Quality of service assessment: a case study on performance benchmarking of cellular network operators in Turkey

Rana KADIOĞLU; Yaser DALVEREN; Ali KARA

Makale detayları

Quality of service assessment: a case study on performance benchmarking of cellular network operators in Turkey

Yazarlar:

Rana KADIOĞLU | Yaser DALVEREN | Ali KARA

Yayıncı:

TUBITAK

Dergi:

Turkish Journal of Electrical Engineering and Computer Science 2015 Vol.23 Issue 2, pp.548-559

Belge Tipi:

Makale

Yayın Tarihi:

3/2015

Belge Dili:

Türkçe

Document ID (Org No.):

2000742691

Sıklık:

İki Aylık

eISSN:

1303-6203

pISSN:

1300-0632

Özet:

 

This paper presents findings on performance benchmarking of cellular network  operators in Turkey. Benchmarking is based on measurements of standard key  performance indicators (KPIs) in one of the metropolitan cities of Turkey,  Ankara. Performance benchmarking is formulated by incorporating customer  perception by conducting surveys on how important KPIs are from the user's  point of view. KPIs are measured, with standard test equipment, by drive  test method on specified routes. According to the performance benchmarking  results, the GSM and UMTS network operators achieving the best performance  were determined in Ankara. Speech qualities of network operators, as the  most popular service, were also evaluated by several statistical methods  including pdf/cdf analysis and chi-square and Fisher's exact tests. The  network operator providing the highest speech quality in Ankara was  determined with the methods applied. Overall, the results and approaches on  benchmarking of cellular networks in Turkey are reported for the first time  in this paper. The approaches proposed in this paper could be adapted to  wide-scale benchmarking of services in cellular networks.

 

This paper presents findings on performance benchmarking of cellular network  operators in Turkey. Benchmarking is based on measurements of standard key  performance indicators (KPIs) in one of the metropolitan cities of Turkey,  Ankara. Performance benchmarking is formulated by incorporating customer  perception by conducting surveys on how important KPIs are from the user's  point of view. KPIs are measured, with standard test equipment, by drive  test method on specified routes. According to the performance benchmarking  results, the GSM and UMTS network operators achieving the best performance  were determined in Ankara. Speech qualities of network operators, as the  most popular service, were also evaluated by several statistical methods  including pdf/cdf analysis and chi-square and Fisher's exact tests. The  network operator providing the highest speech quality in Ankara was  determined with the methods applied. Overall, the results and approaches on  benchmarking of cellular networks in Turkey are reported for the first time  in this paper. The approaches proposed in this paper could be adapted to  wide-scale benchmarking of services in cellular networks.

Makale detayları

Quality of service assessment: a case study on performance benchmarking of cellular network operators in Turkey

Yazarlar: Rana KADIOĞLU | Yaser DALVEREN | Ali KARA

Yayıncı: TUBITAK

Dergi: Turkish Journal of Electrical Engineering and Computer Science 2015 Vol.23 Issue 2, pp.548-559

Belge Tipi: Makale

Yayın Tarihi: 3/2015

Belge Dili: Türkçe

Document ID (Org No.): 2000742691

Sıklık: İki Aylık

eISSN: 1303-6203

pISSN: 1300-0632

Sayı

Yazarlar:

Rana KADIOĞLU | Yaser DALVEREN | Ali KARA

Yayıncı:

TUBITAK

Dergi:

Turkish Journal of Electrical Engineering and Computer Science 2015 Vol.23 Issue 2, pp.548-559

Belge Tipi:

Makale

Yayın Tarihi:

3/2015

Belge Dili:

Türkçe

Document ID (Org No.):

2000742691

Sıklık:

İki Aylık

eISSN:

1303-6203

pISSN:

1300-0632