Is ChatGPT a Sufficient and Readable Help Tool for the Most Frequently Asked Questions in General Dentistry?

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Makale detayları

Is ChatGPT a Sufficient and Readable Help Tool for the Most Frequently Asked Questions in General Dentistry?

Yazarlar:

Gözde Serindere | Ceren Aktuna Belgin | Kaan Gündüz

Yayıncı:

Ankara University

Ana Başlıklar:

Oral and Maxillofacial Radiology

Dergi:

European Annals of Dental Sciences Vol.52 Issue 2, pp.97-102

Belge Tipi:

Makale

Yayın Tarihi:

8/2025

Belge Dili:

İngilizce

Document ID (Org No.):

2001355094

pISSN:

2757-6744

Anahtar kelimeler:

Özet:

 Purpose: Artificial intelligence AI-enabled systems such as ChatGPT provide benefits in the field of dentistry in many areas such as patient education, counseling, appointment management and professional development. The correct and effective use of such technologies can improve the experience of both patients and dentists. The aim of this study was to determine the accuracy and readability of ChatGPT responses to common patient questions about general dentistry. Materials and Methods: The most frequently asked questions by patients were collected from web-based tools. The ability to provide accurate and relevant information was determined subjectively by two observers using a 5-point Likert scale and objectively by comparing the responses with the Clinical Practice Guidelines and Dental Evidence published by the American Dental Association ADA and the literature. Readability was assessed using Simple Measure of Gobbledygook SMOG, Flesch-Kincaid Grade Level FKGL and Flesch Reading Ease Score FRES. Results: ChatGPT produced responses above the recommended level for the average patient SMOG: 17.91; FRES: 43.98; FKGL: 10.29. The mean Likert score was 4.55, indicating that most responses were correct except for minor inaccuracies or missing information. FKGL and FRES readability scores correspond to a difficult reading level for patients seeking answers to general dental questions. Conclusion: ChatGPT has the potential to be a helpful and decision supportive tool for patients. However, ChatGPT should not replace dentists, because incorrect andor incomplete answers can negatively impact patient care.

 Purpose: Artificial intelligence AI-enabled systems such as ChatGPT provide benefits in the field of dentistry in many areas such as patient education, counseling, appointment management and professional development. The correct and effective use of such technologies can improve the experience of both patients and dentists. The aim of this study was to determine the accuracy and readability of ChatGPT responses to common patient questions about general dentistry. Materials and Methods: The most frequently asked questions by patients were collected from web-based tools. The ability to provide accurate and relevant information was determined subjectively by two observers using a 5-point Likert scale and objectively by comparing the responses with the Clinical Practice Guidelines and Dental Evidence published by the American Dental Association ADA and the literature. Readability was assessed using Simple Measure of Gobbledygook SMOG, Flesch-Kincaid Grade Level FKGL and Flesch Reading Ease Score FRES. Results: ChatGPT produced responses above the recommended level for the average patient SMOG: 17.91; FRES: 43.98; FKGL: 10.29. The mean Likert score was 4.55, indicating that most responses were correct except for minor inaccuracies or missing information. FKGL and FRES readability scores correspond to a difficult reading level for patients seeking answers to general dental questions. Conclusion: ChatGPT has the potential to be a helpful and decision supportive tool for patients. However, ChatGPT should not replace dentists, because incorrect andor incomplete answers can negatively impact patient care.

