Yazarlar:

Gizem Zevde Aydın | Elif Dikmetaş Yardan

Yayıncı:

Hacettepe University

Ana Başlıklar:

Sağlık Yönetimi

Dergi:

Hacettepe Sağlık İdaresi Dergisi Vol.27 Issue 1, pp.139-154

Belge Tipi:

Makale

Yayın Tarihi:

3/2024

Belge Dili:

İngilizce

Document ID (Org No.):

2001314318

pISSN:

2148-9041

Anahtar kelimeler:

Özet:

 This study aims to determine the factors that cause burnout in nurses, who are critical stakeholders in health service delivery, and to prioritize these factors. For this purpose, Delphi and SWARA methods were used. The research was conducted in a private hospital serving Black Sea Region Türkiye. 10-unit manager nurses who are experts in their fields participated in the Delphi method. As a result of the three-stage Delphi implementation, 16 burnout causes were determined. The 16 identified causes were prioritized with the SWARA method. 47 nurses participated in the SWARA method. As a result of the research, it was determined that the most critical reason for burnout was not being able to get money for the work donelow salary. It was concluded that obscure patient relatives were the least important cause of burnout. It is thought that the financial and moral reward of nurses who work hard will be beneficial. It may be suggested to make satisfactory remuneration for the labor and service provided or to support and increase the raw wage with various contributions. It can be suggested to raise awareness among nurses about burnout and coping.

 This study aims to determine the factors that cause burnout in nurses, who are critical stakeholders in health service delivery, and to prioritize these factors. For this purpose, Delphi and SWARA methods were used. The research was conducted in a private hospital serving Black Sea Region Türkiye. 10-unit manager nurses who are experts in their fields participated in the Delphi method. As a result of the three-stage Delphi implementation, 16 burnout causes were determined. The 16 identified causes were prioritized with the SWARA method. 47 nurses participated in the SWARA method. As a result of the research, it was determined that the most critical reason for burnout was not being able to get money for the work donelow salary. It was concluded that obscure patient relatives were the least important cause of burnout. It is thought that the financial and moral reward of nurses who work hard will be beneficial. It may be suggested to make satisfactory remuneration for the labor and service provided or to support and increase the raw wage with various contributions. It can be suggested to raise awareness among nurses about burnout and coping.

 This study aims to determine the factors that cause burnout in nurses, who are critical stakeholders in health service delivery, and to prioritize these factors. For this purpose, Delphi and SWARA methods were used. The research was conducted in a private hospital serving Black Sea Region Türkiye. 10-unit manager nurses who are experts in their fields participated in the Delphi method. As a result of the three-stage Delphi implementation, 16 burnout causes were determined. The 16 identified causes were prioritized with the SWARA method. 47 nurses participated in the SWARA method. As a result of the research, it was determined that the most critical reason for burnout was not being able to get money for the work donelow salary. It was concluded that obscure patient relatives were the least important cause of burnout. It is thought that the financial and moral reward of nurses who work hard will be beneficial. It may be suggested to make satisfactory remuneration for the labor and service provided or to support and increase the raw wage with various contributions. It can be suggested to raise awareness among nurses about burnout and coping.

 Çalışma ile sağlık hizmet sunumunun kilit paydaşlarından olan hemşirelerde tükenmişliğe neden olan faktörlerin belirlenmesi ve bahse konu faktörlerin önceliklendirilmesi amaçlanmıştır. Bu amaç doğrultusunda Delphi ve SWARA yöntemi kullanılmıştır. Araştırma, Türkiyenin Karadeniz Bölgesinde hizmet veren özel bir hastanede gerçekleştirilmiştir. Delphi yöntemine alanında uzman 10 birim yöneticisi hemşire katılmıştır. Üç aşamalı Delphi uygulaması sonucunda 16 tükenmişlik nedeni belirlenmiştir. Belirlenen 16 neden SWARA yöntemiyle önceliklendirilmiştir. SWARA yöntemine 47 hemşire katılım sağlamıştır. Araştırma sonucunda en önemli tükenmişlik nedeninin yapılan işin maddi olarak karşılığını alamamakdüşük ücret olduğu belirlenmiştir. Anlaşılması güç hasta yakınlarının ise en az önemli tükenmişlik nedeni olduğu sonucuna ulaşılmıştır. Yoğun çalışan hemşirelerin maddi, manevi ödüllendirilmesinin fayda sağlayacağı düşünülmektedir. Verilen emek ve hizmet karşılığında tatmin edici ücretlendirme yapılması ya da çeşitli katkılarla ham ücretin desteklenmesi ve artırılması önerilebilir. Hemşirelerin tükenmişlik ve başa çıkma konusunda bilinçlendirilmesi önerilebilir.

Makale detayları

AN EXAMINATION OF NURSES’ BURNOUT REASONS: DELPHI AND SWARA METHODS

Yazarlar:

Gizem Zevde Aydın | Elif Dikmetaş Yardan

Yayıncı:

Hacettepe University

Ana Başlıklar:

Sağlık Yönetimi

Dergi:

Hacettepe Sağlık İdaresi Dergisi Vol.27 Issue 1, pp.139-154

Belge Tipi:

Makale

Yayın Tarihi:

3/2024

Belge Dili:

İngilizce

Document ID (Org No.):

2001314318

pISSN:

2148-9041

Delphi

SWARA

Burnout

Multiple Criteria Decision Making (MCDM)

NurseDelphi

SWARA

Tükenmişlik

Çok Kriterli Karar Verme (ÇKKV)

Hemşire

Sayı

Makale detayları

Yazarlar: Gizem Zevde Aydın | Elif Dikmetaş Yardan

Yayıncı: Hacettepe University

Ana Başlıklar: Sağlık Yönetimi

Dergi: Hacettepe Sağlık İdaresi Dergisi Vol.27 Issue 1, pp.139-154

Belge Tipi: Makale

Yayın Tarihi: 3/2024

Belge Dili: İngilizce

Document ID (Org No.): 2001314318

pISSN: 2148-9041

Sayı

Yazarlar:

Gizem Zevde Aydın | Elif Dikmetaş Yardan

Yayıncı:

Hacettepe University

Ana Başlıklar:

Sağlık Yönetimi

Dergi:

Hacettepe Sağlık İdaresi Dergisi Vol.27 Issue 1, pp.139-154

Belge Tipi:

Makale

Yayın Tarihi:

3/2024

Belge Dili:

İngilizce

Document ID (Org No.):

2001314318

pISSN:

2148-9041