Ranking the Benefit Criteria Expected by Enterprises from Enterprise Resource Planning (ERP) Software According to Their Level of Importance Using the Analytical Hierarchy Process (AHP) Method: Research in the Furniture Sector

Berkant Dulkadir

Makale detayları

Ranking the Benefit Criteria Expected by Enterprises from Enterprise Resource Planning (ERP) Software According to Their Level of Importance Using the Analytical Hierarchy Process (AHP) Method: Research in the Furniture Sector

Yazarlar:

Berkant Dulkadir

Yayıncı:

Osmaniye Korkut Ata Üniversitesi

Ana Başlıklar:

Çok Ölçütlü Karar Verme

Dergi:

Osmaniye Korkut Ata Üniversitesi Fen Bilimleri Enstitüsü Dergisi Vol.7 Issue 4, pp.1617-1634

Belge Tipi:

Makale

Yayın Tarihi:

9/2024

Belge Dili:

Türkçe

Document ID (Org No.):

2001325412

pISSN:

2687-3729

Anahtar kelimeler:

Özet:

 Enterprise Resource Planning ERP systems are integrated information source software that can bring together, monitor and manage all processes of the business, from raw material supply to the delivery of the product to the customer. Due to its importance and high cost for businesses, businesses need to make the right decision the first time while choosing Enterprise Resource Planning software. Analytical Hierarchy Process AHP, which is one of the methods that can contribute to this selection by determining the expected benefit, is a mathematical research method that takes into account the priorities of managers and analyzes qualitativequantitative variables by evaluating them together. This method, which is one of the Multi-Criteria Decision Making techniques, is based on the principle of ranking a large number of criteria according to their priority level. In this study, it is aimed to reveal the importance levels of the benefit criteria expected from the Enterprise Resource Planning system and to create an analytical method that can provide decision support to managers in the system selection process. In order to determine the criteria, which are the main elements of the Analytical Hierarchy Process, academic studies in the literature were used and 11 criteria were determined, taking into account the benefits expected from the Enterprise Resource Planning system. Then, face-to-face interviews were conducted in 18 furniture production companies operating in Istanbul, with more than 150 employees and using enterprise resource planning. Pairwise comparison data obtained from 18 managers were adapted to AHP with geometric mean. The data were analyzed with AHP application and the criteria were ranked according to their importance.

 Enterprise Resource Planning ERP systems are integrated information source software that can bring together, monitor and manage all processes of the business, from raw material supply to the delivery of the product to the customer. Due to its importance and high cost for businesses, businesses need to make the right decision the first time while choosing Enterprise Resource Planning software. Analytical Hierarchy Process AHP, which is one of the methods that can contribute to this selection by determining the expected benefit, is a mathematical research method that takes into account the priorities of managers and analyzes qualitativequantitative variables by evaluating them together. This method, which is one of the Multi-Criteria Decision Making techniques, is based on the principle of ranking a large number of criteria according to their priority level. In this study, it is aimed to reveal the importance levels of the benefit criteria expected from the Enterprise Resource Planning system and to create an analytical method that can provide decision support to managers in the system selection process. In order to determine the criteria, which are the main elements of the Analytical Hierarchy Process, academic studies in the literature were used and 11 criteria were determined, taking into account the benefits expected from the Enterprise Resource Planning system. Then, face-to-face interviews were conducted in 18 furniture production companies operating in Istanbul, with more than 150 employees and using enterprise resource planning. Pairwise comparison data obtained from 18 managers were adapted to AHP with geometric mean. The data were analyzed with AHP application and the criteria were ranked according to their importance.

 Enterprise Resource Planning ERP systems are integrated information source software that can bring together, monitor and manage all processes of the business, from raw material supply to the delivery of the product to the customer. Due to its importance and high cost for businesses, businesses need to make the right decision the first time while choosing Enterprise Resource Planning software. Analytical Hierarchy Process AHP, which is one of the methods that can contribute to this selection by determining the expected benefit, is a mathematical research method that takes into account the priorities of managers and analyzes qualitativequantitative variables by evaluating them together. This method, which is one of the Multi-Criteria Decision Making techniques, is based on the principle of ranking a large number of criteria according to their priority level. In this study, it is aimed to reveal the importance levels of the benefit criteria expected from the Enterprise Resource Planning system and to create an analytical method that can provide decision support to managers in the system selection process. In order to determine the criteria, which are the main elements of the Analytical Hierarchy Process, academic studies in the literature were used and 11 criteria were determined, taking into account the benefits expected from the Enterprise Resource Planning system. Then, face-to-face interviews were conducted in 18 furniture production companies operating in Istanbul, with more than 150 employees and using enterprise resource planning. Pairwise comparison data obtained from 18 managers were adapted to AHP with geometric mean. The data were analyzed with AHP application and the criteria were ranked according to their importance.

