THE ROLE OF PSYCHOLOGICAL CAPITAL IN THE EFFECT OF EMOTIONAL LABOR ON BURNOUT

Aysun Doğan; Gülay Turgay

Makale detayları

THE ROLE OF PSYCHOLOGICAL CAPITAL IN THE EFFECT OF EMOTIONAL LABOR ON BURNOUT

Yazarlar:

Aysun Doğan | Gülay Turgay

Yayıncı:

Hacettepe University

Ana Başlıklar:

Örgütsel Davranış

Dergi:

Hacettepe Sağlık İdaresi Dergisi Vol.27 Issue 1, pp.155-168

Belge Tipi:

Makale

Yayın Tarihi:

3/2024

Belge Dili:

İngilizce

Document ID (Org No.):

2001314319

pISSN:

2148-9041

Anahtar kelimeler:

Özet:

 In this study, it was aimed to understand the emotional labor behaviors of health professionals working in dialysis units and to determine the relationship between emotional labor and burnout. Research on burnout shows that health professionals have high levels of burnout. Working conditions have become even more difficult, especially during the pandemic period. There are few studies on healthcare professionals working in dialysis units. This is a cross-sectional survey involving 215 healthcare professionals working in dialysis units. The sample of the study consisted of physicians, nurses and dialysis technicians working in dialysis units in different provinces of Turkey. In the research findings, it was determined that health professionals working in the dialysis unit had low levels of surface acting, moderate levels of deep acting, and high levels of natural feelings, burnout levels were low in all sub-dimensions and high level of psychological capital. A statistically significant relationship was found between emotional labor, burnout and psychological capital. This research shows that health workers with strong psychological capital can perform better emotional labor regulation and experience less burnout.

 In this study, it was aimed to understand the emotional labor behaviors of health professionals working in dialysis units and to determine the relationship between emotional labor and burnout. Research on burnout shows that health professionals have high levels of burnout. Working conditions have become even more difficult, especially during the pandemic period. There are few studies on healthcare professionals working in dialysis units. This is a cross-sectional survey involving 215 healthcare professionals working in dialysis units. The sample of the study consisted of physicians, nurses and dialysis technicians working in dialysis units in different provinces of Turkey. In the research findings, it was determined that health professionals working in the dialysis unit had low levels of surface acting, moderate levels of deep acting, and high levels of natural feelings, burnout levels were low in all sub-dimensions and high level of psychological capital. A statistically significant relationship was found between emotional labor, burnout and psychological capital. This research shows that health workers with strong psychological capital can perform better emotional labor regulation and experience less burnout.

 In this study, it was aimed to understand the emotional labor behaviors of health professionals working in dialysis units and to determine the relationship between emotional labor and burnout. Research on burnout shows that health professionals have high levels of burnout. Working conditions have become even more difficult, especially during the pandemic period. There are few studies on healthcare professionals working in dialysis units. This is a cross-sectional survey involving 215 healthcare professionals working in dialysis units. The sample of the study consisted of physicians, nurses and dialysis technicians working in dialysis units in different provinces of Turkey. In the research findings, it was determined that health professionals working in the dialysis unit had low levels of surface acting, moderate levels of deep acting, and high levels of natural feelings, burnout levels were low in all sub-dimensions and high level of psychological capital. A statistically significant relationship was found between emotional labor, burnout and psychological capital. This research shows that health workers with strong psychological capital can perform better emotional labor regulation and experience less burnout.

 Bu çalışmada, diyaliz ünitelerinde çalışan sağlık profesyonellerinin duygusal emek davranışlarını anlamak ve duygusal emek ile tükenmişlik arasındaki ilişkiyi belirlemek amaçlanmıştır. Tükenmişlik üzerine yapılan araştırmalar sağlık çalışanlarının yüksek düzeyde tükenmişlik yaşadığını göstermektedir. Özellikle pandemi döneminde çalışma koşulları daha da zorlaşmıştır. Diyaliz ünitelerinde çalışan sağlık çalışanları ile ilgili az sayıda çalışma bulunmaktadır. Bu çalışma, diyaliz ünitelerinde çalışan 215 sağlık çalışanını kapsayan kesitsel bir araştırmadır. Araştırmanın örneklemini Türkiyenin farklı illerindeki diyaliz ünitelerinde çalışan hekim, hemşire ve diyaliz teknikerleri oluşturmuştur. Araştırma bulgularında, diyaliz ünitesinde çalışan sağlık profesyonellerinin yüzeysel rol yapma düzeylerinin düşük, derin rol yapma düzeylerinin orta ve doğal duygu düzeylerinin yüksek olduğu, tükenmişlik düzeylerinin tüm alt boyutlarda düşük ve psikolojik sermaye düzeylerinin yüksek olduğu tespit edilmiştir. Duygusal emek, tükenmişlik ve psikolojik sermaye arasında istatistiksel olarak anlamlı bir ilişki bulunmuştur. Bu araştırma, güçlü psikolojik sermayeye sahip sağlık çalışanlarının daha iyi duygusal emek düzenlemesi yapabileceğini ve daha az tükenmişlik yaşayabileceğini göstermektedir.

Makale detayları

THE ROLE OF PSYCHOLOGICAL CAPITAL IN THE EFFECT OF EMOTIONAL LABOR ON BURNOUT

Yazarlar:

Aysun Doğan | Gülay Turgay

Yayıncı:

Hacettepe University

Ana Başlıklar:

Örgütsel Davranış

Dergi:

Hacettepe Sağlık İdaresi Dergisi Vol.27 Issue 1, pp.155-168

Belge Tipi:

Makale

Yayın Tarihi:

3/2024

Belge Dili:

İngilizce

Document ID (Org No.):

2001314319

pISSN:

2148-9041

Emotional labor

Burnout

Psychological capital

Dialysis units

Healthcare professionalsDuygusal emek

Tükenmişlik

Psikolojik Sermaye

Diyaliz Üniteleri

Sağlık profesyonelleri

Sayı

Makale detayları

Yazarlar: Aysun Doğan | Gülay Turgay

Yayıncı: Hacettepe University

Ana Başlıklar: Örgütsel Davranış

Dergi: Hacettepe Sağlık İdaresi Dergisi Vol.27 Issue 1, pp.155-168

Belge Tipi: Makale

Yayın Tarihi: 3/2024

Belge Dili: İngilizce

Document ID (Org No.): 2001314319

pISSN: 2148-9041

Sayı

Yazarlar:

Aysun Doğan | Gülay Turgay

Yayıncı:

Hacettepe University

Ana Başlıklar:

Örgütsel Davranış

Dergi:

Hacettepe Sağlık İdaresi Dergisi Vol.27 Issue 1, pp.155-168

Belge Tipi:

Makale

Yayın Tarihi:

3/2024

Belge Dili:

İngilizce

Document ID (Org No.):

2001314319

pISSN:

2148-9041