Evaluation of Telehealth Services Usage and Affecting Factors of Persons Applying to Karadeniz Technical University Farabi Hospital Polyclinics

Behiye Şahbaz; Murat Topbaş; Nalan Özen; Nazım Ercüment Beyhun; Yeliz Dabağ; Sümeyra Yıldız; Muhammed Enes Vural

Makale detayları

Evaluation of Telehealth Services Usage and Affecting Factors of Persons Applying to Karadeniz Technical University Farabi Hospital Polyclinics

Yazarlar:

Behiye Şahbaz | Murat Topbaş | Nalan Özen | Nazım Ercüment Beyhun | Yeliz Dabağ | Sümeyra Yıldız | Muhammed Enes Vural

Yayıncı:

Bolu Abant Izzet Baysal University

Ana Başlıklar:

Sağlık Hizmetleri ve Sistemleri (Diğer)

Dergi:

Abant Sağlık Bilimleri ve Teknolojileri Dergisi Vol.5 Issue 1, pp.1-14

Belge Tipi:

Makale

Yayın Tarihi:

4/2025

Belge Dili:

Türkçe

Document ID (Org No.):

2001345401

pISSN:

2791-8904

Anahtar kelimeler:

Özet:

 The rapid development and increasing use of the Internet and digital technology play a significant role in the prominence of telehealth in medical services. In Turkey, telehealth services are gradually expanding and becoming more widespread. The aim of this study was to determine the use of telehealth services, e-health literacy level and other factors affecting the use of telehealth services by people over the age of 18 who applied to the outpatient clinics of Karadeniz Technical University KTU Farabi Hospital. This descriptive study was conducted on 371 individuals over 18 years of age in the outpatient clinics of KTU Farabi Hospital, a setting with a higher potential for telehealth use based on the literature review. Data were collected using a questionnaire that included sociodemographic and personal characteristics, questions about telehealth services, and the e-Health Literacy Scale. Statistical analyses, including Mann-Whitney U test, Pearson chi-square test, and binary logistic regression analysis, were performed using SPSS 23.0. Among participants, 86.5 reported using mobile helplines, 76.8 used national e-health applications, 41.2 used synchronous telehealth, 36.4 used asynchronous telehealth, and 34.0 used mobile health applications. Women were more likely to use asynchronous telehealth than men OR: 2.17, p  0.007. With decreasing age, the use of e-health applications 18-35 years, OR: 15.46, p  0.001; 36-55 years, OR: 6.29, p  0.001, asynchronous telehealth 18-35 years, OR: 2.88, p  0.018 and mobile health applications 18-35 years, OR: 2.83, p  0.027; 36-55 years, OR: 2.44, p  0.022 increased. Individuals with higher levels of education had increased odds of using e-health applications OR: 5.50, p  0.001 and asynchronous telehealth OR: 1.85, p  0.042. In addition, individuals with higher levels of e-health literacy were more likely to use e-health applications OR: 2.56, p  0.001, synchronous telehealth OR: 1.57, p  0.014 and mobile health applications OR: 1.71, p  0.009. In light of these findings, increasing awareness and accessibility of telehealth applications is essential. Increasing the uptake of these services may contribute to positive improvements in both individual and public health outcomes.