 Kurumsal Kaynak Planlaması ERP sistemi; işletmenin hammadde tedarikinden ürünün müşteriye ulaşmasına kadar tüm süreçleri bir araya getirebilen, izleyebilen ve yönetebilen bütünleşik bilgi kaynağı yazılımlardır. İşletmeler için önemi ve yüksek maliyeti nedeni ile Kurumsal Kaynak Planlaması yazılımı seçiminde işletmelerin ilk seferde doğru karar vermesi gerekmektedir. Beklenen faydanın tespit edilmesi ile bu seçime katkı sağlayabilecek yöntemlerden biri olan Analitik Hiyerarşi Prosesi AHP yöneticilerin önceliklerini dikkate alan ve nitelnicel değişkenleri bir arada değerlendirerek analiz eden matematiksel bir araştırma yöntemidir. Çok kriterli karar verme tekniklerinden olan bu yöntem, çok sayıdaki kriterin öncelik derecesine göre sıralanması esasına dayanmaktadır. Bu çalışmada Kurumsal Kaynak Planlaması sisteminden beklenen fayda kriterleri için önem derecelerinin ortaya konulması ve sistemin seçim sürecinde yöneticilere karar desteği sağlayabilecek analitik bir yöntem oluşturulması amaçlanmıştır. Analitik Hiyerarşi Prosesinin ana unsuru olan kriterleri belirlemek amacı ile literatürdeki akademik çalışmalardan yararlanılmış ve Kurumsal Kaynak Planlaması sisteminden beklenen faydalar dikkate alınarak 11 kriter belirlenmiştir. Ardından İstanbulda faaliyet gösteren, çalışan sayısı 150 üzeri olan ve Kurumsal Kaynak Planlamasını kullanan 18 mobilya üretim işletmesinde yüz yüze mülakat yapılmıştır. 18 yöneticiden elde edilen ikili karşılaştırma verileri geometrik ortalama ile AHPye uygun hale getirilmiştir. Veriler AHP uygulaması ile analiz edilerek kriterler önem derecesine göre sıralanmıştır.

Makale detayları

Ranking the Benefit Criteria Expected by Enterprises from Enterprise Resource Planning (ERP) Software According to Their Level of Importance Using the Analytical Hierarchy Process (AHP) Method: Research in the Furniture Sector

Yazarlar:

Berkant Dulkadir

Yayıncı:

Osmaniye Korkut Ata Üniversitesi

Ana Başlıklar:

Çok Ölçütlü Karar Verme

Dergi:

Osmaniye Korkut Ata Üniversitesi Fen Bilimleri Enstitüsü Dergisi Vol.7 Issue 4, pp.1617-1634

Belge Tipi:

Makale

Yayın Tarihi:

9/2024

Belge Dili:

Türkçe

Document ID (Org No.):

2001325412

pISSN:

2687-3729

(AHP) Analytical Hierarchy Process

Information technologies

Multi criteria decision making

Enterprise resource planning

Selection criteria(AHP)Analitik Hiyerarşi Prosesi

Bilişim teknolojileri

Çok kriterli karar verme

Kurumsal kaynak planlaması

Seçim kriterleri

Sayı

Makale detayları

Yazarlar: Berkant Dulkadir

Yayıncı: Osmaniye Korkut Ata Üniversitesi

Ana Başlıklar: Çok Ölçütlü Karar Verme

Dergi: Osmaniye Korkut Ata Üniversitesi Fen Bilimleri Enstitüsü Dergisi Vol.7 Issue 4, pp.1617-1634

Belge Tipi: Makale

Yayın Tarihi: 9/2024

Belge Dili: Türkçe

Document ID (Org No.): 2001325412

pISSN: 2687-3729

Sayı

Yazarlar:

Berkant Dulkadir

Yayıncı:

Osmaniye Korkut Ata Üniversitesi

Ana Başlıklar:

Çok Ölçütlü Karar Verme

Dergi:

Osmaniye Korkut Ata Üniversitesi Fen Bilimleri Enstitüsü Dergisi Vol.7 Issue 4, pp.1617-1634

Belge Tipi:

Makale

Yayın Tarihi:

9/2024

Belge Dili:

Türkçe

Document ID (Org No.):

2001325412

pISSN:

2687-3729