 Purpose: Artificial intelligence AI-enabled systems such as ChatGPT provide benefits in the field of dentistry in many areas such as patient education, counseling, appointment management and professional development. The correct and effective use of such technologies can improve the experience of both patients and dentists. The aim of this study was to determine the accuracy and readability of ChatGPT responses to common patient questions about general dentistry. Materials and Methods: The most frequently asked questions by patients were collected from web-based tools. The ability to provide accurate and relevant information was determined subjectively by two observers using a 5-point Likert scale and objectively by comparing the responses with the Clinical Practice Guidelines and Dental Evidence published by the American Dental Association ADA and the literature. Readability was assessed using Simple Measure of Gobbledygook SMOG, Flesch-Kincaid Grade Level FKGL and Flesch Reading Ease Score FRES. Results: ChatGPT produced responses above the recommended level for the average patient SMOG: 17.91; FRES: 43.98; FKGL: 10.29. The mean Likert score was 4.55, indicating that most responses were correct except for minor inaccuracies or missing information. FKGL and FRES readability scores correspond to a difficult reading level for patients seeking answers to general dental questions. Conclusion: ChatGPT has the potential to be a helpful and decision supportive tool for patients. However, ChatGPT should not replace dentists, because incorrect andor incomplete answers can negatively impact patient care.

 Purpose: Artificial intelligence AI-enabled systems such as ChatGPT provide benefits in the field of dentistry in many areas such as patient education, counseling, appointment management and professional development. The correct and effective use of such technologies can improve the experience of both patients and dentists. The aim of this study was to determine the accuracy and readability of ChatGPT responses to common patient questions about general dentistry. Materials and Methods: The most frequently asked questions by patients were collected from web-based tools. The ability to provide accurate and relevant information was determined subjectively by two observers using a 5-point Likert scale and objectively by comparing the responses with the Clinical Practice Guidelines and Dental Evidence published by the American Dental Association ADA and the literature. Readability was assessed using Simple Measure of Gobbledygook SMOG, Flesch-Kincaid Grade Level FKGL and Flesch Reading Ease Score FRES. Results: ChatGPT produced responses above the recommended level for the average patient SMOG: 17.91; FRES: 43.98; FKGL: 10.29. The mean Likert score was 4.55, indicating that most responses were correct except for minor inaccuracies or missing information. FKGL and FRES readability scores correspond to a difficult reading level for patients seeking answers to general dental questions. Conclusion: ChatGPT has the potential to be a helpful and decision supportive tool for patients. However, ChatGPT should not replace dentists, because incorrect andor incomplete answers can negatively impact patient care.

Makale detayları

Is ChatGPT a Sufficient and Readable Help Tool for the Most Frequently Asked Questions in General Dentistry?

Yazarlar:

Gözde Serindere | Ceren Aktuna Belgin | Kaan Gündüz

Yayıncı:

Ankara University

Ana Başlıklar:

Oral and Maxillofacial Radiology

Dergi:

European Annals of Dental Sciences Vol.52 Issue 2, pp.97-102

Belge Tipi:

Makale

Yayın Tarihi:

8/2025

Belge Dili:

İngilizce

Document ID (Org No.):

2001355094

pISSN:

2757-6744

Artificial intelligence

ChatGPT

decision-support tools

machine learning

Sayı

Makale detayları

Is ChatGPT a Sufficient and Readable Help Tool for the Most Frequently Asked Questions in General Dentistry?

Yazarlar: Gözde Serindere | Ceren Aktuna Belgin | Kaan Gündüz

Yayıncı: Ankara University

Ana Başlıklar: Oral and Maxillofacial Radiology

Dergi: European Annals of Dental Sciences Vol.52 Issue 2, pp.97-102

Belge Tipi: Makale

Yayın Tarihi: 8/2025

Belge Dili: İngilizce

Document ID (Org No.): 2001355094

pISSN: 2757-6744

Artificial intelligence

ChatGPT

decision-support tools

machine learning

Sayı

Yazarlar:

Gözde Serindere | Ceren Aktuna Belgin | Kaan Gündüz

Yayıncı:

Ankara University

Ana Başlıklar:

Oral and Maxillofacial Radiology

Dergi:

European Annals of Dental Sciences Vol.52 Issue 2, pp.97-102

Belge Tipi:

Makale

Yayın Tarihi:

8/2025

Belge Dili:

İngilizce

Document ID (Org No.):

2001355094

pISSN:

2757-6744