 The rapid development and increasing use of the Internet and digital technology play a significant role in the prominence of telehealth in medical services. In Turkey, telehealth services are gradually expanding and becoming more widespread. The aim of this study was to determine the use of telehealth services, e-health literacy level and other factors affecting the use of telehealth services by people over the age of 18 who applied to the outpatient clinics of Karadeniz Technical University KTU Farabi Hospital. This descriptive study was conducted on 371 individuals over 18 years of age in the outpatient clinics of KTU Farabi Hospital, a setting with a higher potential for telehealth use based on the literature review. Data were collected using a questionnaire that included sociodemographic and personal characteristics, questions about telehealth services, and the e-Health Literacy Scale. Statistical analyses, including Mann-Whitney U test, Pearson chi-square test, and binary logistic regression analysis, were performed using SPSS 23.0. Among participants, 86.5 reported using mobile helplines, 76.8 used national e-health applications, 41.2 used synchronous telehealth, 36.4 used asynchronous telehealth, and 34.0 used mobile health applications. Women were more likely to use asynchronous telehealth than men OR: 2.17, p  0.007. With decreasing age, the use of e-health applications 18-35 years, OR: 15.46, p  0.001; 36-55 years, OR: 6.29, p  0.001, asynchronous telehealth 18-35 years, OR: 2.88, p  0.018 and mobile health applications 18-35 years, OR: 2.83, p  0.027; 36-55 years, OR: 2.44, p  0.022 increased. Individuals with higher levels of education had increased odds of using e-health applications OR: 5.50, p  0.001 and asynchronous telehealth OR: 1.85, p  0.042. In addition, individuals with higher levels of e-health literacy were more likely to use e-health applications OR: 2.56, p  0.001, synchronous telehealth OR: 1.57, p  0.014 and mobile health applications OR: 1.71, p  0.009. In light of these findings, increasing awareness and accessibility of telehealth applications is essential. Increasing the uptake of these services may contribute to positive improvements in both individual and public health outcomes.

 The rapid development and increasing use of the Internet and digital technology play a significant role in the prominence of telehealth in medical services. In Turkey, telehealth services are gradually expanding and becoming more widespread. The aim of this study was to determine the use of telehealth services, e-health literacy level and other factors affecting the use of telehealth services by people over the age of 18 who applied to the outpatient clinics of Karadeniz Technical University KTU Farabi Hospital. This descriptive study was conducted on 371 individuals over 18 years of age in the outpatient clinics of KTU Farabi Hospital, a setting with a higher potential for telehealth use based on the literature review. Data were collected using a questionnaire that included sociodemographic and personal characteristics, questions about telehealth services, and the e-Health Literacy Scale. Statistical analyses, including Mann-Whitney U test, Pearson chi-square test, and binary logistic regression analysis, were performed using SPSS 23.0. Among participants, 86.5 reported using mobile helplines, 76.8 used national e-health applications, 41.2 used synchronous telehealth, 36.4 used asynchronous telehealth, and 34.0 used mobile health applications. Women were more likely to use asynchronous telehealth than men OR: 2.17, p  0.007. With decreasing age, the use of e-health applications 18-35 years, OR: 15.46, p  0.001; 36-55 years, OR: 6.29, p  0.001, asynchronous telehealth 18-35 years, OR: 2.88, p  0.018 and mobile health applications 18-35 years, OR: 2.83, p  0.027; 36-55 years, OR: 2.44, p  0.022 increased. Individuals with higher levels of education had increased odds of using e-health applications OR: 5.50, p  0.001 and asynchronous telehealth OR: 1.85, p  0.042. In addition, individuals with higher levels of e-health literacy were more likely to use e-health applications OR: 2.56, p  0.001, synchronous telehealth OR: 1.57, p  0.014 and mobile health applications OR: 1.71, p  0.009. In light of these findings, increasing awareness and accessibility of telehealth applications is essential. Increasing the uptake of these services may contribute to positive improvements in both individual and public health outcomes.

