The Mediating Role of Presenteeism in the Effect of Mental Workload on Emotional Exhaustion and Depersonalisation: A Study of Professional Accountants

Göknur Ersarı Taşkesen; Filiz Özşahin Koç; Korhan Karacaoğlu

Makale detayları

The Mediating Role of Presenteeism in the Effect of Mental Workload on Emotional Exhaustion and Depersonalisation: A Study of Professional Accountants

Yazarlar:

Göknur Ersarı Taşkesen | Filiz Özşahin Koç | Korhan Karacaoğlu

Yayıncı:

Ataturk University

Ana Başlıklar:

İşletme

Dergi:

Trends in Business and Economics Vol.38 Issue 3, pp.147-155

Belge Tipi:

Makale

Yayın Tarihi:

7/2024

Belge Dili:

Türkçe

Document ID (Org No.):

2001322450

pISSN:

2822-2652

Anahtar kelimeler:

Özet:

 Emotional exhaustion and depersonalisation are sub-dimensions of burnout and important indicators of poor mental health in workplace and organisational psychology. This article focuses on mental workload and presenteeism as antecedents of emotional exhaustion and depersonalisation. The hypothesis is that mental workload affects emotional exhaustion and depersonalisation, and presenteeism plays a mediating role in this effect. The aim of this study is to investigate the impact of mental workload on presenteeism, emotional exhaustion, and depersonalisation among accounting professionals. A questionnaire was administered to 318 accounting professionals registered with the Kayseri Chamber of Certified Public Accountants for this purpose. The data collected were analysed using SPSS 24 and IBM AMOS 24 software. The study found that accounting professionals experience a relatively high mental workload, which leads to increased presenteeism, emotional exhaustion, and depersonalisation. Presenteeism was also found to mediate the relationship between mental workload and both emotional exhaustion and depersonalisation.

 Emotional exhaustion and depersonalisation are sub-dimensions of burnout and important indicators of poor mental health in workplace and organisational psychology. This article focuses on mental workload and presenteeism as antecedents of emotional exhaustion and depersonalisation. The hypothesis is that mental workload affects emotional exhaustion and depersonalisation, and presenteeism plays a mediating role in this effect. The aim of this study is to investigate the impact of mental workload on presenteeism, emotional exhaustion, and depersonalisation among accounting professionals. A questionnaire was administered to 318 accounting professionals registered with the Kayseri Chamber of Certified Public Accountants for this purpose. The data collected were analysed using SPSS 24 and IBM AMOS 24 software. The study found that accounting professionals experience a relatively high mental workload, which leads to increased presenteeism, emotional exhaustion, and depersonalisation. Presenteeism was also found to mediate the relationship between mental workload and both emotional exhaustion and depersonalisation.

 Emotional exhaustion and depersonalisation are sub-dimensions of burnout and important indicators of poor mental health in workplace and organisational psychology. This article focuses on mental workload and presenteeism as antecedents of emotional exhaustion and depersonalisation. The hypothesis is that mental workload affects emotional exhaustion and depersonalisation, and presenteeism plays a mediating role in this effect. The aim of this study is to investigate the impact of mental workload on presenteeism, emotional exhaustion, and depersonalisation among accounting professionals. A questionnaire was administered to 318 accounting professionals registered with the Kayseri Chamber of Certified Public Accountants for this purpose. The data collected were analysed using SPSS 24 and IBM AMOS 24 software. The study found that accounting professionals experience a relatively high mental workload, which leads to increased presenteeism, emotional exhaustion, and depersonalisation. Presenteeism was also found to mediate the relationship between mental workload and both emotional exhaustion and depersonalisation.

 Tükenmişliğin alt boyutlarından olan duygusal tükenme ve duyarsızlaşma, işyerinde ve örgütsel psikolojide kötü ruh sağlığının önemli bir göstergesidir. Bu makalede, duygusal tükenmeye ve duyarsızlaşmaya yol açan öncüllerden zihinsel iş yükü ve presenteeisme odaklanılmaktadır. Araştırmada zihinsel iş yükünün duygusal tükenmeye ve duyarsızlaşmaya etki edeceği ve bu etkide presenteeismin aracılık rolü üstleneceği varsayılmıştır. Bu araştırmanın amacı muhasebe meslek mensuplarının yaşadığı zihinsel iş yükünün, presenteeismi, duygusal tükenmeyi ve duyarsızlaşmayı nasıl etkilediğini ortaya koymaktır. Bu amaç doğrultusunda Kayseri Serbest Muhasebeci Mali Müşavirler Odasına kayıtlı 318 muhasebe meslek mensubuna anket uygulanmıştır. Elde edilen veriler SPSS 24 ve IBM AMOS 24 programları ile analiz edilmiştir. Araştırmanın sunucunda muhasebe meslek mensuplarının maruz kaldığı zihinsel iş yükünün nispeten yüksek olduğu ve zihinsel iş yükünün presenteeismi, duygusal tükenmeyi ve duyarsızlaşmayı artırdığı tespit edilmiştir. Ayrıca presenteeismin, hem zihinsel iş yükü ile duygusal tükenme arasındaki ilişkiye hem de zihinsel iş yükü ile duyarsızlaşma arasındaki ilişkiye aracılık ettiği görülmüştür.

Makale detayları

The Mediating Role of Presenteeism in the Effect of Mental Workload on Emotional Exhaustion and Depersonalisation: A Study of Professional Accountants

Yazarlar:

Göknur Ersarı Taşkesen | Filiz Özşahin Koç | Korhan Karacaoğlu

Yayıncı:

Ataturk University

Ana Başlıklar:

İşletme

Dergi:

Trends in Business and Economics Vol.38 Issue 3, pp.147-155

Belge Tipi:

Makale

Yayın Tarihi:

7/2024

Belge Dili:

Türkçe

Document ID (Org No.):

2001322450

pISSN:

2822-2652

Mental workload

presenteeism

emotional exhaustion

depersonalisationZihinsel iş yükü

presenteeism

duygusal tükenme

duyarsızlaşma

Sayı

Makale detayları

Yazarlar: Göknur Ersarı Taşkesen | Filiz Özşahin Koç | Korhan Karacaoğlu

Yayıncı: Ataturk University

Ana Başlıklar: İşletme

Dergi: Trends in Business and Economics Vol.38 Issue 3, pp.147-155

Belge Tipi: Makale

Yayın Tarihi: 7/2024

Belge Dili: Türkçe

Document ID (Org No.): 2001322450

pISSN: 2822-2652

Sayı

Yazarlar:

Göknur Ersarı Taşkesen | Filiz Özşahin Koç | Korhan Karacaoğlu

Yayıncı:

Ataturk University

Ana Başlıklar:

İşletme

Dergi:

Trends in Business and Economics Vol.38 Issue 3, pp.147-155

Belge Tipi:

Makale

Yayın Tarihi:

7/2024

Belge Dili:

Türkçe

Document ID (Org No.):

2001322450

pISSN:

2822-2652