 Günümüzde telesağlığın tıbbi hizmetlerde ön plana çıkmasında; internet ve dijital teknolojinin hızlı bir şekilde ilerlemesi ve kullanımının artması rol oynamaktadır. Türkiyede de telesağlık hizmetleri giderek artmakta, kullanımı yaygınlaşmaktadır. Bu çalışmayla, Karadeniz Teknik Üniversitesi KTÜ Farabi Hastanesi polikliniklerine başvuran 18 yaş üstü kişilerin telesağlık hizmetlerini kullanma durumu, telesağlık hizmetlerini kullanma durumunu etkileyen e-sağlık okuryazarlık düzeyi ve diğer faktörlerin belirlenmesi amaçlanmıştır. Tanımlayıcı tipteki bu çalışma, literatür taraması sonucu telesağlık uygulamalarını kullanma potansiyeli daha fazla olan KTÜ Farabi Hastanesi polikliniklerinde, 18 yaş üstü 371 kişide yürütülmüştür. Veriler, sosyodemografik ve kişisel özellikler, telesağlık hizmetleri hakkında sorular ve E-Sağlık Okuryazarlık Ölçeği içeren anket formu aracılığıyla toplanmıştır. İstatistiksel analizlerde SPSS 23.0 kullanılarak Mann Whitney U Testi, Pearson ki-kare Testi, Binary lojistik regresyon analizi yapılmıştır. Katılımcıların, 86,5i mobil danışma hatlarını, 76,8i ülkemizde uygulanan e-sağlık uygulamalarını,  41,2si senkron telesağlığı, 36,4ü asenkron telesağlığı, 34,0ü mobil sağlık uygulamalarını kullanmaktadır. Kadınlar erkeklere göre asenkron telesağlığı daha fazla kullanmaktadır OR:2,17 p:0,007. Yaş azaldıkça e-sağlık uygulamaları 18-35 yaş, OR:15,46 p0,001; 36-55 yaş, OR:6,29 p0,001, asenkron telesağlık 18-35 yaş, OR:2,88 p:0,018 ve mobil sağlık uygulamaları 18-35 yaş, OR:2,83 p:0,027; 36-55 yaş, OR:2,44 p:0,022 kullanımı artmaktadır. Eğitim düzeyi artıkça e-sağlık uygulamaları OR:5,50 p0,001 ve asenkron telesağlık OR:1,85 p:0,042 kullanımı artmaktadır. E-sağlık okuryazarlık düzeyi artıkça; e-sağlık uygulamaları OR:2,56 p0,001 senkron telesağlık OR:1,57 p:0,014 ve mobil sağlık uygulamaları OR:1,71 p:0,009 kullanımı artmaktadır. Bu faktörler göz önüne alınarak telesağlık uygulamalarının bilinirliğinin ve kullanımının artırılması gerekmektedir. Böylece toplumun dolayısıyla bireylerin sağlık durumlarında olumlu iyileşmeler olmasına katkı sağlanacaktır.

Makale detayları

Evaluation of Telehealth Services Usage and Affecting Factors of Persons Applying to Karadeniz Technical University Farabi Hospital Polyclinics

Yazarlar:

Behiye Şahbaz | Murat Topbaş | Nalan Özen | Nazım Ercüment Beyhun | Yeliz Dabağ | Sümeyra Yıldız | Muhammed Enes Vural

Yayıncı:

Bolu Abant Izzet Baysal University

Ana Başlıklar:

Sağlık Hizmetleri ve Sistemleri (Diğer)

Dergi:

Abant Sağlık Bilimleri ve Teknolojileri Dergisi Vol.5 Issue 1, pp.1-14

Belge Tipi:

Makale

Yayın Tarihi:

4/2025

Belge Dili:

Türkçe

Document ID (Org No.):

2001345401

pISSN:

2791-8904

Digital technology

e-health literacy

telehealth

telemedicineDijital teknoloji

e-sağlık okuryazarlığı

telesağlık

teletıp

Sayı

Makale detayları

Yazarlar: Behiye Şahbaz | Murat Topbaş | Nalan Özen | Nazım Ercüment Beyhun | Yeliz Dabağ | Sümeyra Yıldız | Muhammed Enes Vural

Yayıncı: Bolu Abant Izzet Baysal University

Ana Başlıklar: Sağlık Hizmetleri ve Sistemleri (Diğer)

Dergi: Abant Sağlık Bilimleri ve Teknolojileri Dergisi Vol.5 Issue 1, pp.1-14

Belge Tipi: Makale

Yayın Tarihi: 4/2025

Belge Dili: Türkçe

Document ID (Org No.): 2001345401

pISSN: 2791-8904

Sayı

Yazarlar:

Behiye Şahbaz | Murat Topbaş | Nalan Özen | Nazım Ercüment Beyhun | Yeliz Dabağ | Sümeyra Yıldız | Muhammed Enes Vural

Yayıncı:

Bolu Abant Izzet Baysal University

Ana Başlıklar:

Sağlık Hizmetleri ve Sistemleri (Diğer)

Dergi:

Abant Sağlık Bilimleri ve Teknolojileri Dergisi Vol.5 Issue 1, pp.1-14

Belge Tipi:

Makale

Yayın Tarihi:

4/2025

Belge Dili:

Türkçe

Document ID (Org No.):

2001345401

pISSN:

2791-8904